SquidthePlummer (talk | contribs)
send help
SquidthePlummer (talk | contribs)
added stub notice
Line 1: Line 1:
{{CompanyCargo
{{StubNotice}}{{CompanyCargo
|Founded=1993-07-13
|Founded=1993-07-13
|Industry=Food
|Industry=Food
Line 5: Line 5:
|Type=Public
|Type=Public
|Website=http://chipotle.com/
|Website=http://chipotle.com/
}}Founded in 1993 by Steve Ells, [[wikipedia:Chipotle_Mexican_Grill#Pizzeria_Locale|Chipotle Mexican Grill, Inc.]](also referred as Chipotle) is an American chain of [[wikipedia:Fast_casual|fast casual]] restaurants primary serving burritos and bowls across over 4000 locations globally.
}}Founded in 1993 by Steve Ells, [[wikipedia:Chipotle_Mexican_Grill#Pizzeria_Locale|Chipotle Mexican Grill, Inc.]](also referred as Chipotle) is an American chain of [[wikipedia:Fast_casual|fast casual]] restaurants primary serving burritos and bowls across over 4000 locations globally.  


==Consumer-impact summary==
==Consumer-impact summary==
Line 13: Line 13:
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].


=== Chipotle Used Customers Faces without their consent (2006) ===
===Chipotle Used Customers Faces without their consent (2006)===
https://www.thetakeout.com/1697181/shady-things-about-chipotle/
https://www.thetakeout.com/1697181/shady-things-about-chipotle/


=== Chipotle false advertised the amount of Caloriees ===
===Chipotle false advertised the amount of Calories===


===2017 Data Breach===
===2017 Data Breach===
{{Main|link to the main CR Wiki article}}https://www.classaction.org/news/guac-is-extra-financial-outlet-sues-chipotle-over-march-17-data-breach
https://www.bitdefender.com/en-us/blog/hotforsecurity/chipotle-customers-told-to-remain-vigilant-as-pos-hack-probe-reveals-most-restaurants-affected
 
https://www.classaction.org/news/guac-is-extra-financial-outlet-sues-chipotle-over-march-17-data-breach


===2019 Data Breach===
===2019 Data Breach===


=== Sending Automated Spam Messages To customers without Consent (2017, 2019 and 2023) ===
===Sending Automated Spam Messages To customers without Consent (2017, 2019 and 2023)===
https://www.classaction.org/news/florida-man-files-class-action-against-chipotle-over-alleged-unsolicited-text-messages 2017
https://www.classaction.org/news/florida-man-files-class-action-against-chipotle-over-alleged-unsolicited-text-messages 2017


Line 30: Line 32:
https://www.classaction.org/news/guac-is-extra-chipotle-hit-with-class-action-over-alleged-spam-texts 2023 incindent
https://www.classaction.org/news/guac-is-extra-chipotle-hit-with-class-action-over-alleged-spam-texts 2023 incindent


=== False Advertising on non-GMO food (2019) ===
===False Advertising on non-GMO food (2019)===
https://natlawreview.com/article/65-million-settlement-reached-eve-trial-class-action-lawsuit-against-chipotle-over
https://natlawreview.com/article/65-million-settlement-reached-eve-trial-class-action-lawsuit-against-chipotle-over


=== Overcharging Customers Using the App (2019) ===
===Overcharging Customers Using the App (2019)===
https://www.today.com/food/chipotle-customers-say-chain-charging-them-hundreds-dollars-fake-orders-t164862
https://www.today.com/food/chipotle-customers-say-chain-charging-them-hundreds-dollars-fake-orders-t164862


=== AI-voice ordering systems unlawfully collected Customers Data (2022) ===
===AI-voice ordering systems unlawfully collected Customers Data (2022)===
https://www.classaction.org/news/applebees-red-lobster-other-restaurants-hit-with-biometric-privacy-suit-in-illinois-over-ai-voice-ordering-systems
https://www.classaction.org/news/applebees-red-lobster-other-restaurants-hit-with-biometric-privacy-suit-in-illinois-over-ai-voice-ordering-systems


https://topclassactions.com/lawsuit-settlements/lawsuit-news/applebees-chipotle-other-restaurants-face-class-action-alleging-automated-voice-ordering-technology-data-privacy-violations/
https://topclassactions.com/lawsuit-settlements/lawsuit-news/applebees-chipotle-other-restaurants-face-class-action-alleging-automated-voice-ordering-technology-data-privacy-violations/


=== Charging Customers Extra with hidden Fee's (2021 and 2024) ===
===Charging Customers Extra with hidden Fee's (2021 and 2024)===
https://www.classaction.org/news/class-action-claims-chipotle-hides-fees-despite-advertising-free-and-1-delivery 2021  
https://www.classaction.org/news/class-action-claims-chipotle-hides-fees-despite-advertising-free-and-1-delivery 2021  


https://www.classaction.org/news/new-chipotle-lawsuit-alleges-restaurant-cloaks-costly-service-fee-within-tax-charged-for-online-orders 2024
https://www.classaction.org/news/new-chipotle-lawsuit-alleges-restaurant-cloaks-costly-service-fee-within-tax-charged-for-online-orders 2024


=== Refusing any Refunds made with Gift Card purchases (2024) ===
===Refusing any Refunds made with Gift Card purchases (2024)===
https://www.classaction.org/news/chipotle-gift-card-refunds-lawsuit-says-meal-vouchers-are-worthless
https://www.classaction.org/news/chipotle-gift-card-refunds-lawsuit-says-meal-vouchers-are-worthless


=== Chipotle Quietly lessen Food Quantity ===
===Chipotle Quietly lessen Food Quantity===
{{Incomplete section}}
{{Incomplete section}}
https://www.the-sun.com/money/12792714/chipotle-ceo-change-orders-diners-threatened-boycott/
https://www.the-sun.com/money/12792714/chipotle-ceo-change-orders-diners-threatened-boycott/


== Health Violations ==
==Health Violations==


=== 2008 Hepatitis Outbreak ===
===2008 Hepatitis Outbreak===


=== 2008 Norovirus Outbreak ===
===2008 Norovirus Outbreak===


=== 2015 E.Coli ===
===2015 E.Coli===


=== 2015 Norovirus ===
===2015 Norovirus===


=== 2015 Salmonella ===
===2015 Salmonella===


=== 2015 E.Coli (October) ===
===2015 E.Coli (October)===


=== 2015 Norovirus (december 15) ===
===2015 Norovirus (december 15)===


=== 2017 Norovirus ===
===2017 Norovirus===


=== 2018 Clostridium perfringens ===
===2018 Clostridium perfringens===
https://www.foodpoisoningnews.com/food-poisoning-at-chipotle-a-history-of-food-safety-issues/
https://www.foodpoisoningnews.com/food-poisoning-at-chipotle-a-history-of-food-safety-issues/


Line 86: Line 88:
https://www.devicedaily.com/pin/chipotle-eats-itself/  
https://www.devicedaily.com/pin/chipotle-eats-itself/  


=== Chipotle Bowls Contain Cancer related Chemicals ===
===Chipotle Bowls Contain Cancer related Chemicals===
https://www.mashed.com/250704/scandals-chipotle-can-never-live-down/
https://www.mashed.com/250704/scandals-chipotle-can-never-live-down/


=== Repeated History of Bugs found in Products ===
===Bugs Found inside Customers Products===
https://nypost.com/2025/12/09/us-news/customer-allegedly-bit-into-a-rodent-in-burrito-bowl-from-nyc-chipotle-lawsuit/
 
https://www.newsweek.com/woman-claims-chipotle-bowl-had-insect-crawling-inside-video-viewed-over-4m-times-1662703
 
https://www.msn.com/en-us/food-and-drink/general/woman-finds-caterpillar-crawling-around-in-her-chipotle-takeaway-bowl/vi-AA1GT3kY
 
https://www.reddit.com/r/Chipotle/comments/pohewe/does_anyone_else_find_any_little_critters_in_the/
 
=== Bugs Found inside Customers Products ===
https://www.msn.com/en-us/food-and-drink/general/ewww-chipotle-sued-after-woman-bites-into-rodent-in-burrito-bowl/ar-AA1S4rYi
https://www.msn.com/en-us/food-and-drink/general/ewww-chipotle-sued-after-woman-bites-into-rodent-in-burrito-bowl/ar-AA1S4rYi