Deep Cycle Systems: Difference between revisions
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==Claims== | ==Claims== | ||
DCS claims to manufacture long-life lithium batteries for extreme climates. They advertise them for use in solar systems and hybrid vehicles, including marine ones such as boats.<sub>[[Project:Verifiability|Better citation needed]]</sub><ref>https://www.deepcyclesystems.com.au/</ref> | DCS claims to manufacture long-life lithium batteries for extreme climates. They advertise them for use in solar systems and hybrid vehicles, including marine ones such as boats.<sub>[[Project:Verifiability|Better citation needed]]</sub><ref>https://www.deepcyclesystems.com.au/ ([http://web.archive.org/web/20251123010824/https://www.deepcyclesystems.com.au/ Archived])</ref> | ||
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{{Hatnote|Main article: [[DCS sues Small YouTuber for accurate product review showing battery issues & misleading warranty]]}} | {{Hatnote|Main article: [[DCS sues Small YouTuber for accurate product review showing battery issues & misleading warranty]]}} | ||
On August 16, 2023, Australian YouTuber [https://www.youtube.com/@AlloffroadAu AlloffroadAu] uploaded a review of DCS's 12v 50ah LiFePo4 lithium battery, mentioning the short longevity and substantial decline in performance after performing a capacity test. They also created a follow-up video regarding DCS's questionable history<ref>{{Cite web |last=AllOffRoad 4x4 |date=16 Aug 2023 |title=DCS Lithium LiFePo4 Under Bonnet Update: I went back to Lead Acid (under bonnet) 2023 |url=https://www.youtube.com/watch?v=vRcSPuBob-I |website=YouTube}}</ref>. Both videos were set to private following legal threats from DCS<ref>{{Cite web |last=Rossmann |first=Louis |date=31 Jul 2024 |title=Man sued for YouTube product review reinstates video in blow to Deep Cycle Systems. |url=https://youtu.be/d37BG0O0mFk |website=YouTube}}</ref>. | On August 16, 2023, Australian YouTuber [https://www.youtube.com/@AlloffroadAu AlloffroadAu] uploaded a review of DCS's 12v 50ah LiFePo4 lithium battery, mentioning the short longevity and substantial decline in performance after performing a capacity test. They also created a follow-up video regarding DCS's questionable history<ref>{{Cite web |last=AllOffRoad 4x4 |date=16 Aug 2023 |title=DCS Lithium LiFePo4 Under Bonnet Update: I went back to Lead Acid (under bonnet) 2023 |url=https://www.youtube.com/watch?v=vRcSPuBob-I |website=YouTube |url-status=live |archive-url=https://preservetube.com/watch?v=vRcSPuBob-I |archive-date=16 Feb 2026}}</ref>. Both videos were set to private following legal threats from DCS<ref>{{Cite web |last=Rossmann |first=Louis |date=31 Jul 2024 |title=Man sued for YouTube product review reinstates video in blow to Deep Cycle Systems. |url=https://youtu.be/d37BG0O0mFk |website=YouTube |url-status=live |archive-url=https://preservetube.com/watch?v=d37BG0O0mFk |archive-date=16 Feb 2026}}</ref>. | ||
AlloffroadAu reports that 30–50% of the storage capacity is lost in the first several years<ref>{{Cite web |last=Rossmann |first=Louis |date=23 Jul 2024 |title=DCS sues Small YouTuber for accurate product review showing battery issues & misleading warranty |url=https://youtu.be/_QNMVMlx48E?t=131 |website=YouTube}}</ref>{{Citation needed|reason=needs primary source}}. They also point out that DCS states that battery capacity will be significantly reduced after traveling a certain distance, but this is not mentioned in their warranty policy {{Citation needed}}. | AlloffroadAu reports that 30–50% of the storage capacity is lost in the first several years<ref>{{Cite web |last=Rossmann |first=Louis |date=23 Jul 2024 |title=DCS sues Small YouTuber for accurate product review showing battery issues & misleading warranty |url=https://youtu.be/_QNMVMlx48E?t=131 |website=YouTube |url-status=live |archive-url=https://preservetube.com/watch?v=_QNMVMlx48E |archive-date=16 Feb 2026}}</ref>{{Citation needed|reason=needs primary source}}. They also point out that DCS states that battery capacity will be significantly reduced after traveling a certain distance, but this is not mentioned in their warranty policy {{Citation needed}}. | ||
===Hidden warranty policy update=== | ===Hidden warranty policy update=== | ||
DCS's warranty policy claims that:<ref>https://www.deepcyclesystems.com.au/shipping-return-policy/</ref><!-- It says "fails to deliver less than X% of it's rated capacity", which is confusing. --> | DCS's warranty policy claims that:<ref>https://www.deepcyclesystems.com.au/shipping-return-policy/ ([http://web.archive.org/web/20251209122303/https://www.deepcyclesystems.com.au/shipping-return-policy/ Archived])</ref><!-- It says "fails to deliver less than X% of it's rated capacity", which is confusing. --> | ||
*For 'normal installations', batteries that fail to deliver 80% of their rated capacity are covered. | *For 'normal installations', batteries that fail to deliver 80% of their rated capacity are covered. | ||
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===Cyberbullying accusations against Louis Rossmann=== | ===Cyberbullying accusations against Louis Rossmann=== | ||
On the 1st of August 2024, DCS filed a complaint to the Australian government against Louis Rossmann claiming that they are the target of an "orchestrated cyberbullying attack" by Rossmann and his follower base, with the goal being "to discredit the quality of our products," leading to "millions of dollars" of damage to the company, and demanded that Rossmann be "held accountable" for his actions. DCS claimed that Rossmann's accusations against them are "based on one person's opinion," and involved misinformation and disinformation, which is incorrect, because the accusations are backed up by evidence from various sources. For example, the claim about the rapid deterioration of battery capacity is based on research conducted by ITP Renewables; the report of this research is available on the Australian Renewable Energy Agency's website.<ref>{{Cite web |date=7 June 2022 |title=Public Report 12 (Final Report) Lithium-ion Battery Testing |url=https://arena.gov.au/assets/2018/05/lithium-ion-battery-testing-public-report-12.pdf |website=Australian Renewable Energy Agency}}</ref> Rossmann's claim about warranty fraud is supported by an archived page from their own website, which proves that they falsified their warranty information.<ref name=":0" /><ref name=":1" /><ref>{{Cite web |last=Rossman |first=Louis |date=15 March 2025 |title=DCS reports me to Australian government for cyberbullying |url=https://www.youtube.com/watch?v=DxfNbxmT3B4 |website=YouTube}}</ref> | On the 1st of August 2024, DCS filed a complaint to the Australian government against Louis Rossmann claiming that they are the target of an "orchestrated cyberbullying attack" by Rossmann and his follower base, with the goal being "to discredit the quality of our products," leading to "millions of dollars" of damage to the company, and demanded that Rossmann be "held accountable" for his actions. DCS claimed that Rossmann's accusations against them are "based on one person's opinion," and involved misinformation and disinformation, which is incorrect, because the accusations are backed up by evidence from various sources. For example, the claim about the rapid deterioration of battery capacity is based on research conducted by ITP Renewables; the report of this research is available on the Australian Renewable Energy Agency's website.<ref>{{Cite web |date=7 June 2022 |title=Public Report 12 (Final Report) Lithium-ion Battery Testing |url=https://arena.gov.au/assets/2018/05/lithium-ion-battery-testing-public-report-12.pdf |website=Australian Renewable Energy Agency |url-status=live |archive-url=http://web.archive.org/web/20251209000046/https://arena.gov.au/assets/2018/05/lithium-ion-battery-testing-public-report-12.pdf |archive-date=9 Dec 2025}}</ref> Rossmann's claim about warranty fraud is supported by an archived page from their own website, which proves that they falsified their warranty information.<ref name=":0" /><ref name=":1" /><ref>{{Cite web |last=Rossman |first=Louis |date=15 March 2025 |title=DCS reports me to Australian government for cyberbullying |url=https://www.youtube.com/watch?v=DxfNbxmT3B4 |website=YouTube |url-status=live |archive-url=https://preservetube.com/watch?v=DxfNbxmT3B4 |archive-date=16 Feb 2026}}</ref> | ||
===Suspected fake positive reviews=== | ===Suspected fake positive reviews=== | ||
DCS has been suspected by productreview.com.au of fabricating positive reviews.<ref>https://www.productreview.com.au/listings/deep-cycle-systems-dcs</ref> | DCS has been suspected by productreview.com.au of fabricating positive reviews.<ref>https://www.productreview.com.au/listings/deep-cycle-systems-dcs ([http://web.archive.org/web/20251214235325/https://www.productreview.com.au/listings/deep-cycle-systems-dcs Archived])</ref> | ||
==Safety issues== | ==Safety issues== | ||
A reviewer claimed that on August 4, 2023, his car, which was carrying DCS batteries, exploded and caught fire; the occupants were unharmed, but the vehicle was destroyed as a result of the incident. The reviewer alleged that he was faced with legal threats from DCS for publishing the initial review.<ref>https://www.productreview.com.au/reviews/374ddb79-d4b4-5c58-9cae-fd350d231fc2</ref> | A reviewer claimed that on August 4, 2023, his car, which was carrying DCS batteries, exploded and caught fire; the occupants were unharmed, but the vehicle was destroyed as a result of the incident. The reviewer alleged that he was faced with legal threats from DCS for publishing the initial review.<ref>https://www.productreview.com.au/reviews/374ddb79-d4b4-5c58-9cae-fd350d231fc2 ([http://web.archive.org/web/20260102174017/https://www.productreview.com.au/reviews/374ddb79-d4b4-5c58-9cae-fd350d231fc2 Archived])</ref> | ||
==References== | ==References== | ||
<references /> | <references /> | ||
[[Category:Deep Cycle Systems]] | [[Category:Deep Cycle Systems]] | ||