Peloton removes Just Run feature: Difference between revisions

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Peloton sells high-end fitness equipment, which combines hardware with digital fitness programs offered through a subscription service. The Tread+ treadmill, priced at over $4,000, and the Tread treadmill, marketed as premium exercise machines, had previously allowed customers to use basic treadmill functions, including the "Just Run" feature, without a subscription.<ref name=":0">{{Cite web |last=Kan |first=Michael |date=10 Aug 2021 |title=Peloton Restores Free 'Just Run' Feature for Its Treadmill |url=https://www.pcmag.com/news/peloton-axes-free-just-run-feature-from-treadmill-bricking-it-for-non-subscribers |url-status=live |archive-url=https://web.archive.org/web/20241210095327/https://www.pcmag.com/news/peloton-axes-free-just-run-feature-from-treadmill-bricking-it-for-non-subscribers |archive-date=10 Dec 2024 |access-date=19 Apr 2025 |website=PC Mag}}</ref>

In May 2021, following reports of injuries to children, Peloton issued a voluntary recall of its Tread+ and Tread models in collaboration with the US [[Consumer Product Safety Commission]] (CPSC). To address safety concerns, Peloton introduced a new feature, Tread Lock, which required users to enter a passcode to prevent unauthorized access.<ref name=":1">{{Cite web |date=5 May 2021 |title=CPSC and Peloton Announce: Recall of Tread+ Treadmills After One Child Death and 70 Incidents; Recall of Tread Treadmills Due to Risk of Injury |url=https://www.onepeloton.com/press/articles/tread-and-tread-recall |url-status=live |access-date=19 Apr 2025 |website=[[Peloton]]}}</ref> However, this change also removed access to "Just Run" for non-subscribers, effectively locking users out of basic functionality unless they paid a $39 monthly fee.

In May 2021, following reports of injuries to children, Peloton issued a voluntary recall of its Tread+ and Tread models in collaboration with the US [[Consumer Product Safety Commission]] (CPSC). To address safety concerns, Peloton introduced a new feature, Tread Lock, which required users to enter a passcode to prevent unauthorized access.<ref name=":1">{{Cite web |date=5 May 2021 |title=CPSC and Peloton Announce: Recall of Tread+ Treadmills After One Child Death and 70 Incidents; Recall of Tread Treadmills Due to Risk of Injury |url=https://www.onepeloton.com/press/articles/tread-and-tread-recall |url-status=live |access-date=19 Apr 2025 |website=[[Peloton]] |archive-url=http://web.archive.org/web/20251122024140/https://www.onepeloton.com/press/articles/tread-and-tread-recall |archive-date=22 Nov 2025}}</ref> However, this change also removed access to "Just Run" for non-subscribers, effectively locking users out of basic functionality unless they paid a $39 monthly fee.

==The incident==

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 Peloton sells high-end fitness equipment, which combines hardware with digital fitness programs offered through a subscription service. The Tread+ treadmill, priced at over $4,000, and the Tread treadmill, marketed as premium exercise machines, had previously allowed customers to use basic treadmill functions, including the "Just Run" feature, without a subscription.<ref name=":0">{{Cite web |last=Kan |first=Michael |date=10 Aug 2021 |title=Peloton Restores Free 'Just Run' Feature for Its Treadmill |url=https://www.pcmag.com/news/peloton-axes-free-just-run-feature-from-treadmill-bricking-it-for-non-subscribers |url-status=live |archive-url=https://web.archive.org/web/20241210095327/https://www.pcmag.com/news/peloton-axes-free-just-run-feature-from-treadmill-bricking-it-for-non-subscribers |archive-date=10 Dec 2024 |access-date=19 Apr 2025 |website=PC Mag}}</ref>
-In May 2021, following reports of injuries to children, Peloton issued a voluntary recall of its Tread+ and Tread models in collaboration with the US [[Consumer Product Safety Commission]] (CPSC). To address safety concerns, Peloton introduced a new feature, Tread Lock, which required users to enter a passcode to prevent unauthorized access.<ref name=":1">{{Cite web |date=5 May 2021 |title=CPSC and Peloton Announce: Recall of Tread+ Treadmills After One Child Death and 70 Incidents; Recall of Tread Treadmills Due to Risk of Injury |url=https://www.onepeloton.com/press/articles/tread-and-tread-recall |url-status=live |access-date=19 Apr 2025 |website=[[Peloton]]}}</ref> However, this change also removed access to "Just Run" for non-subscribers, effectively locking users out of basic functionality unless they paid a $39 monthly fee.
+In May 2021, following reports of injuries to children, Peloton issued a voluntary recall of its Tread+ and Tread models in collaboration with the US [[Consumer Product Safety Commission]] (CPSC). To address safety concerns, Peloton introduced a new feature, Tread Lock, which required users to enter a passcode to prevent unauthorized access.<ref name=":1">{{Cite web |date=5 May 2021 |title=CPSC and Peloton Announce: Recall of Tread+ Treadmills After One Child Death and 70 Incidents; Recall of Tread Treadmills Due to Risk of Injury |url=https://www.onepeloton.com/press/articles/tread-and-tread-recall |url-status=live |access-date=19 Apr 2025 |website=[[Peloton]] |archive-url=http://web.archive.org/web/20251122024140/https://www.onepeloton.com/press/articles/tread-and-tread-recall |archive-date=22 Nov 2025}}</ref> However, this change also removed access to "Just Run" for non-subscribers, effectively locking users out of basic functionality unless they paid a $39 monthly fee.
 ==The incident==