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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
===Example incident one (''date'')===
 
{{Main|link to the main CR Wiki article}}
=== AI-Powered Ages Verification leads to inaccurate age verification on Roblox ''(Jan 2026)'' ===
Short summary of the incident (could be the same as the summary preceding the article).
Children were being identified as adults and vice versa on [[Roblox]].<ref>{{Cite web |last=Gilbert |first=David |date=2026-01-13 |title=Roblox’s AI-Powered Age Verification Is a Complete Mess |url= |url-status=dead |archive-url=https://archive.ph/YEx3E |access-date=2026-02-20 |website=Wired}}</ref> The age verification restricted who the users could talk to. This implementation was criticised as not helping to address safety concerns, and harming the user experience.<ref>{{Cite web |date=2026-01-09 |title=Age Check to Chat Update & Fast Follow Roadmap |url=https://devforum.roblox.com/t/age-check-to-chat-update-fast-follow-roadmap/4238626/5 |url-status=live |access-date=2026-01-20 |website=https://devforum.roblox.com/}}</ref>
===Example incident two (''date'')===
 
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Revision as of 00:02, 21 February 2026

Persona
Basic information
Founded
Legal Structure Private
Industry Software
Also known as
Official website https://withpersona.com/

An introductory paragraph starting with "Persona is a ...[1]". When writing the article, insert text in the space below this box, and then delete this tip box (and the other tip boxes below). In the visual editor, just click on a box and press backspace to delete it. In the source editor, simply delete the double curly brackets, and the text inside them.

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Persona is an Identity Verification company, founded in 2018 by Rick Song and Charles Yeh.

From the 14th July 2025 they started working with Reddit to perform ID checks on it's UK site, as part of the UK's Online Safety Act.[2]

In February 2026 Discord announced they would be experimenting with Persona to perform ID checks worldwide.[3]

Consumer-impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

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User Privacy

Information sumbitted by users can be retained up to 3 years. These data might be used to track the user's identity.

Incidents

Add one-paragraph summaries of incidents below in sub-sections, which link to each incident's main article while linking to the main article and including a short summary. It is acceptable to create an incident summary before the main page for an incident has been created. To link to the page use the "Hatnote" or "Main" templates.

If the company has numerous incidents then format them in a table (see Amazon for an example).

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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Persona category.

AI-Powered Ages Verification leads to inaccurate age verification on Roblox (Jan 2026)

Children were being identified as adults and vice versa on Roblox.[4] The age verification restricted who the users could talk to. This implementation was criticised as not helping to address safety concerns, and harming the user experience.[5]

...

Products

This is a list of the company's product lines with articles on this wiki.

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Clients

Persona provides their service to these companies and products:


See also

Link to relevant theme articles or companies with similar incidents.

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References

  1. ↑ ref goes here
  2. ↑ "Reddit starts verifying ages of users in the UK". BBC News. 2025-07-14. Retrieved 2026-02-20. {{cite news}}: |archive-url= requires |archive-date= (help)
  3. ↑ "Discord is rolling out facial scanning and ID checks globally in March for users who don't want to be locked into a 'teen-appropriate experience'". PC Gamer. 2026-02-09. Retrieved 2026-02-20.{{cite news}}: CS1 maint: url-status (link)
  4. ↑ Gilbert, David (2026-01-13). "Roblox's AI-Powered Age Verification Is a Complete Mess". Wired. {{cite web}}: |access-date= requires |url= (help); |archive-url= requires |archive-date= (help); Missing or empty |url= (help)
  5. ↑ "Age Check to Chat Update & Fast Follow Roadmap". https://devforum.roblox.com/. 2026-01-09. Retrieved 2026-01-20. {{cite web}}: External link in |website= (help)CS1 maint: url-status (link)
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