Discord: Difference between revisions

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[[File:Discord Forced Arbitration 1.png|alt=An example of Discord forcing users to agree to arbitration if they want to continue using the application.|thumb|(2025-09-29) An example of Discord forcing users to agree to arbitration if they want to continue using the application. The terms of service at the time of this screenshot includes forced arbitration and disallows users from filing a class-action lawsuit.<ref>{{Cite web |last=Discord |date=2025-09-29 |title=Terms of Service {{!}} Discord |url=https://discord.com/terms |url-status=live |access-date=2025-09-29 |website=Discord}}</ref>]]

=== Third-Party Customer Service Data Breach (Oct. 2025) ===

===Third-Party Customer Service Data Breach (Oct. 2025)===

In October 2025, Discord issued a ~~[https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service~~ press release] announcing a "Security Incident Involving Third-Party Customer Service", in which "the unauthorized party [...] gained access to a small number of government‑ID images (e.g., driver’s license, passport) from users who had appealed an age determination", as well as other personal data provided to support.<ref>{{Cite web |date=2025-10-03 |title=Update on a Security Incident Involving Third-Party Customer Service |url=https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service |url-status=live |archive-url=https://web.archive.org/web/20251006163040/https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service |archive-date=2025-10-06 |access-date=2025-10-07 |website=Discord}}</ref> The third-party in question has not been formally named.

In October 2025, Discord issued a press release announcing a "Security Incident Involving Third-Party Customer Service", in which "the unauthorized party [...] gained access to a small number of government‑ID images (e.g., driver’s license, passport) from users who had appealed an age determination", as well as other personal data provided to support.<ref>{{Cite web |date=2025-10-03 |title=Update on a Security Incident Involving Third-Party Customer Service |url=https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service |url-status=live |archive-url=https://web.archive.org/web/20251006163040/https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service |archive-date=2025-10-06 |access-date=2025-10-07 |website=Discord}}</ref> The third-party in question has not been formally named.

===Vague moderation===

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 [[File:Discord Forced Arbitration 1.png|alt=An example of Discord forcing users to agree to arbitration if they want to continue using the application.|thumb|(2025-09-29) An example of Discord forcing users to agree to arbitration if they want to continue using the application.  The terms of service at the time of this screenshot includes forced arbitration and disallows users from filing a class-action lawsuit.<ref>{{Cite web |last=Discord |date=2025-09-29 |title=Terms of Service {{!}} Discord |url=https://discord.com/terms |url-status=live |access-date=2025-09-29 |website=Discord}}</ref>]]
-=== Third-Party Customer Service Data Breach (Oct. 2025) ===
+===Third-Party Customer Service Data Breach (Oct. 2025)===
-In October 2025, Discord issued a [https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service press release] announcing a "Security Incident Involving Third-Party Customer Service", in which "the unauthorized party [...] gained access to a small number of government‑ID images (e.g., driver’s license, passport) from users who had appealed an age determination", as well as other personal data provided to support.<ref>{{Cite web |date=2025-10-03 |title=Update on a Security Incident Involving Third-Party Customer Service |url=https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service |url-status=live |archive-url=https://web.archive.org/web/20251006163040/https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service |archive-date=2025-10-06 |access-date=2025-10-07 |website=Discord}}</ref> The third-party in question has not been formally named.
+In October 2025, Discord issued a press release announcing a "Security Incident Involving Third-Party Customer Service", in which "the unauthorized party [...] gained access to a small number of government‑ID images (e.g., driver’s license, passport) from users who had appealed an age determination", as well as other personal data provided to support.<ref>{{Cite web |date=2025-10-03 |title=Update on a Security Incident Involving Third-Party Customer Service |url=https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service |url-status=live |archive-url=https://web.archive.org/web/20251006163040/https://discord.com/press-releases/update-on-security-incident-involving-third-party-customer-service |archive-date=2025-10-06 |access-date=2025-10-07 |website=Discord}}</ref> The third-party in question has not been formally named.
 ===Vague moderation===
 {{Main|Discord's irresponsible moderation}}