HP: Difference between revisions
→Controversies: Add removal of support pages |
text partly from HP Reverb G2 original article |
||
| Line 53: | Line 53: | ||
==Controversies== | ==Controversies== | ||
=== Removing support pages for older products (October 2025) === | ===Removing support pages for older products (October 2025)=== | ||
HP started to remove support information, software downloads and documentation for older products, instead redirecting customers to community forums.<ref>{{Cite web |last=Sebastian |first=Linus |date=2025-10-21 |title=HP Keeps Getting Worse |url=https://www.youtube.com/watch?v=VNM_xUcYpK0 |access-date=2025-10-21 |website=Youtube – LMG Clips}}</ref> | HP started to remove support information, software downloads and documentation for older products, instead redirecting customers to community forums.<ref>{{Cite web |last=Sebastian |first=Linus |date=2025-10-21 |title=HP Keeps Getting Worse |url=https://www.youtube.com/watch?v=VNM_xUcYpK0 |access-date=2025-10-21 |website=Youtube – LMG Clips}}</ref> | ||
| Line 83: | Line 83: | ||
On May 22, 2023, the IITC brought forward another complaint against HP for preventing the use of third-party ink cartridges while also ''claiming'' to be EPEAT-compliant.<ref>{{Cite web |first= |date=2023-05-23 |title=Int’l Imaging Technology Council Brings Another Complaint Against HP Inc. over Firmware and Greenwashing |url=https://i-itc.org/intl-imaging-technology-council-brings-another-complaint-against-hp-inc-over-firmware-and-greenwashing/ |url-status=live |access-date=2025-08-21 |website=International Imaging Technology Council}}</ref> The IITC accused HP of violating the same provision as the last complaint which prohibits this. HP's datasheet for their '''OfficeJet Pro 9015e All-in-One printer''' labeled the product as EPEAT Silver compliant, while also claiming that it requires the "exclusive use of Original HP Ink cartridges for the life of the printer" as well as stating that "Cartridges using a non-HP chip may not function or may cease to function."<ref>{{Cite web |first= |title=HP OfficeJet Pro 9015e All-in-One Printer |url=https://www8.hp.com/h20195/v2/GetDocument.aspx?docname=4aa7-8770enuc |url-status=live |access-date=2025-08-21 |website=www8.hp.com}}</ref> The IITC accused HP of greenwashing and asked the Global Electronics Council to review the EPEAT registrations for all of HP's HP+ and Dynamic Security printers. | On May 22, 2023, the IITC brought forward another complaint against HP for preventing the use of third-party ink cartridges while also ''claiming'' to be EPEAT-compliant.<ref>{{Cite web |first= |date=2023-05-23 |title=Int’l Imaging Technology Council Brings Another Complaint Against HP Inc. over Firmware and Greenwashing |url=https://i-itc.org/intl-imaging-technology-council-brings-another-complaint-against-hp-inc-over-firmware-and-greenwashing/ |url-status=live |access-date=2025-08-21 |website=International Imaging Technology Council}}</ref> The IITC accused HP of violating the same provision as the last complaint which prohibits this. HP's datasheet for their '''OfficeJet Pro 9015e All-in-One printer''' labeled the product as EPEAT Silver compliant, while also claiming that it requires the "exclusive use of Original HP Ink cartridges for the life of the printer" as well as stating that "Cartridges using a non-HP chip may not function or may cease to function."<ref>{{Cite web |first= |title=HP OfficeJet Pro 9015e All-in-One Printer |url=https://www8.hp.com/h20195/v2/GetDocument.aspx?docname=4aa7-8770enuc |url-status=live |access-date=2025-08-21 |website=www8.hp.com}}</ref> The IITC accused HP of greenwashing and asked the Global Electronics Council to review the EPEAT registrations for all of HP's HP+ and Dynamic Security printers. | ||
=== HP Reverb G2 discontinuation bricking === | |||
{{Main|HP Reverb G2}} | |||
The [[HP Reverb G2]] was bricked as part of the 24H2 update that [[Microsoft]] | |||
==Products/Services== | ==Products/Services== | ||