Turkcell Superonline: Difference between revisions

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| Official Website =https://superonline.net
| Official Website =https://superonline.net
| Logo =Superonline.png
| Logo =Superonline.png
}}Turkcell Superonline is a Turkcell subsidiary that provides various telecommunications services, primarily fiber internet, over its own infrastructure.
}}Turkcell Superonline is a Turkcell subsidiary that provides various telecommunications services, primarily fiber internet, over its own infrastructure. In October 2020, TVF Bilgi Teknolojileri Iletisim Hizmetleri Yatirim Sanayi ve Ticaret A.S. a subsidiary of Turkey Wealth Fund, the wealth fund of the Republic of Turkey, acquired control of 26.2% of Turkcell.


==Consumer-impact summary==
==Consumer-impact summary==
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Superonline has been criticized for injecting various advertisements into its customers' web connections while they browse the internet, thereby forcing them to watch the advertisements. Requests for clarification to the company went unanswered. This incident was described as the first evidence of traffic monitoring and manipulation through deep packet inspection in Turkey. This problem has since been fixed and the development of HTTPS technology has made it very difficult for this to happen again.
Superonline has been criticized for injecting various advertisements into its customers' web connections while they browse the internet, thereby forcing them to watch the advertisements. Requests for clarification to the company went unanswered. This incident was described as the first evidence of traffic monitoring and manipulation through deep packet inspection in Turkey. This problem has since been fixed and the development of HTTPS technology has made it very difficult for this to happen again.


=== Applying Censorship while Earthquake Incident (2023) ===
===Applying Censorship while Earthquake Incident (2023)===
On February 6, 2023, the company was criticized for internet outages at critical moments during the massive earthquakes centered in Kahramanmaraş. Immediately after the earthquake disaster, the collapse of the internet infrastructure, which was critical for search and rescue operations and coordination, left both citizens and government agencies in a difficult situation. In the aftermath, Superonline was severely criticized for its lack of infrastructure resilience and emergency preparedness. There has also been controversy over the company's compliance with social media bans in Turkey during the earthquake. The biggest criticism has been the restriction of communication opportunities for people trapped under the remains of the earthquake and putting lives at risk. Internet freedom advocates have criticized Superonline's quick implementation of these bans, especially when access restrictions are imposed on social media platforms.
On February 6, 2023, the company was criticized for internet outages at critical moments during the massive earthquakes centered in Kahramanmaraş. Immediately after the earthquake disaster, the collapse of the internet infrastructure, which was critical for search and rescue operations and coordination, left both citizens and government agencies in a difficult situation. In the aftermath, Superonline was severely criticized for its lack of infrastructure resilience and emergency preparedness. There has also been controversy over the company's compliance with social media bans in Turkey during the earthquake. The biggest criticism has been the restriction of communication opportunities for people trapped under the remains of the earthquake and putting lives at risk. Internet freedom advocates have criticized Superonline's quick implementation of these bans, especially when access restrictions are imposed on social media platforms.