Right to repair: Difference between revisions
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There are several forces that result in interference with a right to repair, some intentional and some incidental. The Consumer Action Taskforce generally focuses on practices that are intentional. The motivations for interference in a right to repair are sometimes but not limited to direct financial benefit or market control. | There are several forces that result in interference with a right to repair, some intentional and some incidental. The Consumer Action Taskforce generally focuses on practices that are intentional. The motivations for interference in a right to repair are sometimes but not limited to direct financial benefit or market control. | ||
== Key principles == | ==Key principles== | ||
The [https://www.repair.org/ Digital Right to Repair Coalition], an independent nonprofit organization dedicated to advocating for right to repair legislation, has outlined the essential components of such laws:<ref>https://www.repair.org/legislation</ref><blockquote> | The [https://www.repair.org/ Digital Right to Repair Coalition], an independent nonprofit organization dedicated to advocating for right to repair legislation, has outlined the essential components of such laws:<ref name=":0">https://www.repair.org/legislation</ref><blockquote> | ||
# '''Access to Diagnostic Tools''': The right for consumers and independent repair shops to access the same diagnostic and repair tools that are available to the original manufacturer. | #'''Access to Diagnostic Tools''': The right for consumers and independent repair shops to access the same diagnostic and repair tools that are available to the original manufacturer. | ||
# '''Replacement Parts''': Ensuring that consumers can purchase genuine replacement parts at fair market prices, either directly from the manufacturer or through third-party vendors. | #'''Replacement Parts''': Ensuring that consumers can purchase genuine replacement parts at fair market prices, either directly from the manufacturer or through third-party vendors. | ||
# '''Software and Firmware''': Granting the ability to bypass software locks that prevent repairs, as long as it doesn't infringe upon proprietary software or intellectual property rights. | #'''Software and Firmware''': Granting the ability to bypass software locks that prevent repairs, as long as it doesn't infringe upon proprietary software or intellectual property rights. | ||
# '''Documentation''': Providing comprehensive repair manuals, schematics, and other documentation to facilitate effective repairs. | #'''Documentation''': Providing comprehensive repair manuals, schematics, and other documentation to facilitate effective repairs. | ||
# '''Anti-Retaliation''': Protection against voiding warranties or other retaliatory measures from manufacturers when consumers or independent shops perform repairs. | #'''Anti-Retaliation''': Protection against voiding warranties or other retaliatory measures from manufacturers when consumers or independent shops perform repairs. | ||
# '''Contracts''': Addressing the role of unfair and deceptive contracts like EULAs that are non-negotiable and alter the intent of the purchase. The legislative focus is on combating the abusive nature of these contracts rather than the technology itself. | #'''Contracts''': Addressing the role of unfair and deceptive contracts like EULAs that are non-negotiable and alter the intent of the purchase. The legislative focus is on combating the abusive nature of these contracts rather than the technology itself. | ||
# '''Exemptions''': Understanding that certain industries or product categories, like motor vehicles, may be exempt due to existing agreements or laws. These exemptions can inadvertently create repair monopolies and should be carefully considered. | #'''Exemptions''': Understanding that certain industries or product categories, like motor vehicles, may be exempt due to existing agreements or laws. These exemptions can inadvertently create repair monopolies and should be carefully considered. | ||
# '''Enforcement''': Utilizing the power of the state Attorney General for law enforcement and issuing fines as incentives for state-led compliance. Alternative enforcement mechanisms can also be considered. | #'''Enforcement''': Utilizing the power of the state Attorney General for law enforcement and issuing fines as incentives for state-led compliance. Alternative enforcement mechanisms can also be considered. | ||
In states that have enacted Right to Repair laws, the legislation often involves a multi-faceted approach. It's not just about passing the law; it also includes implementing an enforcement mechanism, engaging with manufacturers for compliance, and educating consumers and repair shops about their rights and responsibilities.</blockquote> | In states that have enacted Right to Repair laws, the legislation often involves a multi-faceted approach. It's not just about passing the law; it also includes implementing an enforcement mechanism, engaging with manufacturers for compliance, and educating consumers and repair shops about their rights and responsibilities.</blockquote> | ||
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===Parts=== | ===Parts=== | ||
==== Access to tools and parts ==== | ====Access to tools and parts==== | ||
Many manufacturers restrict access to parts and tools, making them only available to their own dealers’ repair shops. This practice locks independent shops out of repairs and enables manufacturers to set artificially high prices. Most manufacturers don’t publish the related instructions, already created for their internal use. Withholding repair documentation makes DIY repairs more difficult and more dangerous.<ref>https://www.repair.org/restricting-access</ref> | Many manufacturers restrict access to parts and tools, making them only available to their own dealers’ repair shops. This practice locks independent shops out of repairs and enables manufacturers to set artificially high prices. Most manufacturers don’t publish the related instructions, already created for their internal use. Withholding repair documentation makes DIY repairs more difficult and more dangerous.<ref>https://www.repair.org/restricting-access</ref> | ||
==== Engineering parts to prevent replacements ==== | ====Engineering parts to prevent replacements==== | ||
Manufacturers often use specialized parts in different ways: | Manufacturers often use specialized parts in different ways: | ||
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Proprietary filetypes and protocols can make hardware useless if the company who made it closes their business without disclosing the software, protocol, or filetype to the public or surviving entity before doing so. | Proprietary filetypes and protocols can make hardware useless if the company who made it closes their business without disclosing the software, protocol, or filetype to the public or surviving entity before doing so. | ||
== References == | == Self-repair programs == | ||
In response to the passage of Right to Repair legislation,<ref name=":0" /> many companies have introduced their self-repair programs. many companies have introduced their own self-repair programs. While these programs are marketed as initiatives to expand repair options, they often come with significant limitations. Below is a list of such companies, along with their related articles:<!-- Don't know if this is the best format to make the list --> | |||
* '''[[Samsung self-repair program restrictions]]''' | |||
* [[Apple authorized service provider program|'''Apple authorized service provider program''']] | |||
* '''[[Google asserts the right to seize your phone during a repair]]''' | |||
==References== | |||
<references /> | <references /> | ||
[[Category:Common terms]] | [[Category:Common terms]] | ||
[[Category:Positive practices]] | [[Category:Positive practices]] | ||
[[Category:Right to repair]] | [[Category:Right to repair]] |