Consumer Rights Wiki:Moderator guidelines: Difference between revisions
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#* Note: it is permissible for an incident to be positive, as long as it is both noteable and relevant. A positive incident, however, should not simply be the rolling back of a policy which resulted in a negative incident - it must be an actively positive incident (e.g. a mass refunding of customers in a scenario where the company was not responsible for the failing, and had no obligation to repair the failing) | #* Note: it is permissible for an incident to be positive, as long as it is both noteable and relevant. A positive incident, however, should not simply be the rolling back of a policy which resulted in a negative incident - it must be an actively positive incident (e.g. a mass refunding of customers in a scenario where the company was not responsible for the failing, and had no obligation to repair the failing) | ||
# '''Relevance to Modern Consumer Exploitation:''' | # '''Relevance to Modern Consumer Exploitation:''' | ||
#* The case directly relates to new forms of exploitation outlined in the mission statement (e.g., policies impacting ownership rights, privacy, or repairability). | #* The case directly relates to new forms of exploitation outlined in the [[mission statement]] (e.g., policies impacting ownership rights, privacy, or repairability). | ||
#* It does not belong on platforms like Yelp (e.g., general customer service issues, personal disputes). | #* It does not belong on platforms like Yelp (e.g., general customer service issues, personal disputes). | ||