Consumer Action Taskforce:Sample/Incident: Difference between revisions
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Short summary of the incident. Usually 2-3 sentences that summarize the contents or the article. | Short summary of the incident. Usually 2-3 sentences that summarize the contents or the article. | ||
==Background== | ==Background== | ||
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Information about the product/service history to provide the necessary context surrounding the incident | Information about the product/service history to provide the necessary context surrounding the incident | ||
==[Incident]== | ==[Incident]== | ||
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Change this section's title to be descriptive of the incident. | Change this section's title to be descriptive of the incident. | ||
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===[Company]'s response=== | ===[Company]'s response=== | ||
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If applicable, add the proposed solution to the issues by the company. | If applicable, add the proposed solution to the issues by the company. | ||
==Lawsuit== | ==Lawsuit== | ||
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If applicable, add any information regarding litigation around the incident here. | If applicable, add any information regarding litigation around the incident here. | ||
===Claims=== | ===Claims=== | ||
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Main claims of the suit. | Main claims of the suit. | ||
===Rebuttal=== | ===Rebuttal=== | ||
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The response of the company or counterclaims. | The response of the company or counterclaims. | ||
===Outcome=== | ===Outcome=== | ||
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The outcome of the suit, if any. | The outcome of the suit, if any. | ||
==Consumer response== | ==Consumer response== | ||
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Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts. | Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts. | ||
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{{reflist}} | {{reflist}} | ||
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<includeonly>[[Category:Name of associated product, service, website, software, product line or company goes here]]</includeonly> | <includeonly>[[Category:Name of associated product, service, website, software, product line or company goes here]]</includeonly> | ||
<noinclude> | <noinclude> | ||
[[Category:Article sample templates]]</noinclude> | [[Category:Article sample templates]]</noinclude> | ||