HP Inc.: Difference between revisions
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HP has implemented several controversial policies and practices that negatively impact consumers: | HP has implemented several controversial policies and practices that negatively impact consumers: | ||
* | *Forcing customers to wait 15 minutes on support calls | ||
* | *Some printers requiring ink cartridges to be sufficiently filled to use scanning and faxing features, and scanning often mandating an HP account and app, sometimes even an internet connection. | ||
* | *Firmware updates bricking devices | ||
*Instant Ink subscription service and Dynamic Security system, that respectively lock cartridges behind a subscription and restrict the use of aftermarket ones | *Instant Ink subscription service and Dynamic Security system, that respectively lock cartridges behind a subscription and restrict the use of aftermarket ones | ||