Forced retention of payment methods: Difference between revisions
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'''Forced retention of payment methods''' is when online platforms and payment processors store user payment credentials, often without a clear or easily accessible way to revoke them. In many cases, cards or payment authorizations remain attached to an account unless a new method is added or until the account itself is deleted. This design restricts users’ control over their financial data and could potentially result in unwanted recurring charges. | '''Forced retention of payment methods''' is when online platforms and payment processors store user payment credentials, often without a clear or easily accessible way to revoke them. In many cases, cards or payment authorizations remain attached to an account unless a new method is added or until the account itself is deleted. This design restricts users’ control over their financial data and could potentially result in unwanted recurring charges. | ||
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=== Amazon === | ===Amazon=== | ||
A class-action lawsuit is currently pending against Amazon for enrolling customers into Audible and charging them the $14.95 monthly subscription fee without notice or consent. Grace Sherk, the plaintiff, claims this act by Amazon was only possible due to the company holding customers' payment and billing information by default<ref>{{Cite web |date=2025-04-23 |title=Amazon Audible faces class action over unauthorized subscriptions |url=https://topclassactions.com/lawsuit-settlements/lawsuit-news/amazon-audible-faces-class-action-over-unauthorized-subscriptions/ |website=Top Class Actions}}</ref>. When combined with Audible's failure to enact [[click-to-cancel]], customers' were locked into monthly payments until they could resolve the issue with customer service. | A class-action lawsuit is currently pending against Amazon for enrolling customers into Audible and charging them the $14.95 monthly subscription fee without notice or consent. Grace Sherk, the plaintiff, claims this act by Amazon was only possible due to the company holding customers' payment and billing information by default<ref>{{Cite web |date=2025-04-23 |title=Amazon Audible faces class action over unauthorized subscriptions |url=https://topclassactions.com/lawsuit-settlements/lawsuit-news/amazon-audible-faces-class-action-over-unauthorized-subscriptions/ |website=Top Class Actions}}</ref>. When combined with Audible's failure to enact [[click-to-cancel]], customers' were locked into monthly payments until they could resolve the issue with customer service. | ||
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[[Category:Common terms]] | [[Category:Common terms]] | ||
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