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Razer Pro Click and Pro Click Mini: Difference between revisions

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==Consumer impact summary==
==Consumer impact summary==
===User account required to configure devices===
===User account required to configure devices===
One compelling selling point of Razer gear and their computer mice is customization of the devices. This can be done through the Synapse software<ref>{{Cite web |title=Synapse 4 |url=https://www.razer.com/synapse-4 |url-status=live |archive-url=https://web.archive.org/web/20250421162457/https://www.razer.com/synapse-4 |archive-date=2025-04-21 |access-date=2025-04-19 |website=Razer.com}}</ref>. As of April 2025, there is no convenient way of using the Synapse software on Windows without having to create a user account and being connected to the internet<ref>{{Cite web |title=Synapse 3.0 Offline mode |url=https://insider.razer.com/razer-synapse-3-29/synapse-3-0-offline-mode-38431 |url-status=live |archive-url=https://web.archive.org/web/20250421162254/https://insider.razer.com/razer-synapse-3-29/synapse-3-0-offline-mode-38431 |archive-date=2025-04-21 |access-date=2025-04-19 |website=Insider.Razer.com}}</ref>. There may have been ways to circumvent this in the past<ref>{{Cite web |date=2018 |title=Synapse without a login |url=https://www.reddit.com/r/razer/comments/978py2/synapse_without_a_log_in/ |access-date=2025-04-19 |website=Reddit.com}}</ref>. Version 3.5.1215.121019 (released in 2020) seems to work with limited functionality with a "Guest" account (no login), which still allows for a full configuration of the devices<ref>Own user experience.</ref>. For Linux, there is an open source alternative for the software<ref>{{Cite web |title=OpenRazer Features |url=https://openrazer.github.io/ |url-status=live |archive-url=https://web.archive.org/web/20250403044347/https://openrazer.github.io/ |archive-date=2025-04-03 |access-date=2025-04-19 |website=OpenRazer.Github.io}}</ref>. A Windows port of this Linux software exists, but as of April 2025 the files have not been updated for at least four years<ref>{{Cite web |title=OpenRazer win32 |url=https://github.com/CalcProgrammer1/openrazer-win32 |url-status=live |archive-url=https://web.archive.org/web/20250421163507/https://github.com/CalcProgrammer1/openrazer-win32 |archive-date=2025-04-21 |access-date=2025-04-19 |website=Github.com/CalcProgrammer1}}</ref> (the port might still work regardless).
One compelling selling point of Razer gear and their computer mice is customization of the devices. This can be done through the Synapse software<ref>{{Cite web |title=Synapse 4 |url=https://www.razer.com/synapse-4 |url-status=live |archive-url=https://web.archive.org/web/20250421162457/https://www.razer.com/synapse-4 |archive-date=2025-04-21 |access-date=2025-04-19 |website=Razer.com}}</ref>. As of April 2025, there is no convenient way of using the Synapse software on Windows without having to create a user account and being connected to the internet<ref>{{Cite web |title=Synapse 3.0 Offline mode |url=https://insider.razer.com/razer-synapse-3-29/synapse-3-0-offline-mode-38431 |url-status=live |archive-url=https://web.archive.org/web/20250421162254/https://insider.razer.com/razer-synapse-3-29/synapse-3-0-offline-mode-38431 |archive-date=2025-04-21 |access-date=2025-04-19 |website=Insider.Razer.com}}</ref>. There may have been ways to circumvent this in the past<ref>{{Cite web |date=2018 |title=Synapse without a login |url=https://www.reddit.com/r/razer/comments/978py2/synapse_without_a_log_in/ |access-date=2025-04-19 |website=Reddit.com |archive-url=http://web.archive.org/web/20240325015017/https://old.reddit.com/r/razer/comments/978py2/synapse_without_a_log_in/ |archive-date=25 Mar 2024}}</ref>. Version 3.5.1215.121019 (released in 2020) seems to work with limited functionality with a "Guest" account (no login), which still allows for a full configuration of the devices<ref>Own user experience.</ref>. For Linux, there is an open source alternative for the software<ref>{{Cite web |title=OpenRazer Features |url=https://openrazer.github.io/ |url-status=live |archive-url=https://web.archive.org/web/20250403044347/https://openrazer.github.io/ |archive-date=2025-04-03 |access-date=2025-04-19 |website=OpenRazer.Github.io}}</ref>. A Windows port of this Linux software exists, but as of April 2025 the files have not been updated for at least four years<ref>{{Cite web |title=OpenRazer win32 |url=https://github.com/CalcProgrammer1/openrazer-win32 |url-status=live |archive-url=https://web.archive.org/web/20250421163507/https://github.com/CalcProgrammer1/openrazer-win32 |archive-date=2025-04-21 |access-date=2025-04-19 |website=Github.com/CalcProgrammer1}}</ref> (the port might still work regardless).
===Bluetooth functionality breaks due to supposed firmware error===
===Bluetooth functionality breaks due to supposed firmware error===
It has been reported on many occasions, that the Bluetooth functionality of the Pro Click and Pro Click Mini devices can easily break during normal use.  
It has been reported on many occasions, that the Bluetooth functionality of the Pro Click and Pro Click Mini devices can easily break during normal use.  
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As of April 2025, there is no official statement by Razer regarding this issue. Customer requests are seemingly answered, but end with no solution to the bug other than replacement devices (which may break again soon after).
As of April 2025, there is no official statement by Razer regarding this issue. Customer requests are seemingly answered, but end with no solution to the bug other than replacement devices (which may break again soon after).


<ref>{{Cite web |title=Razer Pro Click Bluetooth issue |url=https://insider.razer.com/mice-and-surfaces-9/razer-pro-click-bluetooth-issue-69899 |url-status=live |archive-url=https://web.archive.org/web/20250421164617/https://insider.razer.com/mice-and-surfaces-9/razer-pro-click-bluetooth-issue-69899 |archive-date=2025-04-21 |access-date=2025-04-19 |website=Insider.Razer.com}}</ref><ref>{{Cite web |title=Pro Click Mini Bluetooth unable to enter pairing mode |url=https://insider.razer.com/mice-and-surfaces-9/pro-click-mini-bluetooth-unable-to-enter-pairing-mode-48340 |url-status=live |archive-url=https://web.archive.org/web/20250421165003/https://insider.razer.com/mice-and-surfaces-9/pro-click-mini-bluetooth-unable-to-enter-pairing-mode-48340 |archive-date=2025-04-21 |access-date=2025-04-19 |website=Insider.Razer.com}}</ref><ref>{{Cite web |title=Razer Click Pro Mini Bluetooth not working |url=https://insider.razer.com/mice-and-surfaces-9/razer-click-pro-mini-bluetooth-not-working-60217 |url-status=live |archive-url=https://web.archive.org/web/20250421165053/https://insider.razer.com/mice-and-surfaces-9/razer-click-pro-mini-bluetooth-not-working-60217 |archive-date=2025-04-21 |access-date=2025-04-19 |website=Insider.Razer.com}}</ref><ref>{{Cite web |title=A fix for the known pairing Bluetooth issue of the Razer Pro Click |url=https://www.reddit.com/r/razer/comments/17ss4k9/a_fix_for_the_known_pairing_bluetooth_issue_of/ |access-date=2025-04-19 |website=Reddit.com}}</ref><ref>Confirmed through self-conducted troubleshooting.</ref>
<ref>{{Cite web |title=Razer Pro Click Bluetooth issue |url=https://insider.razer.com/mice-and-surfaces-9/razer-pro-click-bluetooth-issue-69899 |url-status=live |archive-url=https://web.archive.org/web/20250421164617/https://insider.razer.com/mice-and-surfaces-9/razer-pro-click-bluetooth-issue-69899 |archive-date=2025-04-21 |access-date=2025-04-19 |website=Insider.Razer.com}}</ref><ref>{{Cite web |title=Pro Click Mini Bluetooth unable to enter pairing mode |url=https://insider.razer.com/mice-and-surfaces-9/pro-click-mini-bluetooth-unable-to-enter-pairing-mode-48340 |url-status=live |archive-url=https://web.archive.org/web/20250421165003/https://insider.razer.com/mice-and-surfaces-9/pro-click-mini-bluetooth-unable-to-enter-pairing-mode-48340 |archive-date=2025-04-21 |access-date=2025-04-19 |website=Insider.Razer.com}}</ref><ref>{{Cite web |title=Razer Click Pro Mini Bluetooth not working |url=https://insider.razer.com/mice-and-surfaces-9/razer-click-pro-mini-bluetooth-not-working-60217 |url-status=live |archive-url=https://web.archive.org/web/20250421165053/https://insider.razer.com/mice-and-surfaces-9/razer-click-pro-mini-bluetooth-not-working-60217 |archive-date=2025-04-21 |access-date=2025-04-19 |website=Insider.Razer.com}}</ref><ref>{{Cite web |title=A fix for the known pairing Bluetooth issue of the Razer Pro Click |url=https://www.reddit.com/r/razer/comments/17ss4k9/a_fix_for_the_known_pairing_bluetooth_issue_of/ |access-date=2025-04-19 |website=Reddit.com |archive-url=http://web.archive.org/web/20231111213522/https://old.reddit.com/r/razer/comments/17ss4k9/a_fix_for_the_known_pairing_bluetooth_issue_of/ |archive-date=11 Nov 2023}}</ref><ref>Confirmed through self-conducted troubleshooting.</ref>


==References==
==References==
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