KPN mandatory SMS authentication: Difference between revisions
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Community reports confirm that KPN support advises users in such cases to obtain a local mobile device or contact support to regain access. The policy has been systemically applied across the customer base, demonstrating it is a corporate-wide requirement rather than isolated incidents. (KPN Community | Community reports confirm that KPN support advises users in such cases to obtain a local mobile device or contact support to regain access. The policy has been systemically applied across the customer base, demonstrating it is a corporate-wide requirement rather than isolated incidents. (KPN Community | ||
KPN’s response | |||
KPN has stated that SMS is the most widely accessible method for two-step verification and that other authentication channels are being evaluated. No public timeline has been provided for the rollout of alternatives such as landline OTP, app-based authenticators, or hardware tokens. (Security.nl | |||
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==Lawsuit== | ==Lawsuit== | ||