Turkcell Superonline: Difference between revisions

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[https://superonline.net Turkcell Superonline] is a [https://www.turkcell.com.tr/ Turkcell] subsidiary that provides various telecommunications services, primarily fibre internet (it's an [[internet service provider]] (ISP)), over its own infrastructure.<ref>[https://www.superonline.net/wholesale/overview/company-brief Turkcell Superonline Company Brief] ([http://web.archive.org/web/20251214161113/https://www.superonline.net/wholesale/overview/company-brief Archived])</ref> Superonline is offering fibre broadband in 28 cities.<ref>[https://www.edgeir.com/turkcell-boosts-streaming-experience-in-turkey-with-qwilts-edge-cloud-and-cisco-infrastructure-20240222 Turkcell Boosts Streaming Experience with Qwilt's Edge Cloud] ([http://web.archive.org/web/20251014045034/https://www.edgeir.com/turkcell-boosts-streaming-experience-in-turkey-with-qwilts-edge-cloud-and-cisco-infrastructure-20240222 Archived])</ref> Superonline has been recognized as the "Fastest Growing ICT Company for the last 3 years" according to ICT500/Turkey listings.<ref>[https://cloudscene.com/service-provider/turkcell-superonline Turkcell Superonline - Cloudscene Profile] ([http://web.archive.org/web/20250712003348/https://cloudscene.com/service-provider/turkcell-superonline Archived])</ref>

As of Q1 2019, Turkcell has 41.6% of all mobile phone users in Turkey.<ref>[https://en.wikipedia.org/wiki/Turkcell Turkcell - Wikipedia]</ref> In October 2020, TVF Bilgi Teknolojileri Iletisim Hizmetleri Yatirim Sanayi ve Ticaret A.S. a subsidiary of Turkey Wealth Fund, the wealth fund of the Republic of Turkey, acquired control of 26.2% of Turkcell.<ref>[https://www.tvf.com.tr/en/contact/disclosures/2020/turkiye-wealth-fund-agrees-to-acquire-control-of-turkcell Türkiye Wealth Fund Agrees to Acquire Control of Turkcell] ([http://web.archive.org/web/20251211220028/https://www.tvf.com.tr/en/contact/disclosures/2020/turkiye-wealth-fund-agrees-to-acquire-control-of-turkcell Archived])</ref>

As of Q1 2019, Turkcell has 41.6% of all mobile phone users in Turkey.<ref>[https://en.wikipedia.org/wiki/Turkcell Turkcell - Wikipedia] ([http://web.archive.org/web/20260115165324/https://en.wikipedia.org/wiki/Turkcell Archived])</ref> In October 2020, TVF Bilgi Teknolojileri Iletisim Hizmetleri Yatirim Sanayi ve Ticaret A.S. a subsidiary of Turkey Wealth Fund, the wealth fund of the Republic of Turkey, acquired control of 26.2% of Turkcell.<ref>[https://www.tvf.com.tr/en/contact/disclosures/2020/turkiye-wealth-fund-agrees-to-acquire-control-of-turkcell Türkiye Wealth Fund Agrees to Acquire Control of Turkcell] ([http://web.archive.org/web/20251211220028/https://www.tvf.com.tr/en/contact/disclosures/2020/turkiye-wealth-fund-agrees-to-acquire-control-of-turkcell Archived])</ref>

==Consumer-impact summary==

User freedom faces substantial restrictions as Turkey implements internet policies that affect all ISPs including Superonline, with the government's [https://www.btk.gov.tr Information and Communication Technologies Authority (BTK)] collecting user data regularly including location data, browsing history, and messaging communications.<ref>{{cite web |date=10 October 2023 |title=Turkey: Freedom on the Net 2023 |url=https://freedomhouse.org/country/turkey/freedom-net/2023 |archive-url=http://web.archive.org/web/20260120013415/https://freedomhouse.org/country/turkey/freedom-net/2023 |archive-date=20 Jan 2026|access-date=3 June 2025 |website=Freedom House |publisher=Freedom House}}</ref> According to Freedom House's assessment, Turkey's internet status is classified as "Not Free" with extensive government control over digital communications affecting service providers like Superonline.<ref>{{cite web |date=31 March 2025 |title=Turkey Overview |url=https://freedomhouse.org/country/turkey |archive-url=http://web.archive.org/web/20260107043428/https://freedomhouse.org/country/turkey |archive-date=7 Jan 2026|access-date=3 June 2025 |website=Freedom House |publisher=Freedom House}}</ref>

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===PPPoE/WAN Password Restrictions===

[[File:HG255S Turkcell.png|thumb|Picture of HG255S modem provided by Turkcell Superonline]]

Turkcell Superonline does not disclose the PPPoE/WAN username and password of its users. This restricts the freedom of users to use their own modems instead of the modems rented to them by Superonline. Although some users try to obtain this password through various methods, it is reported to be very difficult or impossible to obtain, especially for some modem models (e.g. HG255s). It is stated by users that even if the PPPoE username and password are known, the ISP must register the MAC address of the new modem in its system, otherwise the modem cannot be used. This can be bypassed by cloning rented modems MAC addresses.<ref>[https://openwrt.org/docs/guide-user/network/wan/isp-configurations OpenWrt Wiki - ISP Configurations]</ref>

Turkcell Superonline does not disclose the PPPoE/WAN username and password of its users. This restricts the freedom of users to use their own modems instead of the modems rented to them by Superonline. Although some users try to obtain this password through various methods, it is reported to be very difficult or impossible to obtain, especially for some modem models (e.g. HG255s). It is stated by users that even if the PPPoE username and password are known, the ISP must register the MAC address of the new modem in its system, otherwise the modem cannot be used. This can be bypassed by cloning rented modems MAC addresses.<ref>[https://openwrt.org/docs/guide-user/network/wan/isp-configurations OpenWrt Wiki - ISP Configurations] ([http://web.archive.org/web/20260114003215/https://openwrt.org/docs/guide-user/network/wan/isp-configurations Archived])</ref>

===Disabling Root Accounts and Firmware Restrictions===

[[File:RouterUINoOptions.png|thumb|Superonline Removes the Backup and Update Options from the Modem Interface]]

@@ Line 10: / Line 10: @@
 [https://superonline.net Turkcell Superonline] is a [https://www.turkcell.com.tr/ Turkcell] subsidiary that provides various telecommunications services, primarily fibre internet (it's an [[internet service provider]] (ISP)), over its own infrastructure.<ref>[https://www.superonline.net/wholesale/overview/company-brief Turkcell Superonline Company Brief] ([http://web.archive.org/web/20251214161113/https://www.superonline.net/wholesale/overview/company-brief Archived])</ref> Superonline is offering fibre broadband in 28 cities.<ref>[https://www.edgeir.com/turkcell-boosts-streaming-experience-in-turkey-with-qwilts-edge-cloud-and-cisco-infrastructure-20240222 Turkcell Boosts Streaming Experience with Qwilt's Edge Cloud] ([http://web.archive.org/web/20251014045034/https://www.edgeir.com/turkcell-boosts-streaming-experience-in-turkey-with-qwilts-edge-cloud-and-cisco-infrastructure-20240222 Archived])</ref> Superonline has been recognized as the "Fastest Growing ICT Company for the last 3 years" according to ICT500/Turkey listings.<ref>[https://cloudscene.com/service-provider/turkcell-superonline Turkcell Superonline - Cloudscene Profile] ([http://web.archive.org/web/20250712003348/https://cloudscene.com/service-provider/turkcell-superonline Archived])</ref>
-As of Q1 2019, Turkcell has 41.6% of all mobile phone users in Turkey.<ref>[https://en.wikipedia.org/wiki/Turkcell Turkcell - Wikipedia]</ref> In October 2020, TVF Bilgi Teknolojileri Iletisim Hizmetleri Yatirim Sanayi ve Ticaret A.S. a subsidiary of Turkey Wealth Fund, the wealth fund of the Republic of Turkey, acquired control of 26.2% of Turkcell.<ref>[https://www.tvf.com.tr/en/contact/disclosures/2020/turkiye-wealth-fund-agrees-to-acquire-control-of-turkcell Türkiye Wealth Fund Agrees to Acquire Control of Turkcell] ([http://web.archive.org/web/20251211220028/https://www.tvf.com.tr/en/contact/disclosures/2020/turkiye-wealth-fund-agrees-to-acquire-control-of-turkcell Archived])</ref>
+As of Q1 2019, Turkcell has 41.6% of all mobile phone users in Turkey.<ref>[https://en.wikipedia.org/wiki/Turkcell Turkcell - Wikipedia] ([http://web.archive.org/web/20260115165324/https://en.wikipedia.org/wiki/Turkcell Archived])</ref> In October 2020, TVF Bilgi Teknolojileri Iletisim Hizmetleri Yatirim Sanayi ve Ticaret A.S. a subsidiary of Turkey Wealth Fund, the wealth fund of the Republic of Turkey, acquired control of 26.2% of Turkcell.<ref>[https://www.tvf.com.tr/en/contact/disclosures/2020/turkiye-wealth-fund-agrees-to-acquire-control-of-turkcell Türkiye Wealth Fund Agrees to Acquire Control of Turkcell] ([http://web.archive.org/web/20251211220028/https://www.tvf.com.tr/en/contact/disclosures/2020/turkiye-wealth-fund-agrees-to-acquire-control-of-turkcell Archived])</ref>
 ==Consumer-impact summary==
 User freedom faces substantial restrictions as Turkey implements internet policies that affect all ISPs including Superonline, with the government's [https://www.btk.gov.tr Information and Communication Technologies Authority (BTK)] collecting user data regularly including location data, browsing history, and messaging communications.<ref>{{cite web |date=10 October 2023 |title=Turkey: Freedom on the Net 2023 |url=https://freedomhouse.org/country/turkey/freedom-net/2023 |archive-url=http://web.archive.org/web/20260120013415/https://freedomhouse.org/country/turkey/freedom-net/2023 |archive-date=20 Jan 2026|access-date=3 June 2025 |website=Freedom House |publisher=Freedom House}}</ref> According to Freedom House's assessment, Turkey's internet status is classified as "Not Free" with extensive government control over digital communications affecting service providers like Superonline.<ref>{{cite web |date=31 March 2025 |title=Turkey Overview |url=https://freedomhouse.org/country/turkey |archive-url=http://web.archive.org/web/20260107043428/https://freedomhouse.org/country/turkey |archive-date=7 Jan 2026|access-date=3 June 2025 |website=Freedom House |publisher=Freedom House}}</ref>
@@ Line 38: / Line 38: @@
 ===PPPoE/WAN Password Restrictions===
 [[File:HG255S Turkcell.png|thumb|Picture of HG255S modem provided by Turkcell Superonline]]
-Turkcell Superonline does not disclose the PPPoE/WAN username and password of its users. This restricts the freedom of users to use their own modems instead of the modems rented to them by Superonline. Although some users try to obtain this password through various methods, it is reported to be very difficult or impossible to obtain, especially for some modem models (e.g. HG255s). It is stated by users that even if the PPPoE username and password are known, the ISP must register the MAC address of the new modem in its system, otherwise the modem cannot be used. This can be bypassed by cloning rented modems MAC addresses.<ref>[https://openwrt.org/docs/guide-user/network/wan/isp-configurations OpenWrt Wiki - ISP Configurations]</ref>
+Turkcell Superonline does not disclose the PPPoE/WAN username and password of its users. This restricts the freedom of users to use their own modems instead of the modems rented to them by Superonline. Although some users try to obtain this password through various methods, it is reported to be very difficult or impossible to obtain, especially for some modem models (e.g. HG255s). It is stated by users that even if the PPPoE username and password are known, the ISP must register the MAC address of the new modem in its system, otherwise the modem cannot be used. This can be bypassed by cloning rented modems MAC addresses.<ref>[https://openwrt.org/docs/guide-user/network/wan/isp-configurations OpenWrt Wiki - ISP Configurations] ([http://web.archive.org/web/20260114003215/https://openwrt.org/docs/guide-user/network/wan/isp-configurations Archived])</ref>
 ===Disabling Root Accounts and Firmware Restrictions===
 [[File:RouterUINoOptions.png|thumb|Superonline Removes the Backup and Update Options from the Modem Interface]]