Future Motion: Difference between revisions

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|Website=https://futuremotion.com/

}}

[[Future Motion|Future Motion Inc.]] is a self-balancing electric skateboard manufacturer founded in 2013 by Kyle Doerksen.<ref name="about">https://onewheel.com/pages/about-us</ref> Future Motion has implemented a number of practices which have been accused of being anti-consumer.{{Citation needed}}

[[Future Motion|Future Motion Inc.]] is a self-balancing electric skateboard manufacturer founded in 2013 by Kyle Doerksen.<ref name="about">https://onewheel.com/pages/about-us ([http://web.archive.org/web/20260101052007/https://onewheel.com/pages/about-us Archived])</ref> Future Motion has implemented a number of practices which have been accused of being anti-consumer.{{Citation needed}}

==Consumer-impact summary==

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Future Motion has implemented several hardware-based repair restrictions:

*The Onewheel GT features a "bricking" mechanism that disables the device if the battery is disconnected<ref>https://www.facebook.com/groups/900823147225858/posts/978467216128117</ref>

*The Onewheel GT features a "bricking" mechanism that disables the device if the battery is disconnected<ref>https://www.facebook.com/groups/900823147225858/posts/978467216128117 ([http://web.archive.org/web/20250708192829/https://www.facebook.com/groups/900823147225858/posts/978467216128117 Archived])</ref>

*Custom fasteners designed that make repair more difficult:

**Bespoke bolts on the Pint model prone to stripping<ref>https://www.facebook.com/groups/onewheelownersgroup/posts/2981015408853676/</ref>

**Bespoke bolts on the Pint model prone to stripping<ref>https://www.facebook.com/groups/onewheelownersgroup/posts/2981015408853676/ ([http://web.archive.org/web/20250708192813/https://www.facebook.com/groups/onewheelownersgroup/posts/2981015408853676/ Archived])</ref>

**Custom 5-point security pentalobe enclosure screws

**Proprietary Ribe 8/Torx Plus 45 hub bolts on GT models

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====Software restrictions====

*Removed diagnostic capabilities from official app:

**Battery cell voltage readings removed in v2.0.18<ref>https://www.facebook.com/groups/537477343058935/posts/1080100488796615/</ref>

**Battery cell voltage readings removed in v2.0.18<ref>https://www.facebook.com/groups/537477343058935/posts/1080100488796615/ ([http://web.archive.org/web/20250708192812/https://www.facebook.com/groups/537477343058935/posts/1080100488796615/ Archived])</ref>

**Encrypted diagnostic data to prevent third-party apps from accessing information

**Removed battery capacity and regeneration data

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[[File:FutureMotion Lost Motor Email 2022.png|right|thumb|Service restrictions point #1 example]]

*Refuses to service boards with any missing internal components, even if unrelated to repair need<ref>https://i.imgur.com/LtnuP3D.png</ref>

*No longer services older models like V1 or Plus, contrary to public claims<ref>https://www.facebook.com/groups/537477343058935/posts/2034357400037581/</ref>

*No longer services older models like V1 or Plus, contrary to public claims<ref>https://www.facebook.com/groups/537477343058935/posts/2034357400037581/ ([http://web.archive.org/web/20250708192831/https://www.facebook.com/groups/537477343058935/posts/2034357400037581/ Archived])</ref>

*Documented cases of removing third-party accessories during service without permission<ref>https://www.facebook.com/groups/537477343058935/posts/1943847089088613</ref>

*Documented cases of removing third-party accessories during service without permission<ref>https://www.facebook.com/groups/537477343058935/posts/1943847089088613 ([http://web.archive.org/web/20250708192815/https://www.facebook.com/groups/537477343058935/posts/1943847089088613 Archived])</ref>

====Retailer restrictions====

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*Prohibited from selling non-FM accessories

*Cannot perform any board service<ref>https://imgur.com/AmAGu6k</ref>

*Cannot perform any board service<ref>https://imgur.com/AmAGu6k ([http://web.archive.org/web/20250120130435/https://imgur.com/AmAGu6k Archived])</ref>

*Must cover costs of OEM repairs for factory-defective inventory

*Banned from online sales

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Future Motion has taken aggressive legal action against:

*JW Batteries: Sued over battery modification solutions<ref>https://fallman.tech/jw-batteries-sued-by-future-motion/</ref>

*JW Batteries: Sued over battery modification solutions<ref>https://fallman.tech/jw-batteries-sued-by-future-motion/ ([http://web.archive.org/web/20250708192807/https://fallman.tech/jw-batteries-sued-by-future-motion/ Archived])</ref>

*The Float Life: Cease-and-desist over fender design

*Land-Surf: Cease-and-desist regarding bumper designs

*OneWave App: [[DMCA]] takedown of third-party diagnostic app<ref>https://github.com/ponewheel/android-ponewheel/issues/86#issuecomment-459901546</ref>

*OneWave App: [[DMCA]] takedown of third-party diagnostic app<ref>https://github.com/ponewheel/android-ponewheel/issues/86#issuecomment-459901546 ([http://web.archive.org/web/20250823033317/https://github.com/ponewheel/android-ponewheel/issues/86 Archived])</ref>

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====Battery concerns====

*Used lower-quality Samsung 30Q cells in 2018 4208 XR models

*Reintroduced these less reliable cells in 2021 Black Friday models<ref>https://drive.google.com/file/d/1Pnx9ACQ4fUvMoxl50AGAwsqAA-tIwwCq/view</ref>

*Reintroduced these less reliable cells in 2021 Black Friday models<ref>https://drive.google.com/file/d/1Pnx9ACQ4fUvMoxl50AGAwsqAA-tIwwCq/view ([http://web.archive.org/web/20251231100203/https://drive.google.com/file/d/1Pnx9ACQ4fUvMoxl50AGAwsqAA-tIwwCq/view Archived])</ref>

*Removed ability to monitor individual cell voltages, making montioring battery health impossible

*Covered battery packs in foam to prevent visual inspection<ref>https://drive.google.com/file/d/19vcdlJElyif1Z_W55xWMeV68mavA3Wtn/view</ref>

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File:20230622 133030.jpg|Onewheel Pint X battery issue, customer photo, credit https://www.pintxflaw.com/

File:Screenshot 20230622-125623 Discord-498x1024.jpg|Onewheel Pint X battery issue, customer photo, credit https://www.pintxflaw.com/

</gallery>In 2022, a dangerous design flaw was found in the Onewheel Pint X model, affecting all units produced before June 2023. The flaw involves an improper battery-box design that causes wiring to chafe against the battery-balancing and thermistor wiring<ref name="PXF">https://www.pintxflaw.com/</ref>. Over time and depending on riding conditions, this can lead to:

</gallery>In 2022, a dangerous design flaw was found in the Onewheel Pint X model, affecting all units produced before June 2023. The flaw involves an improper battery-box design that causes wiring to chafe against the battery-balancing and thermistor wiring<ref name="PXF">https://www.pintxflaw.com/ ([http://web.archive.org/web/20251110124450/https://www.pintxflaw.com/ Archived])</ref>. Over time and depending on riding conditions, this can lead to:

*Shredded wire insulation

@@ Line 8: / Line 8: @@
 |Website=https://futuremotion.com/
 }}
-[[Future Motion|Future Motion Inc.]] is a self-balancing electric skateboard manufacturer founded in 2013 by Kyle Doerksen.<ref name="about">https://onewheel.com/pages/about-us</ref> Future Motion has implemented a number of practices which have been accused of being anti-consumer.{{Citation needed}}
+[[Future Motion|Future Motion Inc.]] is a self-balancing electric skateboard manufacturer founded in 2013 by Kyle Doerksen.<ref name="about">https://onewheel.com/pages/about-us ([http://web.archive.org/web/20260101052007/https://onewheel.com/pages/about-us Archived])</ref> Future Motion has implemented a number of practices which have been accused of being anti-consumer.{{Citation needed}}
 ==Consumer-impact summary==
@@ Line 25: / Line 25: @@
 Future Motion has implemented several hardware-based repair restrictions:
-*The Onewheel GT features a "bricking" mechanism that disables the device if the battery is disconnected<ref>https://www.facebook.com/groups/900823147225858/posts/978467216128117</ref>
+*The Onewheel GT features a "bricking" mechanism that disables the device if the battery is disconnected<ref>https://www.facebook.com/groups/900823147225858/posts/978467216128117 ([http://web.archive.org/web/20250708192829/https://www.facebook.com/groups/900823147225858/posts/978467216128117 Archived])</ref>
 *Custom fasteners designed that make repair more difficult:
-**Bespoke bolts on the Pint model prone to stripping<ref>https://www.facebook.com/groups/onewheelownersgroup/posts/2981015408853676/</ref>
+**Bespoke bolts on the Pint model prone to stripping<ref>https://www.facebook.com/groups/onewheelownersgroup/posts/2981015408853676/ ([http://web.archive.org/web/20250708192813/https://www.facebook.com/groups/onewheelownersgroup/posts/2981015408853676/ Archived])</ref>
 **Custom 5-point security pentalobe enclosure screws
 **Proprietary Ribe 8/Torx Plus 45 hub bolts on GT models
@@ Line 33: / Line 33: @@
 ====Software restrictions====
 *Removed diagnostic capabilities from official app:
-**Battery cell voltage readings removed in v2.0.18<ref>https://www.facebook.com/groups/537477343058935/posts/1080100488796615/</ref>
+**Battery cell voltage readings removed in v2.0.18<ref>https://www.facebook.com/groups/537477343058935/posts/1080100488796615/ ([http://web.archive.org/web/20250708192812/https://www.facebook.com/groups/537477343058935/posts/1080100488796615/ Archived])</ref>
 **Encrypted diagnostic data to prevent third-party apps from accessing information
 **Removed battery capacity and regeneration data
@@ Line 41: / Line 41: @@
 [[File:FutureMotion Lost Motor Email 2022.png|right|thumb|Service restrictions point #1 example]]
 *Refuses to service boards with any missing internal components, even if unrelated to repair need<ref>https://i.imgur.com/LtnuP3D.png</ref>
-*No longer services older models like V1 or Plus, contrary to public claims<ref>https://www.facebook.com/groups/537477343058935/posts/2034357400037581/</ref>
+*No longer services older models like V1 or Plus, contrary to public claims<ref>https://www.facebook.com/groups/537477343058935/posts/2034357400037581/ ([http://web.archive.org/web/20250708192831/https://www.facebook.com/groups/537477343058935/posts/2034357400037581/ Archived])</ref>
-*Documented cases of removing third-party accessories during service without permission<ref>https://www.facebook.com/groups/537477343058935/posts/1943847089088613</ref>
+*Documented cases of removing third-party accessories during service without permission<ref>https://www.facebook.com/groups/537477343058935/posts/1943847089088613 ([http://web.archive.org/web/20250708192815/https://www.facebook.com/groups/537477343058935/posts/1943847089088613 Archived])</ref>
 ====Retailer restrictions====
@@ Line 49: / Line 49: @@
 *Prohibited from selling non-FM accessories
-*Cannot perform any board service<ref>https://imgur.com/AmAGu6k</ref>
+*Cannot perform any board service<ref>https://imgur.com/AmAGu6k ([http://web.archive.org/web/20250120130435/https://imgur.com/AmAGu6k Archived])</ref>
 *Must cover costs of OEM repairs for factory-defective inventory
 *Banned from online sales
@@ Line 58: / Line 58: @@
 Future Motion has taken aggressive legal action against:
-*JW Batteries: Sued over battery modification solutions<ref>https://fallman.tech/jw-batteries-sued-by-future-motion/</ref>
+*JW Batteries: Sued over battery modification solutions<ref>https://fallman.tech/jw-batteries-sued-by-future-motion/ ([http://web.archive.org/web/20250708192807/https://fallman.tech/jw-batteries-sued-by-future-motion/ Archived])</ref>
 *The Float Life: Cease-and-desist over fender design
 *Land-Surf: Cease-and-desist regarding bumper designs
-*OneWave App: [[DMCA]] takedown of third-party diagnostic app<ref>https://github.com/ponewheel/android-ponewheel/issues/86#issuecomment-459901546</ref>
+*OneWave App: [[DMCA]] takedown of third-party diagnostic app<ref>https://github.com/ponewheel/android-ponewheel/issues/86#issuecomment-459901546 ([http://web.archive.org/web/20250823033317/https://github.com/ponewheel/android-ponewheel/issues/86 Archived])</ref>
@@ Line 68: / Line 68: @@
 ====Battery concerns====
 *Used lower-quality Samsung 30Q cells in 2018 4208 XR models
-*Reintroduced these less reliable cells in 2021 Black Friday models<ref>https://drive.google.com/file/d/1Pnx9ACQ4fUvMoxl50AGAwsqAA-tIwwCq/view</ref>
+*Reintroduced these less reliable cells in 2021 Black Friday models<ref>https://drive.google.com/file/d/1Pnx9ACQ4fUvMoxl50AGAwsqAA-tIwwCq/view ([http://web.archive.org/web/20251231100203/https://drive.google.com/file/d/1Pnx9ACQ4fUvMoxl50AGAwsqAA-tIwwCq/view Archived])</ref>
 *Removed ability to monitor individual cell voltages, making montioring battery health impossible
 *Covered battery packs in foam to prevent visual inspection<ref>https://drive.google.com/file/d/19vcdlJElyif1Z_W55xWMeV68mavA3Wtn/view</ref>
@@ Line 80: / Line 80: @@
 File:20230622 133030.jpg|Onewheel Pint X battery issue, customer photo, credit https://www.pintxflaw.com/
 File:Screenshot 20230622-125623 Discord-498x1024.jpg|Onewheel Pint X battery issue, customer photo, credit https://www.pintxflaw.com/
-</gallery>In 2022, a dangerous design flaw was found in the Onewheel Pint X model, affecting all units produced before June 2023. The flaw involves an improper battery-box design that causes wiring to chafe against the battery-balancing and thermistor wiring<ref name="PXF">https://www.pintxflaw.com/</ref>. Over time and depending on riding conditions, this can lead to:
+</gallery>In 2022, a dangerous design flaw was found in the Onewheel Pint X model, affecting all units produced before June 2023. The flaw involves an improper battery-box design that causes wiring to chafe against the battery-balancing and thermistor wiring<ref name="PXF">https://www.pintxflaw.com/ ([http://web.archive.org/web/20251110124450/https://www.pintxflaw.com/ Archived])</ref>. Over time and depending on riding conditions, this can lead to:
 *Shredded wire insulation