Creality: Difference between revisions
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Edited consumer-impact summary and "Creality forces update that removes features from their 3d scanners" section. |
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==Consumer-impact summary== | ==Consumer-impact summary== | ||
*'''User Freedom:''' Creality silently disabled the root access toggle for K1 series printers, making root access unavailable without using a computer. Creality forced an update to their Creality Scan smartphone app for their 3D scanners that removes the ability to plug the scanner into a phone to use features such as scanning with a phone link without a $ | *'''User Freedom:''' Creality silently disabled the root access toggle for K1 series printers, making root access unavailable without using a computer. Creality forced an update to their Creality Scan smartphone app for their 3D scanners that removes the ability to plug the scanner into a phone to use features such as scanning with a phone link without a $369–$419 USD Creality Scan Bridge. | ||
*'''Business Model:''' Creality sells 3D printers and scanners. Creality has also paywalled features on their 3D scanners, requiring a $250–$300 USD Creality Scan Bridge. | *'''Business Model:''' Creality sells 3D printers and scanners. Creality has also paywalled features on their 3D scanners, requiring a $250–$300 USD Creality Scan Bridge. | ||
*'''Market Control:''' Creality has extensive competition, with other 3D printer brands such as [[Bambu Lab]], Prusa Research, and Ultimaker. | *'''Market Control:''' Creality has extensive competition, with other 3D printer brands such as [[Bambu Lab]], Prusa Research, and Ultimaker. | ||
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Creality's 3D scanners were advertised that they would feature the ability to scan with a wired connection to a phone. Creality forced an update to the Creality Scan smartphone app that locked access to previously available features such as scanning with a phone link from their 3D scanners behind a paywall. | Creality's 3D scanners (Otter, Ferret, Raptor, RaptorX) were advertised that they would feature the ability to scan with a wired connection to a phone. Creality added this feature, but later forced an update to the Creality Scan smartphone app that locked access to the previously available features such as scanning with a phone link from their 3D scanners behind a paywall by requiring users to buy the Creality Scan Bridge, a proprietary device which costs $369–$419 USD. The update is forced by updating the software as soon as the user has a stable internet connection and opens the Creality Scan 4 software. There is no option to opt-out, only the chance to install the update. Creality's reasoning for this update was that scanning with a USB cable could overload the phone's motherboard and reduce the battery life overtime.<ref>{{Cite web |title=CR-Scan Otter FAQ and Troubleshooting |url=https://wiki.creality.com/en/3d-scanner/cr-scan-otter/troubleshooting |url-status=live |archive-url=https://web.archive.org/web/20260211061438/https://wiki.creality.com/en/3d-scanner/cr-scan-otter/troubleshooting |archive-date=2026-02-11 |access-date=2026-02-11 |website=Creality Wiki |quote=This could overload your phone’s motherboard and seriously reduce battery life over time.}}</ref> <!-- This is a work in progress --> | ||
==See also== | ==See also== | ||