Netflix stream-quality controversy: Difference between revisions
fleshed out article more, but it's a mess. |
→Key Issues: subsections |
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== Key Issues == | == Key Issues == | ||
===Lack of Transparency=== | |||
* The TOS does not explicitly list supported hardware | * The TOS does not explicitly list supported hardware | ||
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* No direct way to determine if a device is "Netflix ready" | * No direct way to determine if a device is "Netflix ready" | ||
===Buried Information=== | |||
* The only time you see there are any limitations is in incredibly small font, on the bottom of the page where you choose a plan | * The only time you see there are any limitations is in incredibly small font, on the bottom of the page where you choose a plan | ||
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* Users must scroll to the bottom to even be linked to a document that explains the limitations | * Users must scroll to the bottom to even be linked to a document that explains the limitations | ||
===Inadequate Disclosure=== | |||
* Section 4.9 deflects responsibility by telling users to '''"look solely to the entity that manufactured and/or sold you the Netflix ready device"'''; without providing any information to you, or the manufacturer of your computer/operating system, on what prerequisites exist for that device to receive a 4k stream from netflix. | * Section 4.9 deflects responsibility by telling users to '''"look solely to the entity that manufactured and/or sold you the Netflix ready device"'''; without providing any information to you, or the manufacturer of your computer/operating system, on what prerequisites exist for that device to receive a 4k stream from netflix. | ||