NZXT Flex: Difference between revisions

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|Website=https://nzxt.com/collection/flex

}}

'''NZXT Flex''' is a [[electronics leasing]] service launched in 2024 by [[NZXT]] in partnership with Fragile (a Software company that provides "layered financing" and services on top of hardware subscriptions,<ref>{{Cite web |title=Fragile company profile |url=https://tracxn.com/d/companies/fragile/__IHcXfD8Mcy-IkjmKTBsCtGr0PzSjZve_Y147UR110MA |url-status=live |access-date=18 Mar 2025 |website=Tracxn}}</ref><ref name=":0">{{Cite web |title=Subscription Agreement |url=https://fragile.co/legal/subscription-agreement |url-status=live |access-date=18 Mar 2025 |website=Fragile}}</ref>) for its prebuilt, gaming-focused desktop computers.<ref name=":1">{{Cite web |date=31 Jul 2024 |title=NZXT Announces NZXT Flex a PC Gaming Subscription Service |url=https://nzxt.com/news/flex |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]]}}</ref> Customers can choose to rent a pre-built gaming computer from three monthly plans, based on their performance needs and budget, with three main tiers that each also offer a "Prime" upgrade option that includes higher spec components for an additional monthly upcharge. NZXT guarantees PC upgrades every two years and full warranty support.<ref>{{Cite web |title=Flex: Two Subscription PC |url=https://nzxt.com/flex/flex-two |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]]}}</ref>

'''NZXT Flex''' is a [[electronics leasing]] service launched in 2024 by [[NZXT]] in partnership with Fragile (a Software company that provides "layered financing" and services on top of hardware subscriptions,<ref>{{Cite web |title=Fragile company profile |url=https://tracxn.com/d/companies/fragile/__IHcXfD8Mcy-IkjmKTBsCtGr0PzSjZve_Y147UR110MA |url-status=live |access-date=18 Mar 2025 |website=Tracxn |archive-url=http://web.archive.org/web/20250708194616/https://tracxn.com/d/companies/fragile/__IHcXfD8Mcy-IkjmKTBsCtGr0PzSjZve_Y147UR110MA |archive-date=8 Jul 2025}}</ref><ref name=":0">{{Cite web |title=Subscription Agreement |url=https://fragile.co/legal/subscription-agreement |url-status=live |access-date=18 Mar 2025 |website=Fragile |archive-url=http://web.archive.org/web/20250329182709/https://fragile.co/legal/subscription-agreement |archive-date=29 Mar 2025}}</ref>) for its prebuilt, gaming-focused desktop computers.<ref name=":1">{{Cite web |date=31 Jul 2024 |title=NZXT Announces NZXT Flex a PC Gaming Subscription Service |url=https://nzxt.com/news/flex |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]] |archive-url=http://web.archive.org/web/20250404225809/https://nzxt.com/news/flex |archive-date=4 Apr 2025}}</ref> Customers can choose to rent a pre-built gaming computer from three monthly plans, based on their performance needs and budget, with three main tiers that each also offer a "Prime" upgrade option that includes higher spec components for an additional monthly upcharge. NZXT guarantees PC upgrades every two years and full warranty support.<ref>{{Cite web |title=Flex: Two Subscription PC |url=https://nzxt.com/flex/flex-two |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]] |archive-url=http://web.archive.org/web/20250224032725/https://nzxt.com/flex/flex-two |archive-date=24 Feb 2025}}</ref>

[[File:Nzxt flex store page.png|alt=Nzxt flex store page|thumb|NZXT Flex store page]]

==Predatory pricing==

The primary consumer complaint about the program related to its pricing, which was examined in detail by Gamer's Nexus.<ref name=":4">{{Cite web |last=@GamersNexus |date=1 Dec 2024 |title=Do Not Buy NZXT {{!}} Predatory, Evil Rental Computer Scam Investigated |url=https://www.youtube.com/watch?v=0pomC1CfpC0 |url-status=live |access-date=18 Mar 2025 |website=[[YouTube]]}}</ref><ref>{{Cite web |last=@GamersNexus |date=7 Dec 2024 |title=NZXT Says We're "Confused" |url=https://www.youtube.com/watch?v=DAANNGvMANM |url-status=live |access-date=18 Mar 2025 |website=[[YouTube]]}}</ref>

The primary consumer complaint about the program related to its pricing, which was examined in detail by Gamer's Nexus.<ref name=":4">{{Cite web |last=@GamersNexus |date=1 Dec 2024 |title=Do Not Buy NZXT {{!}} Predatory, Evil Rental Computer Scam Investigated |url=https://www.youtube.com/watch?v=0pomC1CfpC0 |url-status=live |access-date=18 Mar 2025 |website=[[YouTube]]}} ([https://preservetube.com/watch?v=0pomC1CfpC0 Archived])</ref><ref>{{Cite web |last=@GamersNexus |date=7 Dec 2024 |title=NZXT Says We're "Confused" |url=https://www.youtube.com/watch?v=DAANNGvMANM |url-status=live |access-date=18 Mar 2025 |website=[[YouTube]] |archive-url=https://preservetube.com/watch?v=DAANNGvMANM |archive-date=23 Feb 2026}}</ref>

NZXT FLEX rental cost was calculated by Gamer's Nexus and compared to competitors, along with credit cards (22% APR) and illegal predatory payday loans (103% APR).<ref name=":4" />

[[File:Gamers nexus nzxt price comparison chart .png|alt=NZXT FLEX rental cost based on APR compared to competitors and illegal predatory payday loans|center|thumb|800x800px|NZXT FLEX rental cost based on APR compared to competitors and illegal predatory payday loans ]]

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Despite NZXT stating in their ''December 4, 2024 [https://nzxt.com/news/nzxt-update-addressing-your-concerns-about-the-flex-subscription-program press release]'' that:

"We are extending the dispute charges window from 60 days to 2 years and will comply with any regulations that provide longer dispute windows."<ref name=":2">{{Cite web |date=4 Dec 2024 |title=NZXT Update: Addressing Your Concerns About the Flex Subscription Program |url=https://nzxt.com/news/nzxt-update-addressing-your-concerns-about-the-flex-subscription-program |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]]}}</ref>

"We are extending the dispute charges window from 60 days to 2 years and will comply with any regulations that provide longer dispute windows."<ref name=":2">{{Cite web |date=4 Dec 2024 |title=NZXT Update: Addressing Your Concerns About the Flex Subscription Program |url=https://nzxt.com/news/nzxt-update-addressing-your-concerns-about-the-flex-subscription-program |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]] |archive-url=http://web.archive.org/web/20250410115239/https://nzxt.com/news/nzxt-update-addressing-your-concerns-about-the-flex-subscription-program |archive-date=10 Apr 2025}}</ref>

their agreement still states as of January 28th 2025, more than 55 days after the [https://nzxt.com/news/nzxt-update-addressing-your-concerns-about-the-flex-subscription-program press release] was last updated:

Line 31:

===Inconsistent and misleading product specifications===

NZXT has an option to either buy a prebuilt gaming PC, or rent one (Flex). NZXT listed the estimated FPS in various games as the same between the bought and rented PC's, despite swapping out hardware. For example, a bought "Player: Three Prime" model would come with an RTX 4090, while the rental version only comes with a 4080 SUPER.<ref name=":4" /><ref name=":3">{{Cite web |last=Roth |first=Emma |date=1 Dec 2024 |title=Gamers Nexus claims NZXT’s Flex PC rental program is a ‘scam’ |url=https://www.theverge.com/2024/12/1/24310181/nzxt-pc-rental-program-gamers-nexus-investigation |url-status=live |access-date=18 Mar 2025 |website=[[The Verge]]}}</ref><ref>{{Cite web |last=Benfell |first=Grace |date=2 Dec 2024 |title=New Video Claims NZXT PC Rental Program Is "A Scam," Company Says It's Looking Into It |url=https://www.gamespot.com/articles/new-video-claims-nzxt-pc-rental-program-is-a-scam-company-says-its-looking-into-it/1100-6528179/ |url-status=live |access-date=18 Mar 2025 |website=GameSpot}}</ref> These two GPUs have vastly different performance, with the 4090 having an average of +25% over the 4080 SUPER.<ref>{{Cite web |last=@areej |date=26 Apr 2024 |title=NVIDIA RTX 4080 vs 4080 Super vs 4090: 34 Benchmark Comparisons |url=https://hardwaretimes.com/nvidia-rtx-4080-vs-4080-super-vs-4090/ |url-status=live |access-date=18 Mar 2025 |website=HardwareTimes}}</ref>

NZXT has an option to either buy a prebuilt gaming PC, or rent one (Flex). NZXT listed the estimated FPS in various games as the same between the bought and rented PC's, despite swapping out hardware. For example, a bought "Player: Three Prime" model would come with an RTX 4090, while the rental version only comes with a 4080 SUPER.<ref name=":4" /><ref name=":3">{{Cite web |last=Roth |first=Emma |date=1 Dec 2024 |title=Gamers Nexus claims NZXT’s Flex PC rental program is a ‘scam’ |url=https://www.theverge.com/2024/12/1/24310181/nzxt-pc-rental-program-gamers-nexus-investigation |url-status=live |access-date=18 Mar 2025 |website=[[The Verge]] |archive-url=http://web.archive.org/web/20251212160155/https://www.theverge.com/2024/12/1/24310181/nzxt-pc-rental-program-gamers-nexus-investigation |archive-date=12 Dec 2025}}</ref><ref>{{Cite web |last=Benfell |first=Grace |date=2 Dec 2024 |title=New Video Claims NZXT PC Rental Program Is "A Scam," Company Says It's Looking Into It |url=https://www.gamespot.com/articles/new-video-claims-nzxt-pc-rental-program-is-a-scam-company-says-its-looking-into-it/1100-6528179/ |url-status=live |access-date=18 Mar 2025 |website=GameSpot |archive-url=http://web.archive.org/web/20251006071611/https://www.gamespot.com/articles/new-video-claims-nzxt-pc-rental-program-is-a-scam-company-says-its-looking-into-it/1100-6528179/ |archive-date=6 Oct 2025}}</ref> These two GPUs have vastly different performance, with the 4090 having an average of +25% over the 4080 SUPER.<ref>{{Cite web |last=@areej |date=26 Apr 2024 |title=NVIDIA RTX 4080 vs 4080 Super vs 4090: 34 Benchmark Comparisons |url=https://hardwaretimes.com/nvidia-rtx-4080-vs-4080-super-vs-4090/ |url-status=live |access-date=18 Mar 2025 |website=HardwareTimes |archive-url=http://web.archive.org/web/20250708194616/https://hardwaretimes.com/nvidia-rtx-4080-vs-4080-super-vs-4090/ |archive-date=8 Jul 2025}}</ref>

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==NZXT's Response==

NZXT publicly stated many policy, website & marketing changes in response to the controversy and community backlash.<ref>{{Cite web |title=NZXT |url=https://nzxt.com/ |url-status=live |access-date=18 Mar 2025}}</ref><ref name=":1" /><ref name=":2" />

NZXT publicly stated many policy, website & marketing changes in response to the controversy and community backlash.<ref>{{Cite web |title=NZXT |url=https://nzxt.com/ |url-status=live |access-date=18 Mar 2025 |archive-url=http://web.archive.org/web/20260113123056/https://nzxt.com/ |archive-date=13 Jan 2026}}</ref><ref name=":1" /><ref name=":2" />

The company has addressed various concerns as of early December of 2024, with the release of an apologetic press release,<ref>{{Cite web |last=Fox |first=Jacob |date=5 Dec 2024 |title='I want to acknowledge that we messed up': NZXT addresses concerns about its controversial Flex gaming PC rental program and commits to taking action |url=https://www.pcgamer.com/hardware/gaming-pcs/i-want-to-acknowledge-that-we-messed-up-nzxt-addresses-concerns-about-its-controversial-flex-gaming-pc-rental-program-and-commits-to-taking-action/ |url-status=live |access-date=18 Mar 2025 |website=PCGamer}}</ref> as well as clarifying various alleged misconceptions about the program. Among the stated clarifications is the fact that users do not actually own the computers acquired through the program.<ref name=":2" /> The company also released a video about the subject on their official channel.<ref>{{Cite web |last=NZXT |date=5 Dec 2024 |title=Addressing Your NZXT Flex Subscription Concerns |url=https://www.youtube.com/watch?v=FSp5B--HKL4 |url-status=live |access-date=18 Mar 2025 |website=[[YouTube]]}}</ref>

The company has addressed various concerns as of early December of 2024, with the release of an apologetic press release,<ref>{{Cite web |last=Fox |first=Jacob |date=5 Dec 2024 |title='I want to acknowledge that we messed up': NZXT addresses concerns about its controversial Flex gaming PC rental program and commits to taking action |url=https://www.pcgamer.com/hardware/gaming-pcs/i-want-to-acknowledge-that-we-messed-up-nzxt-addresses-concerns-about-its-controversial-flex-gaming-pc-rental-program-and-commits-to-taking-action/ |url-status=live |access-date=18 Mar 2025 |website=PCGamer}}</ref> as well as clarifying various alleged misconceptions about the program. Among the stated clarifications is the fact that users do not actually own the computers acquired through the program.<ref name=":2" /> The company also released a video about the subject on their official channel.<ref>{{Cite web |last=NZXT |date=5 Dec 2024 |title=Addressing Your NZXT Flex Subscription Concerns |url=https://www.youtube.com/watch?v=FSp5B--HKL4 |url-status=live |access-date=18 Mar 2025 |website=[[YouTube]] |archive-url=https://preservetube.com/watch?v=FSp5B--HKL4 |archive-date=23 Feb 2026}}</ref>

==References==

@@ Line 10: / Line 10: @@
 |Website=https://nzxt.com/collection/flex
 }}
-'''NZXT Flex''' is a [[electronics leasing]] service launched in 2024 by [[NZXT]]  in partnership with Fragile (a Software company that provides "layered financing" and services on top of hardware subscriptions,<ref>{{Cite web |title=Fragile company profile |url=https://tracxn.com/d/companies/fragile/__IHcXfD8Mcy-IkjmKTBsCtGr0PzSjZve_Y147UR110MA |url-status=live |access-date=18 Mar 2025 |website=Tracxn}}</ref><ref name=":0">{{Cite web |title=Subscription Agreement |url=https://fragile.co/legal/subscription-agreement |url-status=live |access-date=18 Mar 2025 |website=Fragile}}</ref>) for its prebuilt, gaming-focused desktop computers.<ref name=":1">{{Cite web |date=31 Jul 2024 |title=NZXT Announces NZXT Flex a PC Gaming Subscription Service |url=https://nzxt.com/news/flex |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]]}}</ref> Customers can choose to rent a pre-built gaming computer from three monthly plans, based on their performance needs and budget, with three main tiers that each also offer a "Prime" upgrade option that includes higher spec components for an additional monthly upcharge. NZXT guarantees PC upgrades every two years and full warranty support.<ref>{{Cite web |title=Flex: Two Subscription PC |url=https://nzxt.com/flex/flex-two |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]]}}</ref>
+'''NZXT Flex''' is a [[electronics leasing]] service launched in 2024 by [[NZXT]]  in partnership with Fragile (a Software company that provides "layered financing" and services on top of hardware subscriptions,<ref>{{Cite web |title=Fragile company profile |url=https://tracxn.com/d/companies/fragile/__IHcXfD8Mcy-IkjmKTBsCtGr0PzSjZve_Y147UR110MA |url-status=live |access-date=18 Mar 2025 |website=Tracxn |archive-url=http://web.archive.org/web/20250708194616/https://tracxn.com/d/companies/fragile/__IHcXfD8Mcy-IkjmKTBsCtGr0PzSjZve_Y147UR110MA |archive-date=8 Jul 2025}}</ref><ref name=":0">{{Cite web |title=Subscription Agreement |url=https://fragile.co/legal/subscription-agreement |url-status=live |access-date=18 Mar 2025 |website=Fragile |archive-url=http://web.archive.org/web/20250329182709/https://fragile.co/legal/subscription-agreement |archive-date=29 Mar 2025}}</ref>) for its prebuilt, gaming-focused desktop computers.<ref name=":1">{{Cite web |date=31 Jul 2024 |title=NZXT Announces NZXT Flex a PC Gaming Subscription Service |url=https://nzxt.com/news/flex |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]] |archive-url=http://web.archive.org/web/20250404225809/https://nzxt.com/news/flex |archive-date=4 Apr 2025}}</ref> Customers can choose to rent a pre-built gaming computer from three monthly plans, based on their performance needs and budget, with three main tiers that each also offer a "Prime" upgrade option that includes higher spec components for an additional monthly upcharge. NZXT guarantees PC upgrades every two years and full warranty support.<ref>{{Cite web |title=Flex: Two Subscription PC |url=https://nzxt.com/flex/flex-two |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]] |archive-url=http://web.archive.org/web/20250224032725/https://nzxt.com/flex/flex-two |archive-date=24 Feb 2025}}</ref>
 [[File:Nzxt flex store page.png|alt=Nzxt flex store page|thumb|NZXT Flex store page]]
 ==Predatory pricing==
-The primary consumer complaint about the program related to its pricing, which was examined in detail by Gamer's Nexus.<ref name=":4">{{Cite web |last=@GamersNexus |date=1 Dec 2024 |title=Do Not Buy NZXT {{!}} Predatory, Evil Rental Computer Scam Investigated |url=https://www.youtube.com/watch?v=0pomC1CfpC0 |url-status=live |access-date=18 Mar 2025 |website=[[YouTube]]}}</ref><ref>{{Cite web |last=@GamersNexus |date=7 Dec 2024 |title=NZXT Says We're "Confused" |url=https://www.youtube.com/watch?v=DAANNGvMANM |url-status=live |access-date=18 Mar 2025 |website=[[YouTube]]}}</ref>
+The primary consumer complaint about the program related to its pricing, which was examined in detail by Gamer's Nexus.<ref name=":4">{{Cite web |last=@GamersNexus |date=1 Dec 2024 |title=Do Not Buy NZXT {{!}} Predatory, Evil Rental Computer Scam Investigated |url=https://www.youtube.com/watch?v=0pomC1CfpC0 |url-status=live |access-date=18 Mar 2025 |website=[[YouTube]]}} ([https://preservetube.com/watch?v=0pomC1CfpC0 Archived])</ref><ref>{{Cite web |last=@GamersNexus |date=7 Dec 2024 |title=NZXT Says We're "Confused" |url=https://www.youtube.com/watch?v=DAANNGvMANM |url-status=live |access-date=18 Mar 2025 |website=[[YouTube]] |archive-url=https://preservetube.com/watch?v=DAANNGvMANM |archive-date=23 Feb 2026}}</ref>
 NZXT FLEX rental cost was calculated by Gamer's Nexus and compared to competitors, along with credit cards (22% APR) and illegal predatory payday loans (103% APR).<ref name=":4" />
 [[File:Gamers nexus nzxt price comparison chart .png|alt=NZXT FLEX rental cost based on APR compared to competitors and illegal predatory payday loans|center|thumb|800x800px|NZXT FLEX rental cost based on APR compared to competitors and illegal predatory payday loans ]]
@@ Line 23: / Line 23: @@
 Despite NZXT stating in their ''December 4, 2024 [https://nzxt.com/news/nzxt-update-addressing-your-concerns-about-the-flex-subscription-program press release]'' that:
-"We are extending the dispute charges window from 60 days to 2 years and will comply with any regulations that provide longer dispute windows."<ref name=":2">{{Cite web |date=4 Dec 2024 |title=NZXT Update: Addressing Your Concerns About the Flex Subscription Program |url=https://nzxt.com/news/nzxt-update-addressing-your-concerns-about-the-flex-subscription-program |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]]}}</ref>
+"We are extending the dispute charges window from 60 days to 2 years and will comply with any regulations that provide longer dispute windows."<ref name=":2">{{Cite web |date=4 Dec 2024 |title=NZXT Update: Addressing Your Concerns About the Flex Subscription Program |url=https://nzxt.com/news/nzxt-update-addressing-your-concerns-about-the-flex-subscription-program |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]] |archive-url=http://web.archive.org/web/20250410115239/https://nzxt.com/news/nzxt-update-addressing-your-concerns-about-the-flex-subscription-program |archive-date=10 Apr 2025}}</ref>
 their agreement still states as of January 28th 2025, more than 55 days after the [https://nzxt.com/news/nzxt-update-addressing-your-concerns-about-the-flex-subscription-program press release] was last updated:
@@ Line 31: / Line 31: @@
 ===Inconsistent and misleading product specifications===
-NZXT has an option to either buy a prebuilt gaming PC, or rent one (Flex). NZXT listed the estimated FPS in various games as the same between the bought and rented PC's, despite swapping out hardware. For example, a bought "Player: Three Prime" model would come with an RTX 4090, while the rental version only comes with a 4080 SUPER.<ref name=":4" /><ref name=":3">{{Cite web |last=Roth |first=Emma |date=1 Dec 2024 |title=Gamers Nexus claims NZXT’s Flex PC rental program is a ‘scam’ |url=https://www.theverge.com/2024/12/1/24310181/nzxt-pc-rental-program-gamers-nexus-investigation |url-status=live |access-date=18 Mar 2025 |website=[[The Verge]]}}</ref><ref>{{Cite web |last=Benfell |first=Grace |date=2 Dec 2024 |title=New Video Claims NZXT PC Rental Program Is "A Scam," Company Says It's Looking Into It |url=https://www.gamespot.com/articles/new-video-claims-nzxt-pc-rental-program-is-a-scam-company-says-its-looking-into-it/1100-6528179/ |url-status=live |access-date=18 Mar 2025 |website=GameSpot}}</ref> These two GPUs have vastly different performance, with the 4090 having an average of +25% over the 4080 SUPER.<ref>{{Cite web |last=@areej |date=26 Apr 2024 |title=NVIDIA RTX 4080 vs 4080 Super vs 4090: 34 Benchmark Comparisons |url=https://hardwaretimes.com/nvidia-rtx-4080-vs-4080-super-vs-4090/ |url-status=live |access-date=18 Mar 2025 |website=HardwareTimes}}</ref>
+NZXT has an option to either buy a prebuilt gaming PC, or rent one (Flex). NZXT listed the estimated FPS in various games as the same between the bought and rented PC's, despite swapping out hardware. For example, a bought "Player: Three Prime" model would come with an RTX 4090, while the rental version only comes with a 4080 SUPER.<ref name=":4" /><ref name=":3">{{Cite web |last=Roth |first=Emma |date=1 Dec 2024 |title=Gamers Nexus claims NZXT’s Flex PC rental program is a ‘scam’ |url=https://www.theverge.com/2024/12/1/24310181/nzxt-pc-rental-program-gamers-nexus-investigation |url-status=live |access-date=18 Mar 2025 |website=[[The Verge]] |archive-url=http://web.archive.org/web/20251212160155/https://www.theverge.com/2024/12/1/24310181/nzxt-pc-rental-program-gamers-nexus-investigation |archive-date=12 Dec 2025}}</ref><ref>{{Cite web |last=Benfell |first=Grace |date=2 Dec 2024 |title=New Video Claims NZXT PC Rental Program Is "A Scam," Company Says It's Looking Into It |url=https://www.gamespot.com/articles/new-video-claims-nzxt-pc-rental-program-is-a-scam-company-says-its-looking-into-it/1100-6528179/ |url-status=live |access-date=18 Mar 2025 |website=GameSpot |archive-url=http://web.archive.org/web/20251006071611/https://www.gamespot.com/articles/new-video-claims-nzxt-pc-rental-program-is-a-scam-company-says-its-looking-into-it/1100-6528179/ |archive-date=6 Oct 2025}}</ref> These two GPUs have vastly different performance, with the 4090 having an average of +25% over the 4080 SUPER.<ref>{{Cite web |last=@areej |date=26 Apr 2024 |title=NVIDIA RTX 4080 vs 4080 Super vs 4090: 34 Benchmark Comparisons |url=https://hardwaretimes.com/nvidia-rtx-4080-vs-4080-super-vs-4090/ |url-status=live |access-date=18 Mar 2025 |website=HardwareTimes |archive-url=http://web.archive.org/web/20250708194616/https://hardwaretimes.com/nvidia-rtx-4080-vs-4080-super-vs-4090/ |archive-date=8 Jul 2025}}</ref>
@@ Line 50: / Line 50: @@
 ==NZXT's Response==
 [[File:Nzxt changes it's advertisng language.png|alt=Nzxt changes its advertisng language|center|thumb|800x800px|Nzxt changes it's advertising language]]
-NZXT publicly stated many policy, website & marketing changes in response to the controversy and community backlash.<ref>{{Cite web |title=NZXT |url=https://nzxt.com/ |url-status=live |access-date=18 Mar 2025}}</ref><ref name=":1" /><ref name=":2" /> <!-- Which ones? Don't use ref as a "read more here", always list them and then add refs to what you list... -->
+NZXT publicly stated many policy, website & marketing changes in response to the controversy and community backlash.<ref>{{Cite web |title=NZXT |url=https://nzxt.com/ |url-status=live |access-date=18 Mar 2025 |archive-url=http://web.archive.org/web/20260113123056/https://nzxt.com/ |archive-date=13 Jan 2026}}</ref><ref name=":1" /><ref name=":2" /> <!-- Which ones? Don't use ref as a "read more here", always list them and then add refs to what you list... -->
-The company has addressed various concerns as of early December of 2024, with the release of an apologetic press release,<ref>{{Cite web |last=Fox |first=Jacob |date=5 Dec 2024 |title='I want to acknowledge that we messed up': NZXT addresses concerns about its controversial Flex gaming PC rental program and commits to taking action |url=https://www.pcgamer.com/hardware/gaming-pcs/i-want-to-acknowledge-that-we-messed-up-nzxt-addresses-concerns-about-its-controversial-flex-gaming-pc-rental-program-and-commits-to-taking-action/ |url-status=live |access-date=18 Mar 2025 |website=PCGamer}}</ref> as well as clarifying various alleged misconceptions about the program. Among the stated clarifications is the fact that users do not actually own the computers acquired through the program.<ref name=":2" /> The company also released a video about the subject on their official channel.<ref>{{Cite web |last=NZXT |date=5 Dec 2024 |title=Addressing Your NZXT Flex Subscription Concerns |url=https://www.youtube.com/watch?v=FSp5B--HKL4 |url-status=live |access-date=18 Mar 2025 |website=[[YouTube]]}}</ref>
+The company has addressed various concerns as of early December of 2024, with the release of an apologetic press release,<ref>{{Cite web |last=Fox |first=Jacob |date=5 Dec 2024 |title='I want to acknowledge that we messed up': NZXT addresses concerns about its controversial Flex gaming PC rental program and commits to taking action |url=https://www.pcgamer.com/hardware/gaming-pcs/i-want-to-acknowledge-that-we-messed-up-nzxt-addresses-concerns-about-its-controversial-flex-gaming-pc-rental-program-and-commits-to-taking-action/ |url-status=live |access-date=18 Mar 2025 |website=PCGamer}}</ref> as well as clarifying various alleged misconceptions about the program. Among the stated clarifications is the fact that users do not actually own the computers acquired through the program.<ref name=":2" /> The company also released a video about the subject on their official channel.<ref>{{Cite web |last=NZXT |date=5 Dec 2024 |title=Addressing Your NZXT Flex Subscription Concerns |url=https://www.youtube.com/watch?v=FSp5B--HKL4 |url-status=live |access-date=18 Mar 2025 |website=[[YouTube]] |archive-url=https://preservetube.com/watch?v=FSp5B--HKL4 |archive-date=23 Feb 2026}}</ref>
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