DAZN: Difference between revisions
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[https://en.wikipedia.org/wiki/DAZN '''DAZN'''] is a British-owned entertainment platform for sports broadcasting and streaming. | [https://en.wikipedia.org/wiki/DAZN '''DAZN'''] is a British-owned entertainment platform for sports broadcasting and streaming.<!-- Need a longer preamble here --> | ||
== | == Consumer impact summary == | ||
{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable): | |||
* User Freedom | |||
* User Privacy | |||
* Business Model | |||
* Market Control}} | |||
=== Cancellation difficulties === | ==Anti-consumer practices== | ||
===Cancellation difficulties and forced arbitration=== | |||
DAZN proposes that you can both sign up and cancel your subscription to streaming services at any time. Members will find, however, that once the 30-day trial has ended, they are locked into a subscription service, credit-card information was required when signing up for services.<ref>https://www.reddit.com/r/Boxing/comments/1e3jt8w/dazn_makes_canceling_difficult/</ref><ref>https://forums.azbilliards.com/threads/dazn-wont-let-me-cancel.524423/</ref> The [[terms of service]] of DAZN contain a [[forced arbitration]] agreement wherein by subscribing you waive all rights to any compensation by any [[Class action lawsuit|class-action lawsuit]]. (See lines '''17. Mandatory Individual Arbitration''').<ref>https://web.archive.org/web/20240815150309/https://help.dazn.com/hc/en-us/articles/16391473315101-Terms-of-Use</ref> | DAZN proposes that you can both sign up and cancel your subscription to streaming services at any time. Members will find, however, that once the 30-day trial has ended, they are locked into a subscription service, credit-card information was required when signing up for services.<ref>https://www.reddit.com/r/Boxing/comments/1e3jt8w/dazn_makes_canceling_difficult/</ref><ref>https://forums.azbilliards.com/threads/dazn-wont-let-me-cancel.524423/</ref> The [[terms of service]] of DAZN contain a [[forced arbitration]] agreement wherein by subscribing you waive all rights to any compensation by any [[Class action lawsuit|class-action lawsuit]]. (See lines '''17. Mandatory Individual Arbitration''').<ref>https://web.archive.org/web/20240815150309/https://help.dazn.com/hc/en-us/articles/16391473315101-Terms-of-Use</ref> | ||
Signing up for the service is a short process. Trying to unsubscribe from the service requires you to talk to an in-house agent. These agents appear to never be available. The only recourse a customer has to prevent monthly charges from DAZN is to cancel all charges being put on the account from that vendor. | Signing up for the service is a short process. Trying to unsubscribe from the service requires you to talk to an in-house agent. These agents appear to never be available. The only recourse a customer has to prevent monthly charges from DAZN is to cancel all charges being put on the account from that vendor. | ||
== See also == | ==See also== | ||
* [[Forced arbitration]] | *[[Forced arbitration]] | ||
* [[Click-to-cancel]] | *[[Click-to-cancel]] | ||
==References== | ==References== | ||
<references /> | <references /> | ||
[[Category:DAZN]] | [[Category:DAZN]] | ||
Revision as of 10:52, 15 March 2025
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| Basic information | |
|---|---|
| Founded | 2007 |
| Type | Subsidiary |
| Industry | internet television, sports broadcasting |
| Official website | https://www.dazn.com |
DAZN is a British-owned entertainment platform for sports broadcasting and streaming.
Consumer impact summary
Anti-consumer practices
Cancellation difficulties and forced arbitration
DAZN proposes that you can both sign up and cancel your subscription to streaming services at any time. Members will find, however, that once the 30-day trial has ended, they are locked into a subscription service, credit-card information was required when signing up for services.[1][2] The terms of service of DAZN contain a forced arbitration agreement wherein by subscribing you waive all rights to any compensation by any class-action lawsuit. (See lines 17. Mandatory Individual Arbitration).[3]
Signing up for the service is a short process. Trying to unsubscribe from the service requires you to talk to an in-house agent. These agents appear to never be available. The only recourse a customer has to prevent monthly charges from DAZN is to cancel all charges being put on the account from that vendor.