Forced software agreement on new HP PC: Difference between revisions
m Waldo moved page McAfee to Forced Software Agreement on New HP PC: Misspelled title: Incident article, not company article |
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''Short summary of the incident. Usually 2-3 sentences that summarize the contents or the article.'' | |||
I am not sure if this should be under McAfee or Hewlett Packard (HP) but since the most egregious portion is from McAfee I am starting this about them. This also might need to be moved as it is not strictly about McAfee as a company and rather a complaint. If it needs moved I apologize and understand. However I am sure that there are many many more stories about McAfee participating in anti-consumer actions and shady business practices and this could be the start. | I am not sure if this should be under McAfee or Hewlett Packard (HP) but since the most egregious portion is from McAfee I am starting this about them. This also might need to be moved as it is not strictly about McAfee as a company and rather a complaint. If it needs moved I apologize and understand. However I am sure that there are many many more stories about McAfee participating in anti-consumer actions and shady business practices and this could be the start. | ||
== | ==Background== | ||
A friend of mine recently purchased an HP desktop from Costco, and I was helping set it up when I encountered an unexpected hurdle. Upon first boot, I was presented with a mandatory terms and conditions page created by HP. This page required acceptance of two agreements: one for HP, which was expected, and another for McAfee. What felt off about this terms of service agreement was the placement of the McAfee terms—they were about one-third of the way down the scrollable document, tucked beneath a lengthy sliding-bar section dedicated to HP’s terms, making them easy to overlook and hard to find. | A friend of mine recently purchased an HP desktop from Costco, and I was helping set it up when I encountered an unexpected hurdle. Upon first boot, I was presented with a mandatory terms and conditions page created by HP. This page required acceptance of two agreements: one for HP, which was expected, and another for McAfee. What felt off about this terms of service agreement was the placement of the McAfee terms—they were about one-third of the way down the scrollable document, tucked beneath a lengthy sliding-bar section dedicated to HP’s terms, making them easy to overlook and hard to find. | ||
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I did not take screen grabs since this was a new install and while I should have take a phone photo I did not think to do it. I also did not take the time to read all of the terms of service for both companies, and I am unsure if there is a way to copy them here. | I did not take screen grabs since this was a new install and while I should have take a phone photo I did not think to do it. I also did not take the time to read all of the terms of service for both companies, and I am unsure if there is a way to copy them here. | ||
==''[Incident]''== | |||
''Change title to be descriptive of the incident. Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.'' | |||
=== [Company]'s response === | |||
''If applicable add the proposed solution to the issues by the company.'' | |||
==Lawsuit== | |||
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===Claims=== | |||
''Main claims of the suit.'' | |||
===Rebuttal=== | |||
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===Outcome=== | |||
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==Consumer response== | |||
''Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.'' | |||
==References== | |||
{{reflist}} | |||
[[Category:McAfee]] | |||
[[Category:HP]] | |||