Futurehome Smarthub Mandatory Subscription Fee: Difference between revisions
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*'''App access disabled:''' Users can't use the app remotely via cloud or on the local network. | *'''App access disabled:''' Users can't use the app remotely via cloud or on the local network. | ||
*'''Automations and modes frozen:''' All user-defined automations, preset modes ''(Home/Away/Night, etc.)'', shortcuts, and energy management features stop working. | *'''Automations and modes frozen:''' All user-defined automations, preset modes ''(Home/Away/Night, etc.)'', shortcuts, and energy management features stop working. | ||
*'''Local API and MQTT disabled:''' The hub's developer interfaces remain active only for a short grace period after the trial, then are gradually shut off without an active subscription. | *'''Local API and MQTT disabled:''' The hub's developer interfaces remain active only for a short grace period after the trial, then are gradually shut off without an active subscription. | ||
*'''Physical control only:''' Basic manual control of devices continues to work: the smart devices revert to ''"dumb"'' mode with no central coordination. | *'''Physical control only:''' Basic manual control of devices continues to work: the smart devices revert to ''"dumb"'' mode with no central coordination. | ||
*'''Support limited:''' Access to customer support channels (chat and phone support) is reserved for paying subscribers. | *'''Support limited:''' Access to customer support channels (chat and phone support) is reserved for paying subscribers. | ||
These limitations were delivered via a firmware update to the hub's software, locking previously available features behind the paywall. One Futurehome software engineer, speaking on condition of anonymity, confirmed that the firmware was designed to enforce this lockout mechanism and compel users to subscribe. As of the changeover, the Futurehome system was reportedly installed in over '''38,000 Norwegian households''',<ref>{{Cite web | | These limitations were delivered via a firmware update to the hub's software, locking previously available features behind the paywall. One Futurehome software engineer, speaking on condition of anonymity, confirmed that the firmware was designed to enforce this lockout mechanism and compel users to subscribe. As of the changeover, the Futurehome system was reportedly installed in over '''38,000 Norwegian households''',<ref>{{Cite web |title=Futurehome Norge |trans-title=The updated figure of 38,000 is listed only on the Norwegian version of the site |url=https://www.futurehome.io/no/ |access-date=2025-07-13 |language=no}}</ref> all of which had to choose between paying the new fees or losing most "smart" functionality.<gallery> | ||
File:Futurehome Subscription App Info 1.PNG|Futurehome app home screen prompting the user to activate a subscription. | File:Futurehome Subscription App Info 1.PNG|Futurehome app home screen prompting the user to activate a subscription. | ||
File:Futurehome Subscription App Info 2.PNG|Subscription-activation screen showing annual-payment terms; one link opens the subscription FAQ, the other opens a [https://us1.zonka.co/1pBYm3?language=en_US feedback form] | File:Futurehome Subscription App Info 2.PNG|Subscription-activation screen showing annual-payment terms; one link opens the subscription FAQ, the other opens a [https://us1.zonka.co/1pBYm3?language=en_US feedback form] |