Dyson covering circuit board in glue: Difference between revisions

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==Incident==

In November 2022, it was discovered that [[Dyson]] had started applying a thick layer of glue to the circuit board, making it impossible to replace the power button when it breaks and forcing customers to replace the entire housing.<ref name=":0">[https://web.archive.org/web/20221129175643/https://www.vacuumtester.com/dyson-button-replacement-not-possible/ "Dyson Button Replacement is no Longer Possible with New Stick Vacuums"] - archive.org - archived 2022-11-29</ref> The power button breaking is a relatively common issue in Dyson vacuums.

In November 2022, it was discovered that '''[[Dyson]]''' had started applying a thick layer of glue to the circuit board, making it impossible to replace the power button when it breaks and forcing customers to replace the entire housing.<ref name=":0">[https://web.archive.org/web/20221129175643/https://www.vacuumtester.com/dyson-button-replacement-not-possible/ "Dyson Button Replacement is no Longer Possible with New Stick Vacuums"] - archive.org - archived 2022-11-29</ref> The power button breaking is a relatively common issue in Dyson vacuums.

A Dyson employee states: "Yes, I can assure you it’s a normal thing. The glue prevents you from replacing the button yourself."<ref name=":0" /> Before this addition of glue, some customers who repaired their vacuum cleaner pointed out that the trigger design was flawed on the Dyson V11, and would easily stick or even break.<ref>[https://www.ifixit.com/Answers/View/698125/Others+seeing+issues+with+Dyson+V11+power+switch "Others seeing issues with Dyson V11 power switch?"] - ifixit.com - accessed 2025-01-31</ref>

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 ==Incident==
-In November 2022, it was discovered that [[Dyson]] had started applying a thick layer of glue to the circuit board, making it impossible to replace the power button when it breaks and forcing customers to replace the entire housing.<ref name=":0">[https://web.archive.org/web/20221129175643/https://www.vacuumtester.com/dyson-button-replacement-not-possible/ "Dyson Button Replacement is no Longer Possible with New Stick Vacuums"] - archive.org - archived 2022-11-29</ref> The power button breaking is a relatively common issue in Dyson vacuums.<!-- Missing references to document this fact. -->
+In November 2022, it was discovered that '''[[Dyson]]''' had started applying a thick layer of glue to the circuit board, making it impossible to replace the power button when it breaks and forcing customers to replace the entire housing.<ref name=":0">[https://web.archive.org/web/20221129175643/https://www.vacuumtester.com/dyson-button-replacement-not-possible/ "Dyson Button Replacement is no Longer Possible with New Stick Vacuums"] - archive.org - archived 2022-11-29</ref> The power button breaking is a relatively common issue in Dyson vacuums.<!-- Missing references to document this fact. -->
 A Dyson employee states: "Yes, I can assure you it’s a normal thing. The glue prevents you from replacing the button yourself."<ref name=":0" /> Before this addition of glue, some customers who repaired their vacuum cleaner pointed out that the trigger design was flawed on the Dyson V11, and would easily stick or even break.<ref>[https://www.ifixit.com/Answers/View/698125/Others+seeing+issues+with+Dyson+V11+power+switch "Others seeing issues with Dyson V11 power switch?"] - ifixit.com - accessed 2025-01-31</ref>