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{{IncidentCargo
MitID App Blocked on Custom ROMs Like GrapheneOS Since June 2024 Due to Google API Changes The MitID app, Denmark's national digital ID, now fails activation on custom Android ROMs, displaying a "rooted or compromised" error due to new Google Play Integrity API requirements.{{IncidentCargo
|Company=Google
|Company=Google
|StartDate=2024-06-24
|StartDate=2024-06-24
Line 8: Line 8:
|Description=MitID on android forces the use of Google play API to access your bank or any digital signatures in public and private self-service
|Description=MitID on android forces the use of Google play API to access your bank or any digital signatures in public and private self-service
}}
}}
{{Ph-I-Int}}
==Background==
==Background==
{{Ph-I-B}}
MitID is Denmark's national electronic ID system, primarily a smartphone/tablet app that serves as a personal digital key for secure login and digital signatures in public and private self-service solutions, such as accessing government services (e.g., skat.dk, borger.dk), online banking, and confirming online actions with a swipe.
 
Alternatives include code viewers or chips for those unable to use the app. In past similar incidents (e.g., a 2022-2023 outage), people contacted MitID developers directly, leading to quick fixes, but no such resolution has been reported for the current API-related block.
 
User complaints on platforms like Trustpilot highlight frustration with the app's security checks blocking non-standard devices, but official support responses focus on unrelated issues, such as language settings errors, without acknowledging or promising fixes for custom ROM users. As a result, new activations remain impossible on uncertified ROMs, while pre-existing ones continue to function temporarily.


==[Incident]==
==[Incident]==
{{Ph-I-I}}
Since June 12, 2024, due to MitID starting to enforce Google Play Integrity API checks during activation, which custom ROMs like GrapheneOS fail as they are not Google-certified. Pre-existing activations may still work, but new ones do not. The MitID app displays an error claiming the device is "rooted or compromised," preventing activation, as it fails the Google Play Integrity/SafetyNet checks required for verification.{{Ph-I-I}}


===[Company]'s response===
===[Company]'s response===
{{Ph-I-ComR}}
{{Ph-I-ComR}}
==Lawsuit==
{{Ph-I-L}}


==Consumer response==
==Consumer response==
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==References==
==References==
{{reflist}}


# <nowiki>https://www.norden.org/en/info-norden/electronic-id-denmark-mitid</nowiki>
# <nowiki>https://lifeindenmark.borger.dk/apps-and-digital-services/mitid</nowiki>
# <nowiki>https://en.digst.dk/systems/mitid/</nowiki>
# <nowiki>https://www.mitid.dk/en-gb/about-mitid/</nowiki>
# <nowiki>https://gist.github.com/lbschenkel/4199be415f2a139b64688ae74c92a7fc</nowiki>
# <nowiki>https://discuss.grapheneos.org/d/1520-status-of-mitid-app</nowiki>
# <nowiki>https://www.reddit.com/r/dktechsupport/comments/1j8ps28er_der_nogen_med_grapheneos_som_har_en_funktionel/</nowiki>
# <nowiki>https://github.com/GrapheneOS/os-issue-tracker/issues/1609</nowiki>
# <nowiki>https://discuss.grapheneos.org/d/1520-status-of-mitid-app/274</nowiki>
# <nowiki>https://gist.github.com/lbschenkel/4199be415f2a139b64688ae74c92a7fc</nowiki>
#
{{Ph-I-C}}
{{Ph-I-C}}

Revision as of 21:20, 17 October 2025

MitID App Blocked on Custom ROMs Like GrapheneOS Since June 2024 Due to Google API Changes The MitID app, Denmark's national digital ID, now fails activation on custom Android ROMs, displaying a "rooted or compromised" error due to new Google Play Integrity API requirements.

Background

MitID is Denmark's national electronic ID system, primarily a smartphone/tablet app that serves as a personal digital key for secure login and digital signatures in public and private self-service solutions, such as accessing government services (e.g., skat.dk, borger.dk), online banking, and confirming online actions with a swipe.

Alternatives include code viewers or chips for those unable to use the app. In past similar incidents (e.g., a 2022-2023 outage), people contacted MitID developers directly, leading to quick fixes, but no such resolution has been reported for the current API-related block.

User complaints on platforms like Trustpilot highlight frustration with the app's security checks blocking non-standard devices, but official support responses focus on unrelated issues, such as language settings errors, without acknowledging or promising fixes for custom ROM users. As a result, new activations remain impossible on uncertified ROMs, while pre-existing ones continue to function temporarily.

[Incident]

Since June 12, 2024, due to MitID starting to enforce Google Play Integrity API checks during activation, which custom ROMs like GrapheneOS fail as they are not Google-certified. Pre-existing activations may still work, but new ones do not. The MitID app displays an error claiming the device is "rooted or compromised," preventing activation, as it fails the Google Play Integrity/SafetyNet checks required for verification.

Change this section's title to be descriptive of the incident.

Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.


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[Company]'s response

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Consumer response

Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.


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References

  1. https://www.norden.org/en/info-norden/electronic-id-denmark-mitid
  2. https://lifeindenmark.borger.dk/apps-and-digital-services/mitid
  3. https://en.digst.dk/systems/mitid/
  4. https://www.mitid.dk/en-gb/about-mitid/
  5. https://gist.github.com/lbschenkel/4199be415f2a139b64688ae74c92a7fc
  6. https://discuss.grapheneos.org/d/1520-status-of-mitid-app
  7. https://www.reddit.com/r/dktechsupport/comments/1j8ps28er_der_nogen_med_grapheneos_som_har_en_funktionel/
  8. https://github.com/GrapheneOS/os-issue-tracker/issues/1609
  9. https://discuss.grapheneos.org/d/1520-status-of-mitid-app/274
  10. https://gist.github.com/lbschenkel/4199be415f2a139b64688ae74c92a7fc

Add a category with the same name as the product, service, website, software, product line or company that this article is about.

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