Smartwool: Difference between revisions
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== '''<big>Quick Introduction & Background</big>''' == | == '''<big>Quick Introduction & Background</big>''' == | ||
Smartwool is an American clothing company that specializes in outdoor clothing made from Merino wool. | [https://www.smartwool.com/ Smartwool] is an American clothing company that specializes in outdoor clothing made from Merino wool. | ||
On March 29th, 2024, Smartwool emailed customers in their database and automatically applied [[Forced Arbitration|forced arbitration]] to their terms of service. Smartwool sent out an email to users that opts you into this agreement without an option to decline via email or their website. Smartwool provided a process to opt out that involves sending a physical letter via priorty mail or hand delivering a letter to their headquarters. | On March 29th, 2024, Smartwool emailed customers in their database and automatically applied [[Forced Arbitration|forced arbitration]] to their terms of service. Smartwool sent out an email to users that opts you into this agreement without an option to decline via email or their website. Smartwool provided a process to opt out that involves sending a physical letter via priorty mail or hand delivering a letter to their headquarters. | ||