Futurehome Smarthub Mandatory Subscription Fee: Difference between revisions
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FHSD CEO Øyvind Fries justified the subscription model as necessary to ''“secure stable operation, fund product development, and provide high-quality support,”'' according to statements given to [[Tek.no]] and reiterated in the FAQ.<ref name=":0" /><ref name=":13" /><ref name=":1" /> Fries explained that the subscription was introduced to ensure the '''long-term viability''' of the platform after bankruptcy: without new revenue, they could not guarantee stable operation of the cloud servers or continued updates to the product.<ref name=":1">{{Cite web |title=Rasende kunder opplever smarthjem-utpressing |trans-title=Furious customers experience smart home blackmail |url=https://www.tek.no/nyheter/nyhet/i/alMe04/rasende-kunder-opplever-smarthjem-utpressing |access-date=2025-07-13 |website=Tek.no |language=no}}</ref> | FHSD CEO Øyvind Fries justified the subscription model as necessary to ''“secure stable operation, fund product development, and provide high-quality support,”'' according to statements given to [[Tek.no]] and reiterated in the FAQ.<ref name=":0" /><ref name=":13" /><ref name=":1" /> Fries explained that the subscription was introduced to ensure the '''long-term viability''' of the platform after bankruptcy: without new revenue, they could not guarantee stable operation of the cloud servers or continued updates to the product.<ref name=":1">{{Cite web |title=Rasende kunder opplever smarthjem-utpressing |trans-title=Furious customers experience smart home blackmail |url=https://www.tek.no/nyheter/nyhet/i/alMe04/rasende-kunder-opplever-smarthjem-utpressing |access-date=2025-07-13 |website=Tek.no |language=no}}</ref> | ||
He stated that the annual fee would help fund ongoing development of new features and maintain a high level of support for customers.<ref name=":0" /> The company also emailed users saying the change would ultimately provide ''"better functionality, more security, and higher value in the solution you already have invested in"'' positioning the subscription as an improvement for the user base. | He stated that the annual fee would help fund ongoing development of new features and maintain a high level of support for customers.<ref name=":0" /> The company also emailed users saying the change would ultimately provide ''"better functionality, more security, and higher value in the solution you already have invested in"'' positioning the subscription as an improvement for the user base.{{Citation needed|reason=The original citation was hallucinated away by the LLM}} | ||
==Consumer response== | ==Consumer response== | ||