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| Founded = August 28, 1907
| Founded = August 28, 1907
| Industry = Courier
| Industry = Courier
| Official Website = http://www.ups.com/
| Official Website = https://www.ups.com
| Logo = QuestionMark.svg
| Logo = UPS.svg
}}
}}


==Controversies==
==Consumer impact summary==
{{Ph-C-CIS}}


===Exorbitant Brokerage Fees on Canadian Imports===
== Incidents ==
In 2006, a resident of British Columbia, Canada purchased an amplified telephone device from Arizona, U.S.A and was displeased with being ordered to pay a $38.40 brokerage fee imposed by UPS, considering The Canada Post service to ship goods across the border would've been $5.00. Him and his lawyer started a class-action lawsuit against UPS on the grounds that the fee was "so harsh and adverse as to constitute an unconscionable practice." Other than the orders of magnitude more than competitor rates, the consumers receiving the packages were almost never told about the added fee until the package came to their front door. [1]


This has been a fight spanning decades, including this class-action in 2015 [2], and another in 2025 [3] due to changes in Section 321(a)(2)(C) of the U.S. Tariff Act [4].
=== Exorbitant Brokerage Fees on Canadian Imports ===
In 2006, a resident of British Columbia, Canada purchased an amplified telephone device from Arizona, U.S.A and was displeased with being ordered to pay a $38.40 brokerage fee imposed by UPS, considering The Canada Post service to ship goods across the border would've been $5.00. Him and his lawyer started a class-action lawsuit against UPS on the grounds that the fee was "so harsh and adverse as to constitute an unconscionable practice." Other than the orders of magnitude more than competitor rates, the consumers receiving the packages were almost never told about the added fee until the package came to their front door.<ref>{{Cite web|url= http://www.cbc.ca/cp/Oddities/061024/K102418U.html|title= B.C. man sets off class-action lawsuit against UPS over hidden brokerage fees|first=Terri|last=Theodore|date=2006-10-24|archive-url= https://web.archive.org/web/20061201094229/http://www.cbc.ca/cp/Oddities/061024/K102418U.html|archive-date=2006-12-01|url-status=dead}}</ref>


===UPS and Affiliates Ordered to Pay $1.745 Million for Environmental Violations [5]===
This has been a fight spanning decades, including this class-action in 2015<ref>{{Cite web|url= https://www.bennettjones.com/Blogs-Section/Latest-Developments-in-the-Ongoing-UPS-Class-Action|title= Latest Developments in the Ongoing UPS Class Action|date=2015-07-10|first1= Michael|last1=Eizenga|first2=Ashley|last2=Paterson|work=Bennett Jones|access-date=2025-08-13|archive-url= https://web.archive.org/web/20250425220657/https://www.bennettjones.com/Blogs-Section/Latest-Developments-in-the-Ongoing-UPS-Class-Action|archive-date=2025-04-25|url-status=live}}</ref>, and another in 2025<ref>{{Cite web|url= https://sauderschelkopf.com/investigations/inflated-import-fees-by-ups-dhl-and-fedex-class-action-lawsuit-investigation/|title= Inflated Import Fees by UPS, DHL, and FedEx Class Action Lawsuit Investigation|work=Sauder Schelkopf Attorneys at Law|access-date=2025-08-13|archive-url= https://web.archive.org/web/20250324030137/https://sauderschelkopf.com/investigations/inflated-import-fees-by-ups-dhl-and-fedex-class-action-lawsuit-investigation/ |archive-date=2025-03-24|url-status=live}}</ref> due to changes in Section 321(a)(2)(C) of the U.S. Tariff Act.<ref>{{Cite web|url= https://www.easyship.com/blog/section-321-de-minimis-changes|title= Let's Talk Tariffs: Major U.S. Section 321 De Minimis Changes (May 2025)|author=Augustine|date=2025-05-02|work=easyship|access-date=2025-08-13|archive-url= https://archive.ph/EZLg2|archive-date=2025-08-13|url-status=live}}</ref>


==References==
=== UPS and Affiliates Ordered to Pay $1.745 Million for Environmental Violations ===
In August 2025, UPS was required to pay $1.745 million dollars in penalties.<ref>{{Cite web|url= https://rivcoda.org/UPS_violation|title= United Parcel Service and Affiliates Ordered to Pay $1.745 Million for Environmental Violations|date=2025-08-04|work=Office of the District Attorney County of Riverside|access-date=2025-08-13|archive-url= https://web.archive.org/web/20250813160527/https://rivcoda.org/UPS_violation|archive-date=2025-08-13|url-status=live}}</ref>


#https://web.archive.org/web/20061201094229/http://www.cbc.ca/cp/Oddities/061024/K102418U.html
== References ==
#https://www.bennettjones.com/Blogs-Section/Latest-Developments-in-the-Ongoing-UPS-Class-Action
{{Reflist}}
#https://sauderschelkopf.com/investigations/inflated-import-fees-by-ups-dhl-and-fedex-class-action-lawsuit-investigation/
[[Category:UPS]]
#https://www.easyship.com/blog/section-321-de-minimis-changes
#https://rivcoda.org/UPS_violation

Revision as of 16:21, 13 August 2025

United Parcel Service, Inc. is an American multinational shipping & receiving and supply chain company.

UPS
Basic information
Founded August 28, 1907
Legal structure Public Company
Industry Courier
Official website https://www.ups.com


Consumer impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


Incidents

Exorbitant Brokerage Fees on Canadian Imports

In 2006, a resident of British Columbia, Canada purchased an amplified telephone device from Arizona, U.S.A and was displeased with being ordered to pay a $38.40 brokerage fee imposed by UPS, considering The Canada Post service to ship goods across the border would've been $5.00. Him and his lawyer started a class-action lawsuit against UPS on the grounds that the fee was "so harsh and adverse as to constitute an unconscionable practice." Other than the orders of magnitude more than competitor rates, the consumers receiving the packages were almost never told about the added fee until the package came to their front door.[1]

This has been a fight spanning decades, including this class-action in 2015[2], and another in 2025[3] due to changes in Section 321(a)(2)(C) of the U.S. Tariff Act.[4]

UPS and Affiliates Ordered to Pay $1.745 Million for Environmental Violations

In August 2025, UPS was required to pay $1.745 million dollars in penalties.[5]

References

  1. Theodore, Terri (2006-10-24). "B.C. man sets off class-action lawsuit against UPS over hidden brokerage fees". Archived from the original on 2006-12-01.
  2. Eizenga, Michael; Paterson, Ashley (2015-07-10). "Latest Developments in the Ongoing UPS Class Action". Bennett Jones. Archived from the original on 2025-04-25. Retrieved 2025-08-13.
  3. "Inflated Import Fees by UPS, DHL, and FedEx Class Action Lawsuit Investigation". Sauder Schelkopf Attorneys at Law. Archived from the original on 2025-03-24. Retrieved 2025-08-13.
  4. Augustine (2025-05-02). "Let's Talk Tariffs: Major U.S. Section 321 De Minimis Changes (May 2025)". easyship. Archived from the original on 2025-08-13. Retrieved 2025-08-13.
  5. "United Parcel Service and Affiliates Ordered to Pay $1.745 Million for Environmental Violations". Office of the District Attorney County of Riverside. 2025-08-04. Archived from the original on 2025-08-13. Retrieved 2025-08-13.