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Voluntary Recall of NVIDIA Shield K1 Tablets: Difference between revisions

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{{IncidentCargo
In 2015, NVIDIA voluntarily recalled certain SHIELD Tablets sold between July 2014 and July 2015 after discovering a fire hazard caused by defective lithium-ion batteries. While the recall aimed to protect users from overheating risks, it also resulted in thousands of devices becoming permanently disabled ("bricked") through firmware updates. Because the tablets contained non-removable batteries and NVIDIA offered no replacement parts, affected owners were left with devices that could neither be repaired nor safely shipped for disposal. This raised long-term concerns over digital ownership, repairability, and the environmental impact of bricked consumer hardware.
|Company=NVIDIA
|Status=Active
|ProductLine=NVIDIA SHIELD Tablet
|Product=NVIDIA SHIELD Tablet K1 (2014)
|ArticleType=Product
|Type=Firmware lockout, Health Risk to Users, Repairability & Ownership Restriction
|Description=NVIDIA issued a voluntary recall for certain SHIELD tablets sold between July 2014 and July 2015 due to a fire hazard caused by overheating batteries.
}}


{{RecallInfoBox
==Background==
|RecallDate=August 2015
|AffectedPeriod=July 2014 – July 2015
|AffectedModel=NVIDIA SHIELD Tablet (2014)
|SafeModel=NVIDIA SHIELD Tablet K1 (2015)
|BatteryTypes=
* '''B01''' – Affected, overheating and potential fire hazard 
* '''Y01''' – Safe, replacement model
|SerialNumberRange=All units with Battery Type '''B01''' (check under Settings → About Tablet → Status → Battery)
|ReplacementOffered=Yes – Free replacement program
|ReturnRequired=No – Old devices were not recalled physically due to lithium-ion shipping risk
|FirmwareLockout=Enabled – Charging and operation disabled on recalled units
}}
 
== Background ==
The '''NVIDIA SHIELD Tablet''', released in July 2014, was part of NVIDIA’s gaming-focused Android lineup. It featured a high-performance '''Tegra K1''' processor and targeted gamers and developers. Soon after release, users reported excessive heat generation and battery swelling under load. NVIDIA later identified the root cause as faulty lithium-ion cells.
The '''NVIDIA SHIELD Tablet''', released in July 2014, was part of NVIDIA’s gaming-focused Android lineup. It featured a high-performance '''Tegra K1''' processor and targeted gamers and developers. Soon after release, users reported excessive heat generation and battery swelling under load. NVIDIA later identified the root cause as faulty lithium-ion cells.


== Incident ==
==Incident==
Between July 2014 and July 2015, NVIDIA confirmed that certain tablets contained batteries that could overheat and pose a '''fire hazard'''. The affected cells came from a specific vendor and were installed in multiple early production batches. Some users reported tablets becoming unusually hot during charging or even showing signs of deformation.
Between July 2014 and July 2015, NVIDIA confirmed that certain tablets contained batteries that could overheat and pose a '''fire hazard'''. The affected cells came from a specific vendor and were installed in multiple early production batches. Some users reported tablets becoming unusually hot during charging or even showing signs of deformation.


=== NVIDIA’s response ===
===NVIDIA’s response===
In August 2015, NVIDIA initiated a '''voluntary global recall''' and urged customers to stop using the affected devices.   
In August 2015, NVIDIA initiated a '''voluntary global recall''' and urged customers to stop using the affected devices.   
To prevent further risk, a firmware update was released that '''disabled charging''' and, in some cases, fully '''bricked''' the recalled devices once a replacement was requested.
To prevent further risk, a firmware update was released that '''disabled charging''' and, in some cases, fully '''bricked''' the recalled devices once a replacement was requested.
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Instead, customers were instructed to safely store or dispose of the recalled units according to local e-waste regulations.
Instead, customers were instructed to safely store or dispose of the recalled units according to local e-waste regulations.


== Device lockout and repairability issues ==
==Device lockout and repairability issues==
The recall exposed significant '''repairability problems'''.   
The recall exposed significant '''repairability problems'''.   
The SHIELD Tablet’s '''battery was permanently built in''', making safe replacement extremely difficult without specialized tools and knowledge.   
The SHIELD Tablet’s '''battery was permanently built in''', making safe replacement extremely difficult without specialized tools and knowledge.   
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New owners later found their devices remotely disabled by NVIDIA’s firmware lockout, with no official repair or unlock path available.
New owners later found their devices remotely disabled by NVIDIA’s firmware lockout, with no official repair or unlock path available.


== Lawsuit ==
==Lawsuit==
While no major class-action lawsuit emerged, criticism grew around '''NVIDIA’s decision to enforce a firmware lockout''' rather than allowing independent repair or battery replacement.   
While no major class-action lawsuit emerged, criticism grew around '''NVIDIA’s decision to enforce a firmware lockout''' rather than allowing independent repair or battery replacement.   
Tech-rights advocates pointed to this as an example of '''ownership restriction through software control''', raising questions about digital ownership and the '''right-to-repair'''.
Tech-rights advocates pointed to this as an example of '''ownership restriction through software control''', raising questions about digital ownership and the '''right-to-repair'''.


== Consumer response ==
==Consumer response==
User reactions were mixed.   
User reactions were mixed.   
Many appreciated NVIDIA’s swift safety recall and the no-cost replacement program.   
Many appreciated NVIDIA’s swift safety recall and the no-cost replacement program.   
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The lockout effectively turned thousands of otherwise functional tablets into e-waste, fueling debates about manufacturer responsibility in hardware recalls.
The lockout effectively turned thousands of otherwise functional tablets into e-waste, fueling debates about manufacturer responsibility in hardware recalls.


== References ==
==References==
{{reflist}}
{{reflist}}


* [https://www.nvidia.com/object/tabletrecall.html NVIDIA Official Recall Notice] (August 2015)
*[https://nvidianews.nvidia.com/news/notice-for-nvidia-tablet-customers NVIDIA Official Recall Notice] (August 2015)
* [https://www.cpsc.gov/Recalls/2015/nvidia-recalls-shield-tablets-due-to-fire-hazard U.S. Consumer Product Safety Commission – “NVIDIA Recalls SHIELD Tablets Due to Fire Hazard”] (2015)
*[https://www.cpsc.gov/Recalls/2015/NVIDIA-Recalls-Tablet-Computers U.S. Consumer Product Safety Commission – “NVIDIA Recalls SHIELD Tablets Due to Fire Hazard”] (2015)
* [https://techcrunch.com/2015/07/31/nvidia-recalls-shield-tablets-over-battery-fire-risk/ TechCrunch – “NVIDIA Recalls SHIELD Tablets Over Battery Fire Risk”] (2015)
*[https://xdaforums.com/t/kill-the-kill-switch-st-yy.3179489/ Community reports on XDA Developers documenting firmware-locked units]
* [https://www.theverge.com/2015/7/31/9082621/nvidia-shield-tablet-recall-details-replacement The Verge – “NVIDIA SHIELD Tablet Recall Details and Replacement Program”] (2015)
* [https://forum.xda-developers.com/t/nvidia-shield-tablet-recall-firmware-lockout-discussion.3172871/ Community reports on XDA Developers and Reddit (2015–2017) documenting firmware-locked recalled units]


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