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''Nissan is shutting down its 2G app for older electric cars in the UK from April 2024.''
Nissan is shutting down its 2G app for older electric cars in the UK from April 2024.


==Background==
==Background==
''Mobile Network Operators (MNOs) in the UK have confirmed that 2G services will not be available past the end of the decade, but individual operators are switching off 2G services at different times says Nissan.''
Mobile Network Operators (MNOs) in the UK have confirmed that 2G services will not be available past the end of the decade, but individual operators are switching off 2G services at different times says Nissan.<ref name=":0">{{Cite web |last=Flaherty |first=Nick |date=4 Mar 2024 |title=Nissan is shutting down its 2G app for older electric cars in the UK from April 2024. |url=https://www.eenewseurope.com/en/nissan-shuts-2g-car-service-in-uk/ |access-date=1 Mar 2025 |website=EENews Automotive}}</ref> Nissan states that they prepare themselves for 2G services being phased out, the UK government says that operators have until 2033 to switch off 2G.<ref>{{Cite web |last=Rainford |first=Paul |date=4 Mar 2024 |title=Eurobites: Nissan blames UK's planned 2G switch-off for withdrawal of EV app |url=https://www.lightreading.com/2g-3g-4g/eurobites-nissan-blames-uk-s-planned-2g-switch-off-for-withdrawal-of-ev-app |access-date=1 Mar 2025 |website=LightReading}}</ref>


== ''[Incident]'' ==
==App support ==
Around 3,000 Nissan Leaf and e-NV200 cars made before 2016 are affected by the app being withdrawn.
Around 3,000 Nissan Leaf and e-NV200 cars made before 2016 are affected by the app being withdrawn. The move impacts early LEAF and e-NV20 cars built before 2016, which is around 3,000 vehicles in the UK. Half are active users of the app, who can still use the main features using timers but not remotely.<ref name=":0" />
 
===Nissan's response===
''The move impacts early LEAF and e-NV20 cars built before 2016, which is around 3,000 vehicles in the UK. Half are active users of the app, who can still use the main features using timers but not remotely. ''
Nissan told the BBC: "The NissanConnect EV app currently linked to Nissan Leaf and e-NV200 vehicles produced up until 2016 will shut down from 1 April 2024 in preparation of the 2G technology sunset".<ref name=":1">{{Cite web |last=Rahman-Jones |first=Imran |last2=Kleinman |first2=Zoe |date=4 Mar 2024 |title=Nissan accused of dumping its electric car pioneers |url=https://www.bbc.com/news/technology-68426263 |access-date=1 Mar 2025 |website=BBC News}}</ref> It added: "Owners will, however, still be able to use key features such as Climate Control Timer and Charging Timer directly from their car's Navigation System."
 
===[Company]'s response===
''Nissan told the BBC: "The NissanConnect EV app currently linked to Nissan Leaf and e-NV200 vehicles produced up until 2016 will shut down from 1 April 2024 in preparation of the 2G technology sunset."''
 
''It added: "Owners will, however, still be able to use key features such as Climate Control Timer and Charging Timer directly from their car's Navigation System."''
 
==Lawsuit==
''If applicable add any information regarding litigation around the incident here.''
===Claims===
''Main claims of the suit.''
===Rebuttal===
''The response of the company or counterclaims.''
 
===Outcome===
''The outcome, if any, of the suit.''


==Consumer response==
==Consumer response==
''Customers have reacted with anger, telling the BBC they did not expect it to be withdrawn.''
Customers have reacted with anger, telling the BBC they did not expect it to be withdrawn.<ref name=":1" />
 
 
==References==
==References==
https://www.bbc.com/news/technology-68426263
<references />
https://www.eenewseurope.com/en/nissan-shuts-2g-car-service-in-uk/
[[Category:Nissan]]
[[Category:''Name of associated product, service, website, software, product line or company goes here'']]

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Nissan is shutting down its 2G app for older electric cars in the UK from April 2024.

Background

Mobile Network Operators (MNOs) in the UK have confirmed that 2G services will not be available past the end of the decade, but individual operators are switching off 2G services at different times says Nissan.[1] Nissan states that they prepare themselves for 2G services being phased out, the UK government says that operators have until 2033 to switch off 2G.[2]

App support

Around 3,000 Nissan Leaf and e-NV200 cars made before 2016 are affected by the app being withdrawn. The move impacts early LEAF and e-NV20 cars built before 2016, which is around 3,000 vehicles in the UK. Half are active users of the app, who can still use the main features using timers but not remotely.[1]

Nissan's response

Nissan told the BBC: "The NissanConnect EV app currently linked to Nissan Leaf and e-NV200 vehicles produced up until 2016 will shut down from 1 April 2024 in preparation of the 2G technology sunset".[3] It added: "Owners will, however, still be able to use key features such as Climate Control Timer and Charging Timer directly from their car's Navigation System."

Consumer response

Customers have reacted with anger, telling the BBC they did not expect it to be withdrawn.[3]

References

  1. 1.0 1.1 Flaherty, Nick (4 Mar 2024). "Nissan is shutting down its 2G app for older electric cars in the UK from April 2024". EENews Automotive. Retrieved 1 Mar 2025.
  2. Rainford, Paul (4 Mar 2024). "Eurobites: Nissan blames UK's planned 2G switch-off for withdrawal of EV app". LightReading. Retrieved 1 Mar 2025.
  3. 3.0 3.1 Rahman-Jones, Imran; Kleinman, Zoe (4 Mar 2024). "Nissan accused of dumping its electric car pioneers". BBC News. Retrieved 1 Mar 2025.