Apple Self Service Repair: Difference between revisions
m fixed link |
Archived links and more language improvements |
||
| Line 8: | Line 8: | ||
}} | }} | ||
'''Apple Self Service Repair''' is a service offered by [[Apple]] that provides repair manuals, genuine Apple parts and tools for consumers to repair apple devices. <ref>{{Cite web |date= | '''Apple Self Service Repair''' is a service offered by [[Apple]] that provides repair manuals, genuine Apple parts and tools for consumers to repair apple devices. <ref>{{Cite web |date=2021-11-17 |title=Apple Self Service Repair Announcement |url=https://www.apple.com/newsroom/2021/11/apple-announces-self-service-repair/ |url-status=live |archive-url=https://web.archive.org/web/20250905101945/https://www.apple.com/newsroom/2021/11/apple-announces-self-service-repair/ |archive-date=2025-09-05 |access-date=2025-09-05 |website=Apple Newsroom}}</ref> The service first became available in the United States in April 2022 <ref>{{Cite web |date=2022-04-27 |title=Apple Self Service Repair Becomes Available |url=https://www.apple.com/newsroom/2022/04/apples-self-service-repair-now-available/ |url-status=live |archive-url=https://web.archive.org/web/20250905102315/https://www.apple.com/newsroom/2022/04/apples-self-service-repair-now-available/ |archive-date=2025-09-05 |access-date=2025-09-05 |website=Apple Newsroom}}</ref>, and expanded to additional countries throughout 2022. <ref>{{Cite web |date=2022-12-06 |title=Apple Self Service Repair Launch in Europe. |url=https://www.apple.com/newsroom/2022/12/apple-launches-self-service-repair-in-europe/ |url-status=live |archive-url=https://web.archive.org/web/20250905102457/https://www.apple.com/newsroom/2022/12/apple-launches-self-service-repair-in-europe/ |archive-date=2025-09-05 |access-date=2025-09-05 |website=Apple Newsroom}}</ref> | ||
==Consumer-impact summary== | ==Consumer-impact summary== | ||
| Line 21: | Line 21: | ||
===User Privacy=== | ===User Privacy=== | ||
Ordering parts | Ordering parts through the Self Service Repair parts store requires the serial number of the device, undermining the privacy of the end customer by tying a repair request to a piece of personally identifiable hardware information. | ||
Some parts require a mandatory "[https://support.apple.com/en-us/102488 Apple Diagnostics for Self Service Repair]" step after the repair. | Some parts require a mandatory "[https://support.apple.com/en-us/102488 Apple Diagnostics for Self Service Repair]" step after the repair. | ||
===Business Model=== | ===Business Model=== | ||
By selling parts, Apple moves part of its repair revenue from | By selling parts, Apple moves part of its repair revenue from service center labor to component sales. | ||
===Market Control=== | ===Market Control=== | ||
| Line 34: | Line 34: | ||
==See also== | ==See also== | ||
* https://support.apple.com/self-service-repair | |||
* [https://hn.algolia.com/?q=Apple+Self+Service+Repair Relevant discussions on Hacker News] | |||
==References== | ==References== | ||