Turkcell Superonline: Difference between revisions
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==Consumer-impact summary== | ==Consumer-impact summary== | ||
User freedom faces substantial restrictions as Turkey implements comprehensive internet censorship policies that affect all ISPs including Superonline, with the government's Information and Communication Technologies Authority (BTK) collecting user data hourly including location data, browsing history, and messaging communications.<ref>{{cite web |url=https://freedomhouse.org/country/turkey/freedom-net/2023 |title=Turkey: Freedom on the Net 2023 |website=Freedom House |publisher=Freedom House |date=10 October 2023 |access-date=3 June 2025}}</ref> According to Freedom House's comprehensive assessment, Turkey's internet status remains classified as "Not Free" with extensive government control over digital communications and widespread social media blocking affecting service providers like Superonline.<ref>{{cite web |url=https://freedomhouse.org/country/turkey |title=Turkey Overview |website=Freedom House |publisher=Freedom House |date=31 March 2025 | User freedom faces substantial restrictions as Turkey implements comprehensive internet censorship policies that affect all ISPs including Superonline, with the government's Information and Communication Technologies Authority (BTK) collecting user data hourly including location data, browsing history, and messaging communications.<ref>{{cite web |url=https://freedomhouse.org/country/turkey/freedom-net/2023 |title=Turkey: Freedom on the Net 2023 |website=Freedom House |publisher=Freedom House |date=10 October 2023 |access-date=3 June 2025}}</ref> According to Freedom House's comprehensive assessment, Turkey's internet status remains classified as "Not Free" with extensive government control over digital communications and widespread social media blocking affecting service providers like Superonline.<ref>{{cite web |url=https://freedomhouse.org/country/turkey |title=Turkey Overview |website=Freedom House |publisher=Freedom House |date=31 March 2025 |access-date=3 June 2025}}</ref> | ||
User privacy concerns are exacerbated by Superonline's extensive data collection practices, processing personally identifiable information, contact data, subscription details, network traffic, location data, payment information, and usage patterns, operating within Turkey's restrictive legal framework that has been documented by Freedom House as increasingly authoritarian.<ref>{{cite web |url=https://freedomhouse.org/country/turkey/freedom-world/2023 |title=Turkey: Freedom in the World 2023 |website=Freedom House |publisher=Freedom House |date=4 November 2023 |access-date=3 June 2025}}</ref> Regarding market control, Superonline operates as the largest alternative ISP with approximately 15% of the broadband market share in 2021, positioning itself as the leading challenger to dominant player Türk Telekom which holds 65.3% market share.<ref>[https://www.btk.gov.tr/uploads/pages/pazar-verileri/ceyrek-raporu-2021-4-ceyrek-22-03-21-kurum-disi.pdf BTK Market Share Statistics 2021 Q4]</ref> | User privacy concerns are exacerbated by Superonline's extensive data collection practices, processing personally identifiable information, contact data, subscription details, network traffic, location data, payment information, and usage patterns, operating within Turkey's restrictive legal framework that has been documented by Freedom House as increasingly authoritarian.<ref>{{cite web |url=https://freedomhouse.org/country/turkey/freedom-world/2023 |title=Turkey: Freedom in the World 2023 |website=Freedom House |publisher=Freedom House |date=4 November 2023 |access-date=3 June 2025}}</ref> Regarding market control, Superonline operates as the largest alternative ISP with approximately 15% of the broadband market share in 2021, positioning itself as the leading challenger to dominant player Türk Telekom which holds 65.3% market share.<ref>[https://www.btk.gov.tr/uploads/pages/pazar-verileri/ceyrek-raporu-2021-4-ceyrek-22-03-21-kurum-disi.pdf BTK Market Share Statistics 2021 Q4]</ref> | ||
==Incidents== | ==Incidents== | ||
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Unlike traditional packet inspection, DPI technology also scans the content of data packets and provides the ability to detect and block VPN protocols. According to user reports, Superonline has one of the most strictly censored internet service in Turkey, and in the past has taken measures strict enough to completely block VPN protocols such as WireGuard. It also blocks or throttles popular VPN services and their websites such as Cloudflare Warp (connection itself), ProtonVPN (throttles the website), Surfshark (throttles the website, up-to-date info required for connection), Psiphon (connection itself), NordVPN (throttles the website, up-to-date info required for connection) and constantly tightens its DPI-based scanning systems. | Unlike traditional packet inspection, DPI technology also scans the content of data packets and provides the ability to detect and block VPN protocols. According to user reports, Superonline has one of the most strictly censored internet service in Turkey, and in the past has taken measures strict enough to completely block VPN protocols such as WireGuard. It also blocks or throttles popular VPN services and their websites such as Cloudflare Warp (connection itself), ProtonVPN (throttles the website), Surfshark (throttles the website, up-to-date info required for connection), Psiphon (connection itself), NordVPN (throttles the website, up-to-date info required for connection) and constantly tightens its DPI-based scanning systems. | ||
==References== | ==References== |