Wink

❗Article Status Notice: This Article is a stub

---

This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Learn more ▼

Issues may include:

• This article needs to be expanded to provide meaningful information
• This article requires additional verifiable evidence to demonstrate systemic impact
• More documentation is needed to establish how this reflects broader consumer protection concerns
• The connection between individual incidents and company-wide practices needs to be better established
• The article is simply too short, and lacks sufficient content

How you can help:

• Add documented examples with verifiable sources
• Provide evidence of similar incidents affecting other consumers
• Include relevant company policies or communications that demonstrate systemic practices
• Link to credible reporting that covers these issues
• Flesh out the article with relevant information

This notice will be removed once the article is sufficiently developed. Once you believe the article is ready to have its notice removed, visit the Discord (join here) and post to the #appeals channel, or mention its status on the article's talk page.

Wink

Basic information
Founded	2014
Legal structure	Subsidiary
Industry	Home automation
Official website	http://wink.com/

Wink is a company that produces various smart home products than can be remotely operated via phone.

Anti-consumer practices

Introduction of subscription model

On July 27, 2020, Wink introduced a subscription model for their previously subscription free Smarthome Hub.

Users who do not sign up will be restricted to limited functionality, including local control over select devices, such as those found in the Lights + Power menu, as well as Z-Wave connected Locks.

Features no longer available without signing up

User will no longer have access to:

• Cloud and API control (voice, remote app control, third-party integrations)
• Groups
• Robots
• Shortcuts
• Activity
• Advanced Hub settings

Users will have no longer the ability to:

• View, add, delete or rename codes
• Add devices
• Change icons and edit device names
• View or add saved locations
• Share and unshare devices
• Update hub and relay firmware

See also

• Retroactively amended purchase