Adobe Creative Suite activation: Difference between revisions
Tone warning. Probably shouldnt be putting "expert" in quotations |
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{{Incomplete | {{Incomplete}}[[File:Adobe Creative Suite support page mentioning the shut down of the activation servers for many of its older versions..png|thumb|The Adobe Creative Suite (CS) Support Page Stating The Shutdown of Activation Servers]]Adobe Creative Suite (CS) was a software collection released from 2003 to 2013, when Adobe replaced it with Creative Cloud (CC). | ||
==Background== | ==Background== | ||
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==Adobe Creative Suite Activation Server Shutdown and Impact== | ==Adobe Creative Suite Activation Server Shutdown and Impact== | ||
===Technical | ===Technical issue=== | ||
When the installer is run from any source, the setup program will try to contact Adobe; either during the installation or post-install when the user tries to run the application for the first time. It will attempt to verify their serial number. The program will fail to contact Adobe, as the server it uses for serial number verification has been shut down. After trying for a few seconds or minutes the setup program will display an error, as it cannot contact the activation servers; and the applications will not be activated, rendering them in an inoperable state. | When the installer is run from any source, the setup program will try to contact Adobe; either during the installation or post-install when the user tries to run the application for the first time. It will attempt to verify their serial number. The program will fail to contact Adobe, as the server it uses for serial number verification has been shut down. After trying for a few seconds or minutes the setup program will display an error, as it cannot contact the activation servers; and the applications will not be activated, rendering them in an inoperable state. | ||
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However, the link she provided to ''"Re-activating CS3(Updated)"'' does not work as of February 17th, 2025. This was archived in 2014.<ref name=":0" /> | However, the link she provided to ''"Re-activating CS3(Updated)"'' does not work as of February 17th, 2025. This was archived in 2014.<ref name=":0" /> | ||
===Affected | ===Affected versions=== | ||
As of February 2025, Adobe has shut down the activation servers for:<ref>https://helpx.adobe.com/creative-suite.html</ref> | As of February 2025, Adobe has shut down the activation servers for:<ref>https://helpx.adobe.com/creative-suite.html</ref> | ||
*CS1 | *CS1 | ||
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In addition Adobe has also shut down the deactivation servers for CS6 which prevents users from reinstalling the software or moving the software to a new device. Adobe support is also no longer able to increase the activation limit or remove activated devices.<ref>{{Cite web |title=Solved: activation-deactivation feature for CS6 - Adobe Product Community - 14593664 |url=https://community.adobe.com/t5/photoshop-ecosystem-discussions/activation-deactivation-feature-for-cs6/td-p/14593664 |url-status=live |access-date=2025-08-21 |website=Adobe Community}}</ref><ref>{{Cite web |title=CS6 activation after successful deactivation fails - Adobe Product Community - 14898105 |url=https://community.adobe.com/t5/photoshop-ecosystem-discussions/cs6-activation-after-successful-deactivation-fails/td-p/14898105 |url-status=live |access-date=2025-08-21 |website=Adobe Community}}</ref><ref>{{Cite web |title=adobe perpetual license not being honored class action lawsuit : r/Adobe |url=https://www.reddit.com/r/Adobe/comments/1cugh7a/adobe_perpetual_license_not_being_honored_class/ |url-status=live |access-date=2025-08-21 |website=Reddit}}</ref> | In addition Adobe has also shut down the deactivation servers for CS6 which prevents users from reinstalling the software or moving the software to a new device. Adobe support is also no longer able to increase the activation limit or remove activated devices.<ref>{{Cite web |title=Solved: activation-deactivation feature for CS6 - Adobe Product Community - 14593664 |url=https://community.adobe.com/t5/photoshop-ecosystem-discussions/activation-deactivation-feature-for-cs6/td-p/14593664 |url-status=live |access-date=2025-08-21 |website=Adobe Community}}</ref><ref>{{Cite web |title=CS6 activation after successful deactivation fails - Adobe Product Community - 14898105 |url=https://community.adobe.com/t5/photoshop-ecosystem-discussions/cs6-activation-after-successful-deactivation-fails/td-p/14898105 |url-status=live |access-date=2025-08-21 |website=Adobe Community}}</ref><ref>{{Cite web |title=adobe perpetual license not being honored class action lawsuit : r/Adobe |url=https://www.reddit.com/r/Adobe/comments/1cugh7a/adobe_perpetual_license_not_being_honored_class/ |url-status=live |access-date=2025-08-21 |website=Reddit}}</ref> | ||
===Impact on | ===Impact on license owners of Adobe Creative Suite=== | ||
The server shutdown creates serious issues for legitimate owners who purchased the software: | The server shutdown creates serious issues for legitimate owners who purchased the software: | ||
*Unable to install or reinstall the software, even from original media | *Unable to install or reinstall the software, even from original media | ||
*Cannot activate existing installations | *Cannot activate existing installations | ||
===Adobe's | ===Adobe's response=== | ||
Adobe has cited "aging activation servers" as the reason for the shutdown. While the company claims to have: | Adobe has cited "aging activation servers" as the reason for the shutdown. While the company claims to have: | ||
*Sent notification emails to registered users | *Sent notification emails to registered users | ||
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*Install desired components from CS4. Don't waste time trying to activate. | *Install desired components from CS4. Don't waste time trying to activate. | ||
*Copy the amtlib.dll files from each old install subdirectory to the respective subdirectories in the new install. | *Copy the amtlib.dll files from each old install subdirectory to the respective subdirectories in the new install. {{CitationNeeded}} | ||
==References== | ==References== | ||
<references /> | <references /> | ||
[[Category:Adobe]] | [[Category:Adobe]] | ||