Smartwool: Difference between revisions
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Smartwool is an American clothing company that specializes in outdoor clothing made from Merino wool. | Smartwool is an American clothing company that specializes in outdoor clothing made from Merino wool. | ||
On March 29th, 2004, Smartwool emailed customers in their database and automatically applied [[Forced Arbitration|forced arbitration]] to their terms of service. Smartwool sent out an email to users that opts you into this agreement without an option to decline. Smartwool provided a process to opt out that involves sending a physical letter via priorty mail | On March 29th, 2004, Smartwool emailed customers in their database and automatically applied [[Forced Arbitration|forced arbitration]] to their terms of service. Smartwool sent out an email to users that opts you into this agreement without an option to decline via email or their website. Smartwool provided a process to opt out that involves sending a physical letter via priorty mail or hand delivering a letter to their headquarters. | ||
[[File:Smartwool Email.png|thumb|Smartwool email advising consumers of changes to arbitration agreement and process for sending USPS Priority Mail or hand delivery within 30 days.]] | [[File:Smartwool Email.png|thumb|Smartwool email advising consumers of changes to arbitration agreement and process for sending USPS Priority Mail or hand delivery within 30 days.]] | ||