Consumer Action Taskforce:Sample/Incident: Difference between revisions
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{{Placeholder box|Information about the product/service history to provide the necessary context surrounding the incident}} | {{Placeholder box|Information about the product/service history to provide the necessary context surrounding the incident}} | ||
==[Incident]== | ==[Incident]== | ||
{{Placeholder box|Change this section's title to be descriptive of the incident. | {{Placeholder box|Change this section's title to be descriptive of the incident. | ||
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Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.}} | Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.}} | ||
===[Company]'s response=== | ===[Company]'s response=== | ||
{{Placeholder box|If applicable, add the proposed solution to the issues by the company.}} | {{Placeholder box|If applicable, add the proposed solution to the issues by the company.}} | ||
==Lawsuit== | ==Lawsuit== | ||
{{Placeholder box|If applicable, add any information regarding litigation around the incident here. | {{Placeholder box|If applicable, add any information regarding litigation around the incident here. | ||
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The outcome of the suit, if any.}} | The outcome of the suit, if any.}} | ||
==Consumer response== | ==Consumer response== | ||
{{Placeholder box|Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.}} | {{Placeholder box|Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.}} | ||
==References== | ==References== | ||
{{reflist}} | {{reflist}} | ||