Samsung: Difference between revisions

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The terms of use provided to independent repair shop in exchange for parts has intrusive clauses regarding customer data and reporting of third party components, which suggests forced disassembly when those components are used. The pricing structure of Samsung's self-repair program frequently makes repairs economically impractical. The high costs of official replacement parts, coupled with forced bundling of components, mean that purchasing a single replacement part is often more expensive than buying a working used device. Additionally, Samsung's repair program imposes severe limitations on independent repair shops, effectively preventing them from providing cost-effective, high-quality repair options.

===Samsung sued over S22 phones performance throttling===

In 2022, with the launch of their S22 line, it was discovered that Samsung's phones were thermal throttling while performing regular tasks. This was due to Samsung's Gaming Operation Service (GOS) software causing the phone to perform worse than normal. Citizens of South Korea filed a class-action lawsuit against Samsung on the basis of these claims and the court ultimately ruled in favor of Samsung.

==Products==

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 {{Main|Samsung self-repair program restrictions}}
 The terms of use provided to independent repair shop in exchange for parts has intrusive clauses regarding customer data and reporting of third party components, which suggests forced disassembly when those components are used. The pricing structure of Samsung's self-repair program frequently makes repairs economically impractical. The high costs of official replacement parts, coupled with forced bundling of components, mean that purchasing a single replacement part is often more expensive than buying a working used device. Additionally, Samsung's repair program imposes severe limitations on independent repair shops, effectively preventing them from providing cost-effective, high-quality repair options.
+===Samsung sued over S22 phones performance throttling===
+{{Main|Samsung sued over S22 performance throttle}}
+In 2022, with the launch of their S22 line, it was discovered that Samsung's phones were thermal throttling while performing regular tasks. This was due to Samsung's Gaming Operation Service (GOS) software causing the phone to perform worse than normal. Citizens of South Korea filed a class-action lawsuit against Samsung on the basis of these claims and the court ultimately ruled in favor of Samsung.
 ==Products==