Humane Inc.: Difference between revisions - Consumer_Action

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'''Humane Inc.''' is an American consumer electronics company founded in 2018 by Imran Chaudhri and Bethany Bongiorno. The company designed and developed the Ai Pin, ~~which started~~ shipping in April 2024 but received ~~poor~~ reviews. In February 2025, it was announced that [[HP]] would acquire most of Humane ~~Inc~~. ~~and that support for the~~ Ai Pin ~~would be wound down~~.

'''[[wikipedia:Humane_Inc.|Humane Inc.]]''' is an American consumer electronics company founded in 2018 by Imran Chaudhri and Bethany Bongiorno. The company designed and developed the '''Ai Pin''', a wearable voice-operated [[wikipedia:Virtual_assistant|virtual assistant]] device. It began shipping in April 2024 but received largely negative reviews. In February 2025, it was announced that '''[[HP]]''' would acquire most of Humane.<ref>https://humane.com/media/humane-hp</ref> The Ai Pin was rendered unusable on February 28, 2025.

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==Consumer impact summary==

~~{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):~~

* User Freedom

* User Privacy

* Business Model

* Market Control}}

$2

* '''Dependence on Servers for Core Functionality''': Ai Pin made extensive use of cloud servers for core functionalities, thus depriving users of fundamental features the moment the servers went out of service.

* '''[[Discontinuation bricking]]''': When support is dropped, the Ai Pin is no longer usable, with customers left with no option of getting it repaired or upgraded.

==Incidents==

{{Placeholder box|If the company page is short enough and/or the incident is not deserving of it own page, add incidents below in sub-sections (including the points outlined in [[Consumer_Action_Taskforce:Sample/Incident/Help]]) and delete the list after this box.

If the ~~company has various incidents listed~~ and~~/or this page is getting too long, do~~ not ~~add sub-sections, and instead complete the list after this box.}}~~

=== Ai Pin discontinuation ===

~~This is a list of all consumer protection incidents this~~ company ~~is involved in~~. ~~Any incidents not mentioned here can be found in the [[~~:~~Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]~~.

In February 2025, Humane Inc. announced that it had stopped selling the Ai Pin and that available devices in the market would not be able to access company servers from February 28 onwards.<ref>https://www.engadget.com/ai/all-of-humanes-ai-pins-will-stop-working-in-10-days-225643798.html</ref> This practically made the Ai Pin unusable since the device was highly dependent on cloud servers for almost all of its applications.

*[[Example incident one]] (date): Short summary of the ~~incident (could be~~ the ~~same as the summary preceding the article)~~.

*[[Example incident two]] (date):

~~==Products==~~

After the server was shut down, users were no longer able to use all the core functions of the Ai Pin, and all consumer data on the company's servers were erased permanently.<ref>https://www.404media.co/the-humane-ai-pin-a-700-brick-of-e-waste/</ref>

~~{{Placeholder box|This is a list~~ of the company's ~~product lines with articles on this wiki~~.

* [[Example product line one]] (release date): ~~Short summary~~ of ~~the product's incidents.~~

* [[Example product line two]] (release date):}}

Due to the discontinuation, Humane provided refunds for units shipped on or after November 15, 2024. The company also asked users recycle their Ai Pins through an e-waste recycling program.<ref>https://support.humane.com/hc/en-us/articles/34243204841997-Ai-Pin-Consumers-FAQ</ref>

==See also==

~~{{Placeholder box|Link to relevant theme articles or companies with similar incidents.}}~~

* [[Discontinuation bricking|'''Discontinuation bricking''']]

* [[Retroactively amended purchase|'''Retroactively amended purchase''']]

==References==

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-'''Humane Inc.''' is an American consumer electronics company founded in 2018 by Imran Chaudhri and Bethany Bongiorno. The company designed and developed the Ai Pin, which started shipping in April 2024 but received poor reviews. In February 2025, it was announced that [[HP]] would acquire most of Humane Inc. and that support for the Ai Pin would be wound down.
+'''[[wikipedia:Humane_Inc.|Humane Inc.]]''' is an American consumer electronics company founded in 2018 by Imran Chaudhri and Bethany Bongiorno. The company designed and developed the '''Ai Pin''', a wearable voice-operated [[wikipedia:Virtual_assistant|virtual assistant]] device. It began shipping in April 2024 but received largely negative reviews. In February 2025, it was announced that '''[[HP]]''' would acquire most of Humane.<ref>https://humane.com/media/humane-hp</ref> The Ai Pin was rendered unusable on February 28, 2025.
-$1
 ==Consumer impact summary==
-{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):
-* User Freedom
-* User Privacy
-* Business Model
-* Market Control}}
-$2
+* '''Dependence on Servers for Core Functionality''': Ai Pin made extensive use of cloud servers for core functionalities, thus depriving users of fundamental features the moment the servers went out of service.
+* '''[[Discontinuation bricking]]''': When support is dropped, the Ai Pin is no longer usable, with customers left with no option of getting it repaired or upgraded.
 ==Incidents==
-{{Placeholder box|If the company page is short enough and/or the incident is not deserving of it own page, add incidents below in sub-sections (including the points outlined in [[Consumer_Action_Taskforce:Sample/Incident/Help]]) and delete the list after this box.
-If the company has various incidents listed and/or this page is getting too long, do not add sub-sections, and instead complete the list after this box.}}
+=== Ai Pin discontinuation ===
-This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
+In February 2025, Humane Inc. announced that it had stopped selling the Ai Pin and that available devices in the market would not be able to access company servers from February 28 onwards.<ref>https://www.engadget.com/ai/all-of-humanes-ai-pins-will-stop-working-in-10-days-225643798.html</ref> This practically made the Ai Pin unusable since the device was highly dependent on cloud servers for almost all of its applications.
-*[[Example incident one]] (date): Short summary of the incident (could be the same as the summary preceding the article).
-*[[Example incident two]] (date):
-==Products==
+After the server was shut down, users were no longer able to use all the core functions of the Ai Pin, and all consumer data on the company's servers were erased permanently.<ref>https://www.404media.co/the-humane-ai-pin-a-700-brick-of-e-waste/</ref>
-{{Placeholder box|This is a list of the company's product lines with articles on this wiki.
-* [[Example product line one]] (release date): Short summary of the product's incidents.
-* [[Example product line two]] (release date):}}
+Due to the discontinuation, Humane provided refunds for units shipped on or after November 15, 2024. The company also asked users recycle their Ai Pins through an e-waste recycling program.<ref>https://support.humane.com/hc/en-us/articles/34243204841997-Ai-Pin-Consumers-FAQ</ref>
 ==See also==
-{{Placeholder box|Link to relevant theme articles or companies with similar incidents.}}
+* [[Discontinuation bricking|'''Discontinuation bricking''']]
+* [[Retroactively amended purchase|'''Retroactively amended purchase''']]
 ==References==