Belkin Wemo discontinuation of service: Difference between revisions
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Customer response was swift and negative, with users expressing feelings of abandonment and frustration over recent purchases becoming obsolete. The company provided only six months notice for a shutdown affecting 14 years of product sales. | Customer response was swift and negative, with users expressing feelings of abandonment and frustration over recent purchases becoming obsolete. The company provided only six months notice for a shutdown affecting 14 years of product sales. | ||
===Technology community | ===Technology community backlash=== | ||
Ars Technica's coverage criticized Belkin's move as reflecting an industry that ''"has grown too comfortable with bricking customers' stuff"'' without offering adequate recourse or transparency.<ref>{{Cite web |author=Scharon Harding |date=2025-07-12 |title=Belkin shows tech firms getting too comfortable with bricking customers' stuff |url=https://arstechnica.com/gadgets/2025/07/belkin-shows-tech-firms-getting-too-comfortable-with-bricking-customers-stuff/ |website=Ars Technica}}</ref> | Ars Technica's coverage criticized Belkin's move as reflecting an industry that ''"has grown too comfortable with bricking customers' stuff"'' without offering adequate recourse or transparency.<ref>{{Cite web |author=Scharon Harding |date=2025-07-12 |title=Belkin shows tech firms getting too comfortable with bricking customers' stuff |url=https://arstechnica.com/gadgets/2025/07/belkin-shows-tech-firms-getting-too-comfortable-with-bricking-customers-stuff/ |website=Ars Technica}}</ref> | ||