Shopee: Difference between revisions

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=== Product Hijacking ===

Shopee enables its sellers to completely change a listed product in title, description and images, while retaining reviews of the originally listed product. This allows sellers to boost newly launched products which would not yet have any buyers, to have glowing 5-star reviews off the bat.

== Forced App Download Experience ==

Ecommerce giant Shopee which has a stronghold in online retail in South East Asia and Latin America has integrated a soft [[Forced App Download Experience|forced app download experience]] to their customer experience since 2022 through coupon use restrictions.

While it is still possible to browse, shop and checkout on a web browser, coupons usable on the web experience (regardless if mobile or desktop device) are limited to "Shipping Discount" coupons only. All other shopping coupons "Discount & Cashback" are only usable with Shopee's apps on iOS and Android.

When a customer attempts to check out on a web browser, Shopee shows that Discount & Cashback coupons are not usable because "Current device does not meet voucher T&C". On closer inspection of the terms and conditions of those coupons, Shopee specifies "Device: iOS, Android". What they are referring to is you must download and use their mobile apps for those operating systems in order to use most of their coupons. As pictured, the coupons are still not available on iOS and Android devices if the customer is using their web browser. They MUST download the Shopee app.

[[File:Shopee restricts coupon usage to app only.png|thumb|LEFT: Shopee limits customers to using "Shipping Discount" coupons only if checking out on a web browser (desktop and mobile).MIDDLE: All other shopping coupons "Discount & Cashback" are only usable with Shopee's apps on iOS and Android.

RIGHT: Closer inspection of the terms and conditions where Shopee specifies a device requirement for using many of their coupons.When Shopee specifies "Device: iOS, Android", they mean customers must download and use their mobile apps for those operating systems in order to use most of their coupons.

Using a web browser on iOS and Android does not count and coupons in question remain disabled in this scenario.]]

[[File:Shopee product stacking different product.png|thumb|Shopee product stacking with seller listing unrelated products as variants under 1 product listing.]]

@@ Line 51: / Line 51: @@
 === Product Hijacking ===
 Shopee enables its sellers to completely change a listed product in title, description and images, while retaining reviews of the originally listed product. This allows sellers to boost newly launched products which would not yet have any buyers, to have glowing 5-star reviews off the bat.
+== Forced App Download Experience ==
+Ecommerce giant Shopee which has a stronghold in online retail in South East Asia and Latin America has integrated a soft [[Forced App Download Experience|forced app download experience]] to their customer experience since 2022 through coupon use restrictions.
+While it is still possible to browse, shop and checkout on a web browser, coupons usable on the web experience (regardless if mobile or desktop device) are limited to "Shipping Discount" coupons only. All other shopping coupons "Discount & Cashback" are only usable with Shopee's apps on iOS and Android.
+When a customer attempts to check out on a web browser, Shopee shows that Discount & Cashback coupons are not usable because "Current device does not meet voucher T&C". On closer inspection of the terms and conditions of those coupons, Shopee specifies "Device: iOS, Android". What they are referring to is you must download and use their mobile apps for those operating systems in order to use most of their coupons. As pictured, the coupons are still not available on iOS and Android devices if the customer is using their web browser. They MUST download the Shopee app.
+[[File:Shopee restricts coupon usage to app only.png|thumb|LEFT: Shopee limits customers to using "Shipping Discount" coupons only if checking out on a web browser (desktop and mobile).MIDDLE: All other shopping coupons "Discount & Cashback" are only usable with Shopee's apps on iOS and Android.
+RIGHT: Closer inspection of the terms and conditions where Shopee specifies a device requirement for using many of their coupons.When Shopee specifies "Device: iOS, Android", they mean customers must download and use their mobile apps for those operating systems in order to use most of their coupons.
+Using a web browser on iOS and Android does not count and coupons in question remain disabled in this scenario.]]
 [[File:Shopee product stacking different product.png|thumb|Shopee product stacking with seller listing unrelated products as variants under 1 product listing.]]