Filmora lifetime licenses terminated: Difference between revisions

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==''[Incident]''==

''~~Change title to be descriptive~~ of ~~the incident~~. ~~Impartial and complete description~~ of the ~~events, including actions taken~~ by the ~~company~~, ~~and the timeline of~~ the ~~incident coming to~~ the ~~public's attention~~.''

''In 2022, Wondershare altered its licensing terms, effectively invalidating the '''lifetime''' nature of these licenses. Instead of providing continuous updates, Wondershare restricted major upgrades (e.g., from '''Filmora 9 to Filmora 10''') to users with '''subscription-based''' plans or those willing to pay an '''additional upgrade fee'''. This decision led to a significant backlash from customers who had purchased a '''lifetime license''', believing they were entitled to all future versions at no extra cost.''

''Wondershare initially justified the change by claiming that the lifetime license only covered updates within the same major version (e.g., all updates within '''Filmora 9.x''' but not Filmora 10). However, this contradicted the original understanding many users had when purchasing the product.''

===[Company]'s response===

[https://x.com/Filmora_Editor/status/1609180413188096005 -]

[https://www.youtube.com/watch?v=OMIIwQZMFLE copyright strike] [https://www.youtube.com/watch?v=Xy1HiWGchMg&t=0s 2]

''If applicable add the proposed solution to the issues by the company.''

==Lawsuit==

''If applicable add any information regarding litigation around the incident here.''

===~~Claims~~===

''~~Main claims~~ of the ~~suit~~.''

=== Consumer Response ===

* '''Deceptive Advertising:''' Numerous users accused Wondershare of false advertising regarding the lifetime licenses.

* '''Erosion of Trust:''' Previous trust in Wondershare's products evaporated, leaving customers wary of future purchases from the company.

* '''Refund Requests:''' There was a significant demand for refunds from those who held "lifetime" licenses, claiming the product did not meet the expectations set by its marketing.

===Rebuttal===

''The response of the company or counterclaims.''

@@ Line 5: / Line 5: @@
 ==''[Incident]''==
-''Change title to be descriptive of the incident. Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.''
+''In 2022, Wondershare altered its licensing terms, effectively invalidating the '''lifetime''' nature of these licenses. Instead of providing continuous updates, Wondershare restricted major upgrades (e.g., from '''Filmora 9 to Filmora 10''') to users with '''subscription-based''' plans or those willing to pay an '''additional upgrade fee'''. This decision led to a significant backlash from customers who had purchased a '''lifetime license''', believing they were entitled to all future versions at no extra cost.''
+''Wondershare initially justified the change by claiming that the lifetime license only covered updates within the same major version (e.g., all updates within '''Filmora 9.x''' but not Filmora 10). However, this contradicted the original understanding many users had when purchasing the product.''
 ===[Company]'s response===
+[https://x.com/Filmora_Editor/status/1609180413188096005 -]
+[https://www.youtube.com/watch?v=OMIIwQZMFLE copyright strike] [https://www.youtube.com/watch?v=Xy1HiWGchMg&t=0s 2]
 ''If applicable add the proposed solution to the issues by the company.''
 ==Lawsuit==
 ''If applicable add any information regarding litigation around the incident here.''
-===Claims===
-''Main claims of the suit.''
+=== Consumer Response ===
+* '''Deceptive Advertising:''' Numerous users accused Wondershare of false advertising regarding the lifetime licenses.
+* '''Erosion of Trust:''' Previous trust in Wondershare's products evaporated, leaving customers wary of future purchases from the company.
+* '''Refund Requests:''' There was a significant demand for refunds from those who held "lifetime" licenses, claiming the product did not meet the expectations set by its marketing.
 ===Rebuttal===
 ''The response of the company or counterclaims.''