Shopee: Difference between revisions

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* The customer searches for a "Dell U4025QW" and sees one listed for RM7,000 (1,553 USD) in search results.

* Upon clicking on the product, the customer will discover that the displayed price is actually for a refurbished Dell U4021QW (a different, older product that is refurbished)<ref>https://shopee.com.my/Dell-UltraSharp-U4025QW-U4021QW-5K-Curved-Thunderbolt-Hub-WUHD-Monitor-with-IPS-Black-Panel-Free-Shipping-i.64728735.6081544385</ref>

* And the real cost to buy the Dell ~~U4024QW~~ new is actually RM9,740 (2,161 USD).

* And the real cost to buy the Dell U4025QW new is actually RM9,740 (2,161 USD).

=== Product hijacking ===

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== Fraudulent products and/or advertising ==

A lot of fake products (2TB SD cards selling at 1/5th what their price is supposed to be, obviously spoofed capacity like those sold on Amazon too) and fake claims ("Magnetic" screen protectors for tablets which come with no magnetic properties and tear-off strips for adhesive)

== Deterring returns and exchanges ==

Shopee and its sellers operate under the very South East Asian low trust principle which assumes the customer is always lying. The default way to handle returns and exchanges is to always ask for the original product back.

This makes it challenging for returning products that are low priced but bulky (e.g. clothes drying rack) and/or require assembly (e.g. cheap Chinese furniture, which make up the bulk of furniture across Shopee's regional websites)

== Gating content behind login wall ==

@@ Line 40: / Line 40: @@
 * The customer searches for a "Dell U4025QW" and sees one listed for RM7,000 (1,553 USD) in search results.
 * Upon clicking on the product, the customer will discover that the displayed price is actually for a refurbished Dell U4021QW (a different, older product that is refurbished)<ref>https://shopee.com.my/Dell-UltraSharp-U4025QW-U4021QW-5K-Curved-Thunderbolt-Hub-WUHD-Monitor-with-IPS-Black-Panel-Free-Shipping-i.64728735.6081544385</ref>
-* And the real cost to buy the Dell U4024QW new is actually RM9,740 (2,161 USD).
+* And the real cost to buy the Dell U4025QW new is actually RM9,740 (2,161 USD).
 === Product hijacking ===
@@ Line 56: / Line 56: @@
 == Fraudulent products and/or advertising ==
 A lot of fake products (2TB SD cards selling at 1/5th what their price is supposed to be, obviously spoofed capacity like those sold on Amazon too) and fake claims ("Magnetic" screen protectors for tablets which come with no magnetic properties and tear-off strips for adhesive)
+== Deterring returns and exchanges ==
+Shopee and its sellers operate under the very South East Asian low trust principle which assumes the customer is always lying. The default way to handle returns and exchanges is to always ask for the original product back.
+This makes it challenging for returning products that are low priced but bulky (e.g. clothes drying rack) and/or require assembly (e.g. cheap Chinese furniture, which make up the bulk of furniture across Shopee's regional websites)
 == Gating content behind login wall ==