Vultr: Difference between revisions
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==Consumer-protection profile== | ==Consumer-protection profile== | ||
===Privacy<ref>{{Cite web |date=18 September 2024 |title=Legal: Privacy |url=https://www.vultr.com/legal/privacy/ |access-date=15 Mar 2025 |website=Vultr}}</ref>=== | ===Privacy<ref>{{Cite web |date=18 September 2024 |title=Legal: Privacy |url=https://www.vultr.com/legal/privacy/ |archive-url=https://web.archive.org/web/20241122145054/https://www.vultr.com/legal/privacy/ |archive-date=22 Nov 2024 |access-date=15 Mar 2025 |website=Vultr}}</ref>=== | ||
*Vultr collects industry standard information necessary to provide the service such as registration information, billing information, and IP addresses. | *Vultr collects industry standard information necessary to provide the service such as registration information, billing information, and IP addresses. | ||
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*Vultr has had major issues regarding their transparency in the past. [citation needed] | *Vultr has had major issues regarding their transparency in the past. [citation needed] | ||
*Vultr's compliance to information security best practices, verified routinely by external audits, has earned the company multiple industry-recognized certifications & attestations such as [https://secureframe.com/hub/soc-2/what-is-soc-2 SOC 2 Type II] and [https://www.iso.org/standard/27001 ISO 27001].<ref>{{Cite web |title=Security and Compliance |url=https://www.vultr.com/legal/compliance/ |access-date=15 Mar 2025 |website=Vultr}}</ref><ref>{{Cite web |date=20 Jun 2024 |title=Announcing Vultr's New ISO Certifications |url=https://blogs.vultr.com/Announcing-Vultrs-New-ISO-Certifications |access-date=15 Mar 2025 |website=Vultr}}</ref> | *Vultr's compliance to information security best practices, verified routinely by external audits, has earned the company multiple industry-recognized certifications & attestations such as [https://secureframe.com/hub/soc-2/what-is-soc-2 SOC 2 Type II] and [https://www.iso.org/standard/27001 ISO 27001].<ref>{{Cite web |title=Security and Compliance |url=https://www.vultr.com/legal/compliance/ |archive-url=https://web.archive.org/web/20250328093828/https://www.vultr.com/legal/compliance/ |archive-date=28 Mar 2025 |access-date=15 Mar 2025 |website=Vultr}}</ref><ref>{{Cite web |date=20 Jun 2024 |title=Announcing Vultr's New ISO Certifications |url=https://blogs.vultr.com/Announcing-Vultrs-New-ISO-Certifications |access-date=15 Mar 2025 |website=Vultr}}</ref> | ||
*As explained below, Vultr is quite suspicious due to the rights it claimed to have in the past over user content, and the license it gave itself to manage that data, which users store on Vultr's servers. Right now, the wording of those policies is unclear. | *As explained below, Vultr is quite suspicious due to the rights it claimed to have in the past over user content, and the license it gave itself to manage that data, which users store on Vultr's servers. Right now, the wording of those policies is unclear. | ||
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Regardless of this remark, Vultr occasionally asks users to reaffirm their subjugation to those terms. | Regardless of this remark, Vultr occasionally asks users to reaffirm their subjugation to those terms. | ||
In March 2024, Vultr asked users to accept its new terms, including clause 12.1(a) mentioned above.<ref name="vultr_blog">{{Cite web |date=29 Mar 2024 |title=A Note About Vultr's Terms of Service |url=https://blogs.vultr.com/a-note-about-vultrs-terms-of-service |access-date=15 Mar 2025 |website=Vultr}}</ref> This sparked an outrage among users, who hadn't noticed the 12.1(a) policy until 2024, 3 years after its debut (this is typical for a [[EULA roofie]]). The most notable complaint came from a [https://www.reddit.com/r/selfhosted/comments/1bouuv7/warning_vultr_a_major_cloud_provider_is_now/ Reddit post] claiming that Vultr has rights to use user data for the purposes of training artificial intelligence.<ref>{{Cite web |last=u/WyvernCo |date=27 Mar 2024 |title=Warning: Vultr (a major cloud provider) is now claiming full perpetual commercial rights over all hosted content |url=https://www.reddit.com/r/selfhosted/comments/1bouuv7/warning_vultr_a_major_cloud_provider_is_now/?rdt=64600 |access-date=15 Mar 2025 |via=Reddit}}</ref> In response to the criticism, Vultr's legal team altered clause 12.1(a) the next day (after the post) to delete the offending paragraph.<ref>{{Cite web |title=Legal Section 12: User Content |url=https://www.vultr.com/legal/tos/#tos_12 |url-status=live |archive-url=https://web.archive.org/web/20240328233729/https://www.vultr.com/legal/tos/#tos_12 |archive-date=28 Mar 2024 |access-date=15 Mar 2025 |website=Vultr}}</ref> | In March 2024, Vultr asked users to accept its new terms, including clause 12.1(a) mentioned above.<ref name="vultr_blog">{{Cite web |date=29 Mar 2024 |title=A Note About Vultr's Terms of Service |url=https://blogs.vultr.com/a-note-about-vultrs-terms-of-service |archive-url=https://archive.ph/Ol4G1 |archive-date=6 Jan 2026 |access-date=15 Mar 2025 |website=Vultr}}</ref> This sparked an outrage among users, who hadn't noticed the 12.1(a) policy until 2024, 3 years after its debut (this is typical for a [[EULA roofie]]). The most notable complaint came from a [https://www.reddit.com/r/selfhosted/comments/1bouuv7/warning_vultr_a_major_cloud_provider_is_now/ Reddit post] claiming that Vultr has rights to use user data for the purposes of training artificial intelligence.<ref>{{Cite web |last=u/WyvernCo |date=27 Mar 2024 |title=Warning: Vultr (a major cloud provider) is now claiming full perpetual commercial rights over all hosted content |url=https://www.reddit.com/r/selfhosted/comments/1bouuv7/warning_vultr_a_major_cloud_provider_is_now/?rdt=64600 |archive-url=https://archive.ph/MeZcx |archive-date=6 Jan 2026 |access-date=15 Mar 2025 |via=Reddit}}</ref> In response to the criticism, Vultr's legal team altered clause 12.1(a) the next day (after the post) to delete the offending paragraph.<ref>{{Cite web |title=Legal Section 12: User Content |url=https://www.vultr.com/legal/tos/#tos_12 |url-status=live |archive-url=https://web.archive.org/web/20240328233729/https://www.vultr.com/legal/tos/#tos_12 |archive-date=28 Mar 2024 |access-date=15 Mar 2025 |website=Vultr}}</ref> | ||
The user backlash also provoked an official response from Vultr in which the company wrote:<ref name="vultr_blog" /> | The user backlash also provoked an official response from Vultr in which the company wrote:<ref name="vultr_blog" /> | ||