AT&T: Difference between revisions - Consumer Rights Wiki

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[[wikipedia:AT&T|'''AT&T, Inc.''']] is a major telecommunications holding company headquartered in Dallas, Texas. AT&T owns several smaller telecommunications companies, including Cricket Wireless and DIRECTV. <ref>https://www.sec.gov/Archives/edgar/data/732717/000073271718000009/ex21.htm</ref>

[[wikipedia:AT&T|'''AT&T, Inc.''']] is a major telecommunications holding company headquartered in Dallas, Texas. AT&T owns several smaller telecommunications companies, including Cricket Wireless and DIRECTV. <ref>{{Cite web |title=PRINCIPAL SUBSIDIARIES OF AT&T INC. |url=https://www.sec.gov/Archives/edgar/data/732717/000073271718000009/ex21.htm |url-status=live |archive-url=https://web.archive.org/web/20251004102846/https://www.sec.gov/Archives/edgar/data/732717/000073271718000009/ex21.htm |archive-date=2025-10-04 |website=U.S. Securities and Exchange Commission}}</ref>

==Consumer impact summary==

* '''Privacy -''' In 2017, the Electronic Frontier Foundation awarded AT&T with a 1 out of 5 stars privacy rating, the same as AT&T's largest competitors, Verizon and T-Mobile.<ref>https://web.archive.org/web/20180915003333/https://www.eff.org/who-has-your-back-2017</ref>

*'''Privacy -''' In 2017, the Electronic Frontier Foundation awarded AT&T with a 1 out of 5 stars privacy rating, the same as AT&T's largest competitors, Verizon and T-Mobile.<ref>{{Cite web |last=Reitman |first=Rainey |date=2017-07-10 |title=Who Has Your Back? Government Data Requests 2017 |url=https://www.eff.org/who-has-your-back-2017 |url-status=dead |archive-url=https://web.archive.org/web/20180915003333/https://www.eff.org/who-has-your-back-2017 |archive-date=2018-09-15 |website=Electronic Frontier Foundation}}</ref>

==Incidents==

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===Selling consumer data (2024)===

FCC found that all major telecommunications companies were illegally selling customer's location data. FCC fined AT&T, Sprint, T-Mobile, and Verizon nearly $200 million; AT&T's share amounted to 0.22% of their net annual income.<ref group="Video References">https://youtube.com/watch?v=mdZt7ox1DDs</ref>

FCC found that all major telecommunications companies were illegally selling customer's location data. FCC fined AT&T, Sprint, T-Mobile, and Verizon nearly $200 million; AT&T's share amounted to 0.22% of their net annual income.<ref group="Video References">{{Cite web |last=Rossman |first=Louis |date=2024-04-30 |title=No Escape: EVERY US Carrier Sold Your Location Data with 0.4% Penalties from the FCC! |url=https://www.youtube.com/watch?v=mdZt7ox1DDs |url-status=live |website=YouTube}}</ref>

===Massive data breach (March 2024)===

In March 2024, tens of millions of records allegedly breached from AT&T were posted to a popular hacking forum.<ref>https://www.troyhunt.com/inside-the-massive-alleged-att-data-breach</ref> Dating back to August 2021, the data was originally posted for sale before later being freely released. At the time, AT&T maintained that there had not been a breach of their systems and that the data originated from elsewhere. Twelve days later, AT&T acknowledged that data fields specific to them were in the breach and that it was not yet known whether the breach occurred at their end or that of a vendor.<ref>https://about.att.com/story/2024/addressing-data-set-released-on-dark-web.html</ref> AT&T also proceeded to reset customer account passcodes,<ref>https://techcrunch.com/2024/03/30/att-reset-account-passcodes-customer-data/</ref> an indicator that there was sufficient belief passcodes had been compromised. The incident exposed names, email and physical addresses, dates of birth, phone numbers and US Social Security numbers.

In March 2024, tens of millions of records allegedly breached from AT&T were posted to a popular hacking forum.<ref>{{Cite web |last=Hunt |first=Troy |date=2024-03-19 |title=Inside the Massive Alleged AT&T Data Breach |url=https://www.troyhunt.com/inside-the-massive-alleged-att-data-breach/ |url-status=live |archive-url=https://web.archive.org/web/20251211134030/https://www.troyhunt.com/inside-the-massive-alleged-att-data-breach/ |archive-date=2025-12-11 |website=TroyHunt.com}}</ref> Dating back to August 2021, the data was originally posted for sale before later being freely released. At the time, AT&T maintained that there had not been a breach of their systems and that the data originated from elsewhere. Twelve days later, AT&T acknowledged that data fields specific to them were in the breach and that it was not yet known whether the breach occurred at their end or that of a vendor.<ref>{{Cite web |date=2024-03-30 |title=AT&T Addresses Recent Data Set Released on the Dark Web |url=https://about.att.com/story/2024/addressing-data-set-released-on-dark-web.html |url-status=live |archive-url=https://web.archive.org/web/20251221112957/https://about.att.com/story/2024/addressing-data-set-released-on-dark-web.html |archive-date=2025-12-21 |website=AT&T}}</ref> AT&T also proceeded to reset customer account passcodes,<ref>{{Cite web |last=Whittaker |first=Zack |date=2024-03-30 |title=AT&T resets account passcodes after millions of customer records leak online |url=https://techcrunch.com/2024/03/30/att-reset-account-passcodes-customer-data/ |url-status=live |archive-url=https://web.archive.org/web/20251223093948/https://techcrunch.com/2024/03/30/att-reset-account-passcodes-customer-data/ |archive-date=2025-12-23 |website=Tech Crunch}}</ref> an indicator that there was sufficient belief passcodes had been compromised. The incident exposed names, email and physical addresses, dates of birth, phone numbers and US Social Security numbers.

==Products==

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-[[wikipedia:AT&T|'''AT&T, Inc.''']] is a major telecommunications holding company headquartered in Dallas, Texas. AT&T owns several smaller telecommunications companies, including Cricket Wireless and DIRECTV. <ref>https://www.sec.gov/Archives/edgar/data/732717/000073271718000009/ex21.htm</ref>
+[[wikipedia:AT&T|'''AT&T, Inc.''']] is a major telecommunications holding company headquartered in Dallas, Texas. AT&T owns several smaller telecommunications companies, including Cricket Wireless and DIRECTV. <ref>{{Cite web |title=PRINCIPAL SUBSIDIARIES OF AT&T INC. |url=https://www.sec.gov/Archives/edgar/data/732717/000073271718000009/ex21.htm |url-status=live |archive-url=https://web.archive.org/web/20251004102846/https://www.sec.gov/Archives/edgar/data/732717/000073271718000009/ex21.htm |archive-date=2025-10-04 |website=U.S. Securities and Exchange Commission}}</ref>
 ==Consumer impact summary==
-* '''Privacy -''' In 2017, the Electronic Frontier Foundation awarded AT&T with a 1 out of 5 stars privacy rating, the same as AT&T's largest competitors, Verizon and T-Mobile.<ref>https://web.archive.org/web/20180915003333/https://www.eff.org/who-has-your-back-2017</ref>
+*'''Privacy -''' In 2017, the Electronic Frontier Foundation awarded AT&T with a 1 out of 5 stars privacy rating, the same as AT&T's largest competitors, Verizon and T-Mobile.<ref>{{Cite web |last=Reitman |first=Rainey |date=2017-07-10 |title=Who Has Your Back? Government Data Requests 2017 |url=https://www.eff.org/who-has-your-back-2017 |url-status=dead |archive-url=https://web.archive.org/web/20180915003333/https://www.eff.org/who-has-your-back-2017 |archive-date=2018-09-15 |website=Electronic Frontier Foundation}}</ref>
 ==Incidents==
@@ Line 23: / Line 23: @@
 ===Selling consumer data (2024)===
-FCC found that all major telecommunications companies were illegally selling customer's location data. FCC fined AT&T, Sprint, T-Mobile, and Verizon nearly $200 million; AT&T's share amounted to 0.22% of their net annual income.<ref group="Video References">https://youtube.com/watch?v=mdZt7ox1DDs</ref>
+FCC found that all major telecommunications companies were illegally selling customer's location data. FCC fined AT&T, Sprint, T-Mobile, and Verizon nearly $200 million; AT&T's share amounted to 0.22% of their net annual income.<ref group="Video References">{{Cite web |last=Rossman |first=Louis |date=2024-04-30 |title=No Escape: EVERY US Carrier Sold Your Location Data with 0.4% Penalties from the FCC! |url=https://www.youtube.com/watch?v=mdZt7ox1DDs |url-status=live |website=YouTube}}</ref>
 ===Massive data breach (March 2024)===
-In March 2024, tens of millions of records allegedly breached from AT&T were posted to a popular hacking forum.<ref>https://www.troyhunt.com/inside-the-massive-alleged-att-data-breach</ref> Dating back to August 2021, the data was originally posted for sale before later being freely released. At the time, AT&T maintained that there had not been a breach of their systems and that the data originated from elsewhere. Twelve days later, AT&T acknowledged that data fields specific to them were in the breach and that it was not yet known whether the breach occurred at their end or that of a vendor.<ref>https://about.att.com/story/2024/addressing-data-set-released-on-dark-web.html</ref> AT&T also proceeded to reset customer account passcodes,<ref>https://techcrunch.com/2024/03/30/att-reset-account-passcodes-customer-data/</ref> an indicator that there was sufficient belief passcodes had been compromised. The incident exposed names, email and physical addresses, dates of birth, phone numbers and US Social Security numbers.
+In March 2024, tens of millions of records allegedly breached from AT&T were posted to a popular hacking forum.<ref>{{Cite web |last=Hunt |first=Troy |date=2024-03-19 |title=Inside the Massive Alleged AT&T Data Breach |url=https://www.troyhunt.com/inside-the-massive-alleged-att-data-breach/ |url-status=live |archive-url=https://web.archive.org/web/20251211134030/https://www.troyhunt.com/inside-the-massive-alleged-att-data-breach/ |archive-date=2025-12-11 |website=TroyHunt.com}}</ref> Dating back to August 2021, the data was originally posted for sale before later being freely released. At the time, AT&T maintained that there had not been a breach of their systems and that the data originated from elsewhere. Twelve days later, AT&T acknowledged that data fields specific to them were in the breach and that it was not yet known whether the breach occurred at their end or that of a vendor.<ref>{{Cite web |date=2024-03-30 |title=AT&T Addresses Recent Data Set Released on the Dark Web |url=https://about.att.com/story/2024/addressing-data-set-released-on-dark-web.html |url-status=live |archive-url=https://web.archive.org/web/20251221112957/https://about.att.com/story/2024/addressing-data-set-released-on-dark-web.html |archive-date=2025-12-21 |website=AT&T}}</ref> AT&T also proceeded to reset customer account passcodes,<ref>{{Cite web |last=Whittaker |first=Zack |date=2024-03-30 |title=AT&T resets account passcodes after millions of customer records leak online |url=https://techcrunch.com/2024/03/30/att-reset-account-passcodes-customer-data/ |url-status=live |archive-url=https://web.archive.org/web/20251223093948/https://techcrunch.com/2024/03/30/att-reset-account-passcodes-customer-data/ |archive-date=2025-12-23 |website=Tech Crunch}}</ref> an indicator that there was sufficient belief passcodes had been compromised. The incident exposed names, email and physical addresses, dates of birth, phone numbers and US Social Security numbers.
 ==Products==