POCO X3 / X3 Pro: Difference between revisions
SinexTitan (talk | contribs) added Google Pixel incidents to see also |
m Correction: the MIUI 13 bootloop problem only applies to the Pro version |
||
| Line 17: | Line 17: | ||
Bad quality soldering caused chips to partly detach from the main board, rendering the phone dead, or in mild cases only losing some functionality.<ref>{{Cite web |title=Complaints on POCO's official forum |url=https://c.po.co/global/topicdetail/10049}}</ref> The issue requires board level repair, which in the best cases can restore the phone to working order for about 2 years, but in the worst case the phone only survives for about a day before not turning on again, and the outcome of the repair can't always be determined in advance, so the phone after the repair isn't reliable anymore.<ref>{{Cite web |title=iFixit thread on the issue |url=https://www.ifixit.com/Answers/View/736918/Phone+is+dead,+it+doesn't+starts?utm_source=chatgpt.com}}</ref><ref>{{Cite web |title=Forum thread discussing the viability of reballing |url=https://xdaforums.com/t/experience-after-reballing.4569279}}</ref> | Bad quality soldering caused chips to partly detach from the main board, rendering the phone dead, or in mild cases only losing some functionality.<ref>{{Cite web |title=Complaints on POCO's official forum |url=https://c.po.co/global/topicdetail/10049}}</ref> The issue requires board level repair, which in the best cases can restore the phone to working order for about 2 years, but in the worst case the phone only survives for about a day before not turning on again, and the outcome of the repair can't always be determined in advance, so the phone after the repair isn't reliable anymore.<ref>{{Cite web |title=iFixit thread on the issue |url=https://www.ifixit.com/Answers/View/736918/Phone+is+dead,+it+doesn't+starts?utm_source=chatgpt.com}}</ref><ref>{{Cite web |title=Forum thread discussing the viability of reballing |url=https://xdaforums.com/t/experience-after-reballing.4569279}}</ref> | ||
===MIUI 13 update causing phones to bootloop (''2022-07-25'')=== | ===MIUI 13 update causing phones to bootloop (X3 Pro) (''2022-07-25'')=== | ||
After the MIUI 13 update, phones were stuck in a bootloop. Customer support ignored customers who were out of the warranty period. | After the MIUI 13 update, POCO X3 Pro phones were stuck in a bootloop. Customer support ignored customers who were out of the warranty period. | ||
Revision as of 19:33, 10 June 2025
| Basic Information | |
|---|---|
| Short description | {{{short_description}}} |
| Release Year | 2020 |
| Product Type | Mobile Phone |
| In Production | No |
| Official Website | https://www.po.co/global/poco-x3-nfc/ |
❗Article Status Notice: This Article is a stub
This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Issues may include:
- This article needs to be expanded to provide meaningful information
- This article requires additional verifiable evidence to demonstrate systemic impact
- More documentation is needed to establish how this reflects broader consumer protection concerns
- The connection between individual incidents and company-wide practices needs to be better established
- The article is simply too short, and lacks sufficient content
How you can help:
- Add documented examples with verifiable sources
- Provide evidence of similar incidents affecting other consumers
- Include relevant company policies or communications that demonstrate systemic practices
- Link to credible reporting that covers these issues
- Flesh out the article with relevant information
This notice will be removed once the article is sufficiently developed. Once you believe the article is ready to have its notice removed, visit the Discord (join here) and post to the #appeals channel, or mention its status on the article's talk page.
The POCO X3/X3 Pro are mobile phones created by Xiaomi. These models are particularly prone to randomly bricking, either because of bad software updates, or bad quality soldering. The company usually ignores customer's complaints or requests for help if the warranty period is expired, even if forced updates caused the phone to become unusable.
Consumer impact summary
Some incidents show that the company doesn't care if changes to software make the phone unusable, nor does it care about the longevity of the devices manufactured by them.
Incidents
This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the POCO X3 / X3 Pro category.
Bad quality solder joints cause the phone not to start at all just around the time when warranty expires (2022 and onwards)
Bad quality soldering caused chips to partly detach from the main board, rendering the phone dead, or in mild cases only losing some functionality.[1] The issue requires board level repair, which in the best cases can restore the phone to working order for about 2 years, but in the worst case the phone only survives for about a day before not turning on again, and the outcome of the repair can't always be determined in advance, so the phone after the repair isn't reliable anymore.[2][3]
MIUI 13 update causing phones to bootloop (X3 Pro) (2022-07-25)
After the MIUI 13 update, POCO X3 Pro phones were stuck in a bootloop. Customer support ignored customers who were out of the warranty period.
See also
Pixel 4a Battery Performance Program
Pixel 9a Battery Health Assistance