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VPNSecure.me terminated a "lifetime" license: Difference between revisions

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{{Placeholder box|I've purchased a supposed Lifetime Subscription to VPNSecure.me in 2018. As of beginningof 2025 I cannot access any servers.}}
I've purchased a supposed Lifetime Subscription to VPNSecure.me in 2018. As of beginningof 2025 I cannot access any servers.
 


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==Background==
==Background==
The license was purchased in 2018 through StackSocial. The full name of the item was "VPNSecure: Lifetime Subscription". For a while the VPN worked totally fine.
The license was purchased in 2018 through StackSocial. The full name of the item was "VPNSecure: Lifetime Subscription". For a while the VPN worked totally fine.
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==[Incident]==
==[Incident]==
{{Placeholder box|The VPN service hadn't been used in a while and then at the beginning of 2025 any attempt to connect to any servers was failing. Also the server list on the members page is showing following message: "INFORMATION: You will need to purchase a valid VPN membership to view server information. Select Buy Now from the menu" even though the profile pase shows 2263 days of 7300 used (don't ask about why a LIFETIME Subscription equals to 7300 days)}}
The VPN service hadn't been used in a while and then at the beginning of 2025 any attempt to connect to any servers was failing. Also the server list on the members page is showing following message: "INFORMATION: You will need to purchase a valid VPN membership to view server information. Select Buy Now from the menu" even though the profile pase shows 2263 days of 7300 used (don't ask about why a LIFETIME Subscription equals to 7300 days)


===[Company]'s response===
===[Company]'s response===
{{Placeholder box|Company hasn't responded to a support ticket asking to clarify the issue.}}
Company hasn't responded to a support ticket asking to clarify the issue.

Revision as of 10:28, 12 March 2025

I've purchased a supposed Lifetime Subscription to VPNSecure.me in 2018. As of beginningof 2025 I cannot access any servers.


$1

Background

The license was purchased in 2018 through StackSocial. The full name of the item was "VPNSecure: Lifetime Subscription". For a while the VPN worked totally fine. $2

[Incident]

The VPN service hadn't been used in a while and then at the beginning of 2025 any attempt to connect to any servers was failing. Also the server list on the members page is showing following message: "INFORMATION: You will need to purchase a valid VPN membership to view server information. Select Buy Now from the menu" even though the profile pase shows 2263 days of 7300 used (don't ask about why a LIFETIME Subscription equals to 7300 days)

[Company]'s response

Company hasn't responded to a support ticket asking to clarify the issue.