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Tags: Replaced Manual revert |
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| {{CompanyCargo
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| |Founded=2 November 1999
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| |Industry=Cloud computing
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| |Logo=OVHcloud logo.svg
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| |ParentCompany=
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| |Type=Public
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| |Website=https://www.ovhcloud.com
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| |CompanyAlias=OVH Groupe SA
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| |Description=OVHcloud is a French company specializing in cloud computing and hosting services.
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| }}
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| {{Ph-C-Int}}
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| ==Consumer impact summary==
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| {{Ph-C-CIS}}
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| ==Incidents==
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| {{Ph-C-Inc}}
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| ===Switches previously-manual renewals to auto and limits window to change option (''2025'')===
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| [[File:OVHcloud forced auto-renewal change.png|thumb|300px|alt=Screenshot of OVHcloud support page explaining the update to the auto-renewal system.|Screenshot of OVHcloud support page explaining the update to the auto-renewal system.]]
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| Effective 8 January 2025, OVHcloud switched any domain names and web hosting plans that were set to manual renewal to automatic. The company also limited changing the renewal option to "up to 31 days before the renewal date.<ref>{{Cite web |author= |title=Update of our automatic renewal system |url=https://www.ovhcloud.com/en/lp/faq-renew-system-ww/ |website=OVHcloud |date= |access-date=17 Mar 2026 |url-status=live |archive-url=https://web.archive.org/web/20251208033902/https://www.ovhcloud.com/en/lp/faq-renew-system-ww/ |archive-date=8 Dec 2025}}</ref>
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| However, there are indications that keeping a plan set to manual had proven problematic even before the official update. For example, in late 2023 a [[Reddit]] user inquired if anyone else had noticed their plans change to automatically renew, to which another eventually confirmed.<ref>{{Cite web |author=BeastMiners |title=OVH change manual renewal services to automatic for anyone else?
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| |url=https://old.reddit.com/r/ovh/comments/17ej0al/ovh_change_manual_renewal_services_to_automatic/ |website=[[Reddit]] |date=23 Oct 2023 |access-date=17 Mar 2026 |url-status=live |archive-url=https://web.archive.org/web/20260318032923/https://old.reddit.com/r/ovh/comments/17ej0al/ovh_change_manual_renewal_services_to_automatic/ |archive-date=18 Mar 2026}}</ref> Still another user stated that OVHcloud kept e-mailing them to re-commit to a contract (presumably due to being set to manual).<ref>{{Cite web |author=The_IVth_Crusade |title=OVH change manual renewal services to automatic for anyone else? |url=https://old.reddit.com/r/ovh/comments/17ej0al/ovh_change_manual_renewal_services_to_automatic/k65eoag/ |website=[[Reddit]] |date=23 Oct 2023 |access-date=17 Mar 2026 |url-status=live |archive-url=https://web.archive.org/web/20231023202336/https://old.reddit.com/r/ovh/comments/17ej0al/ovh_change_manual_renewal_services_to_automatic/k65eoag/ |archive-date=23 Oct 2023}}</ref>
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| !-- I really need to find more sources about renewal problems and an actual timeline. :/ --
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| ==Products==
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| {{Ph-C-P}}
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| ==See also==
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| {{Ph-C-SA}}
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| ==References==
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| {{Reflist}}
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| <!-- [[Category:{{PAGENAME}}]]
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| [[Category:Cloud computing providers]] -->
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