SiriusXM: Difference between revisions
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===Subscription cancellation (''2024'')=== | ===Subscription cancellation (''2024'')=== | ||
{{Main|SiriusXM thinks they have a right to your money}} | |||
In December 2023, the New York attorney general filed a lawsuit against SiriusXM for "making it intentionally difficult for its customers to cancel their subscriptions."<ref>{{Cite web|url=https://www.fox5ny.com/news/new-york-files-lawsuit-siriusxm-subscriptions|title=New York files lawsuit against SiriusXM, alleging company made it tough to cancel subscriptions|work=Fox 5|date=2023-12-21|access-date=2025-03-18|archive-url=https://web.archive.org/web/20240927095530/https://www.fox5ny.com/news/new-york-files-lawsuit-siriusxm-subscriptions|archive-date=2024-09-27|url-status=live}}</ref> | |||
In November 2024, a New York judge found SiriusXM liable for the “long and burdensome” process of cancelling a SiriusXM subscription, which violated the Restore Online Shoppers' Confidence Act.<ref>{{Cite web|url=https://www.theverge.com/2024/11/22/24303294/sirius-xm-cancellation-process-illegal-ny-ag|title=Judge rules SiriusXM’s annoying cancellation process is illegal|first=Emma|last=Roth|date=2024-11-22|work=TheVerge|access-date=2025-03-15|archive-url=https://web.archive.org/web/20250120124020/https://www.theverge.com/2024/11/22/24303294/sirius-xm-cancellation-process-illegal-ny-ag|archive-date=2025-01-20|url-status=live}}</ref> The lawsuit was filed in December 2023 and it was reported it took 11 minutes to cancel over phone and 30 minutes to do so online.<ref>{{Cite web|url=https://www.reuters.com/legal/sirius-xm-found-liable-new-york-lawsuit-over-subscription-cancellations-2024-11-22/|title=Sirius XM found liable in New York lawsuit over subscription cancellations|first=Jonathan|last=Stempel|date=2024-11-22|work=Reuters|access-date=2025-03-15|archive-url=https://archive.ph/stLh8|archive-date=2024-11-24|url-status=live}}</ref> | In November 2024, a New York judge found SiriusXM liable for the “long and burdensome” process of cancelling a SiriusXM subscription, which violated the Restore Online Shoppers' Confidence Act.<ref>{{Cite web|url=https://www.theverge.com/2024/11/22/24303294/sirius-xm-cancellation-process-illegal-ny-ag|title=Judge rules SiriusXM’s annoying cancellation process is illegal|first=Emma|last=Roth|date=2024-11-22|work=TheVerge|access-date=2025-03-15|archive-url=https://web.archive.org/web/20250120124020/https://www.theverge.com/2024/11/22/24303294/sirius-xm-cancellation-process-illegal-ny-ag|archive-date=2025-01-20|url-status=live}}</ref> The lawsuit was filed in December 2023 and it was reported it took 11 minutes to cancel over phone and 30 minutes to do so online.<ref>{{Cite web|url=https://www.reuters.com/legal/sirius-xm-found-liable-new-york-lawsuit-over-subscription-cancellations-2024-11-22/|title=Sirius XM found liable in New York lawsuit over subscription cancellations|first=Jonathan|last=Stempel|date=2024-11-22|work=Reuters|access-date=2025-03-15|archive-url=https://archive.ph/stLh8|archive-date=2024-11-24|url-status=live}}</ref> | ||