Talk:Pixel 4a Battery Performance Program: Difference between revisions
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Maybe you could ask those users to provide a copy of the support conversation? Google support gives you the option to send you a copy of the whole chat log at the end of each support request | Maybe you could ask those users to provide a copy of the support conversation? Google support gives you the option to send you a copy of the whole chat log at the end of each support request | ||
21/01/25 - Anonymous user again here | |||
10 days ago, I asked iFixit support whether the batteries they are currently selling are some sort of newer batch that isn't affected by this problem or not | |||
their response: sorry for the late reply, it took us a while to figure this one out, "The issue is with the device itself and not the batteries, We suggest you go through Google to see if your device is impacted" | |||
this means two things: | |||
A. this "replace your battery" thingy doesn't make any sense, as the issue is with the device's construction (like samsung figured out in the end with the note 7) | |||
or (more likely imo) | |||
B. Google's communication keeps being ass, even to its parts providers | |||
the fact that iFixit has no idea if the batteries they are currently selling, or recently sold, are affected by a problem makes Google look pretty bad here, I was expecting them to have contacted iFixit already on the sixth of january but nope, I am giving them the news | |||
this whole situation keeps getting more and more absurd | |||