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According to the FTC, "BetterHelp used a wide variety of tactics to share the health information of over 7 million consumers with platforms like Facebook, Snapchat, Criteo, and Pinterest for the purpose of advertising." <ref><nowiki>https://www.ftc.gov/business-guidance/blog/2023/03/ftc-says-online-counseling-service-betterhelp-pushed-people-handing-over-health-information-broke</nowiki></ref>
 
BetterHelp hires 'sketchy' therapists,{{Citation needed}} they are overworked{{Citation needed}} and paid well below industry standard.{{Citation needed}} 70% of respondents in a survey had a negative experience with better help<ref>https://www.firstsession.com/resources/betterhelp-reviews-survey-results</ref><ref>https://www.newsweek.com/betterhelp-patients-tell-sketchy-therapists-1762849</ref>
{{InfoboxCompany
|Name=BetterHelp|Type=Subsiadiary|Founded=2013|Industry=Psychotherapy|Official Website=https://www.betterhelp.com/|Logo=Betterhelp-logo-2024.svg}}
 
'''[[wikipedia:BetterHelp#cite_note-1|BetterHelp]]''' is a mental health platform that provides direct online counseling and therapy services via web or phone text communication.
 
==Incidents==
 
=== Private data sharing ===
According to the [[FTC]]:<ref>https://www.ftc.gov/business-guidance/blog/2023/03/ftc-says-online-counseling-service-betterhelp-pushed-people-handing-over-health-information-broke</ref> <blockquote>BetterHelp used a wide variety of tactics to share the health information of over 7 million consumers with platforms like Facebook, Snapchat, Criteo, and Pinterest for the purpose of advertising.</blockquote>BetterHelp hires 'sketchy' therapists,{{Citation needed}} they are overworked{{Citation needed}} and paid well below industry standard.{{Citation needed}}  
 
70% of respondents in a survey had a negative experience with better help<ref>https://www.firstsession.com/resources/betterhelp-reviews-survey-results</ref><ref>https://www.newsweek.com/betterhelp-patients-tell-sketchy-therapists-1762849</ref>
In UK therapists don't need accreditation to practice unlike US, nevertheless there are bodies which accredit therapists, BetterHelp therapists may not be accredited in UK. <ref>https://www.ft.com/content/b49d875d-76f8-4451-8ca2-1ad2fba0ebb5</ref>
In UK therapists don't need accreditation to practice unlike US, nevertheless there are bodies which accredit therapists, BetterHelp therapists may not be accredited in UK. <ref>https://www.ft.com/content/b49d875d-76f8-4451-8ca2-1ad2fba0ebb5</ref>


(Needs further expanding in accordance of the Wiki policy and guidelines)
==References==
 
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[[Category:Articles in need of additional work]]
[[Category:Articles requiring expansion]]
[[Category:Health care companies]]

Revision as of 12:58, 17 February 2025

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BetterHelp
Basic information
Founded 2013
Legal structure Subsiadiary
Industry Psychotherapy
Official website https://www.betterhelp.com/


BetterHelp is a mental health platform that provides direct online counseling and therapy services via web or phone text communication.

Incidents

Private data sharing

According to the FTC:[1]

BetterHelp used a wide variety of tactics to share the health information of over 7 million consumers with platforms like Facebook, Snapchat, Criteo, and Pinterest for the purpose of advertising.

BetterHelp hires 'sketchy' therapists,[citation needed] they are overworked[citation needed] and paid well below industry standard.[citation needed]

70% of respondents in a survey had a negative experience with better help[2][3] In UK therapists don't need accreditation to practice unlike US, nevertheless there are bodies which accredit therapists, BetterHelp therapists may not be accredited in UK. [4]

References