LG: Difference between revisions
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Add a note about LG Canada's policy to not offer appliance service manuals to end consumers. They have service manuals but they will not give them to consumers. I'm not sure if this is the correct way to document this but I'm unhappy and want it documented somewhere. |
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|https://www.youtube.com/watch?v=3suztVz8s7s | |https://www.youtube.com/watch?v=3suztVz8s7s | ||
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|Refusal to provide service manuals for dishwashers | |||
|2025 | |||
|After making a request for a service manual from LG Canada as a consumer using the web portal, LG reached out to state that it is their policy that they will not provide service manuals to anyone other than authorized service centers. There was no escalation point to fight the policy decision. | |||
This is based on the testimony of one consumer with a call recording but the recording wasn't made public. | |||
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